Stop Requested

In this episode of Stop Requested, Levi McCollum and Christian Londono talk with John Maglio, Founder and CEO of ETA Transit, about building transit technology and trust over the long term. John explains how disciplined growth, reliability, and focus shape effective CAD/AVL systems, and why trust is earned through follow-through rather than features. The conversation covers leadership and company...

Join us for a reflective episode of Stop Requested, as we revisit our journey through 2025, our first full year as podcast hosts. Co-hosts Levi McCollum and Christian Londono delve into their favorite moments and standout guests, discussing over 40 captivating interviews that shaped the podcast. From conversations about community involvement in public transit to innovative technologies like zero-e...

This week on Stop Requested, we are revisiting a standout conversation from our archive with Ricky Angueira, Principal at Jarrett Walker & Associates. Hosts Levi McCollum and Christian Londono return to this episode to re-air their discussion on the ridership versus coverage framework that continues to shape how cities think about transit planning. Originally recorded earlier in the show’s run, th...

What does it actually take to plan ferry service in New York City? In this episode of Stop Requested, Levi and Christian talk with Nina Verzosa, Assistant Vice President of NYC Ferry at NYCEDC, about how ferry routes are designed, evaluated, and changed over time. Nina explains how ferry planning compares to buses and rail, how customer feedback shapes decisions, and what the recent systemwide NYC...

In this episode of Stop Requested, Levi McCollum and Christian Londono talk with Stephen Kuban, President and CEO of Kuban Transit Solutions, about how AI is actively changing the way transit agencies plan, decide, and operate. Stephen explains why AI is more than automation, how it supports better strategic thinking, and how agencies can use it to do more with limited resources while staying focu...

Dr. Liliane Finke, CEO of ExecuCoach 360, joins Christian and Levi to explore her 24-year journey in public transit and the lessons that shaped her approach to leadership, professional development, and organizational culture. They discuss how she rose from an entry-level marketing role to leading organizational development, why continuous learning matters at every stage of a career, and what it ta...

Levi and Christian sit down with Brad Miller, CEO of the Pinellas Suncoast Transit Authority, to trace his journey from growing up around transit in Pennsylvania to shaping some of the most talked about projects in Florida. Brad shares how early lessons on Virginia Railway Express, Charlotte’s multimodal expansion, and a leap to Des Moines prepared him to lead PSTA through the SunRunner BRT, the C...

Levi and Christian are joined by David Rishel, former Executive Director of Pennsylvania’s CATA and Principal of Delta Services Group, to unpack a career spent shaping accessible transit from the ground up. David recounts launching New Jersey Transit’s statewide ADA paratransit network in the early 1990s, what it took to forecast demand and build eligibility systems when the rules were brand new,...

Levi and Christian are joined by Shriram Ramaratnam, Vice President, Transit & Rail at WSP, to explore how Miami-Dade, Broward, and Palm Beach counties are piecing together a truly regional, multimodal transit network. Shriram shares what he’s learned from two decades of congestion modeling and BRT planning, why land use and sustainable funding are non-negotiables, and how agencies can think beyon...

Levi and Christian sit down with Jorge Espinoza, Interim Scheduling Manager at Houston METRO and founder of the Cruzero trip-planning app, to talk about the power of information in transit. From building rider tools in Bolivia to optimizing schedules in Houston, Jorge shares how data, design, and empathy create better service for both riders and operators.

In this replay from last year, Christian and Levi reflect on the life and legacy of Clinton B. Forbes, marking one year since his passing. Now, two years later, we continue to honor and remember the profound impact he made on public transit and the people who worked alongside him. Through personal stories and shared memories, they recall Clinton’s charisma, his unwavering dedication to customer se...

David Carr, Director of Zero Emissions Bus Programs at CapMetro, shares how Austin’s transit agency is driving toward a fully zero-emission fleet. Hear about the rollout of battery-electric buses, the groundbreaking solar-powered charging infrastructure, and the real-world challenges of electrifying public transit-from workforce training to integrating new technologies. Get an inside look at one o...

After years of declining ridership, service cuts, and aging infrastructure, Cincinnati Metro found itself in a classic "death spiral." But thanks to bold leadership, a game-changing public vote, and a relentless focus on the rider experience, the agency has staged an inspiring turnaround. In this replay of Stop Requested, hosts Levi McCollum and Christian Londono sit down with Steve Anderson, Seni...

From Belfast to the Brooklyn Navy Yard, Artemis Technologies is scaling zero-emission, high-speed ferries. David Tyler joins Levi and Christian to explain how hydrofoils slash drag and energy use, why 150-passenger boats are the near-term sweet spot, how agencies might fund/lease fleets, and why charging and maintenance look more like EVs than marine diesels. Plus: batteries, safety certifications...

Transportation advocate and author Carter Lavin joins Levi McCollum and Christian Londono to unpack why "being right isn't enough" in transit and how to actually win. We explore how to shift what's possible, organize riders where they are, and build coalitions that move from local fights to statewide wins. Carter shares lessons from the Bay Bridge bus-lane campaign, explains why every bench, bulb-...

In this episode of Stop Requested, hosts Levi McCollum and Christian Londono sit down with Harry White, Senior Strategic Sales Executive at TSI Video and board member of both the Florida and Georgia Transit Associations. Harry shares his journey from law enforcement technology into public transit, the critical role of onboard video surveillance in safety and accountability, and why partnerships an...

Sandy Brennan, Vice President at Foursquare Integrated Transportation Planning and Mass Transit Magazine's 40 Under 40 awardee, joins hosts Levi McCollum and Christian Londono to discuss her TCRP Report 245 on transit worker mental health. Content Warning: This episode discusses mental health challenges, workplace trauma, and violence that some listeners may find distressing. Sandy reveals that ov...

In this episode of Stop Requested, hosts Levi McCollum and Christian Londono sit down with Joel Rey, Director of Transit Services and Principal Associate at Benesch, to explore his 36-year journey in transit planning and consulting. Joel shares how a single university course sparked his passion for transit, leading to a career that has shaped mobility across Florida and beyond. From launching new...

What happens when an economics student looking to make some extra money accidentally discovers a lifelong passion for transit research? In this episode, hosts Levi McCollum and Christian Londono sit down with Dr. Victoria Perk, Transit Research Program Director at the Center for Urban Transportation Research (CUTR) at the University of South Florida, to explore her remarkable three-decade journey...

As universities gear up for the fall semester, we revisit episode from April featuring Levi McCollum and Christian Londono's conversation with Shelley Strimaitis, Planning and Special Projects Manager at Bloomington Transit. Shelley shares her journey from experiencing Singapore's transit system to leading innovative projects in a vibrant university town. Shelley provides her insights on the trans...

In this episode of Stop Requested, hosts Levi McCollum and Christian Londono speak with Lou Ferri, General Manager at Transdev leading paratransit operations for RTC Las Vegas, about his remarkable 25-year journey in paratransit services. Lou shares how he transitioned from working at a gym to discovering his passion for paratransit through a chance encounter with Palm Tran's executive director. L...

In this episode of Stop Requested, hosts Levi McCollum and Christian Londono speak with Megan Perrero, Editor-in-Chief at Mass Transit Magazine, about her unique journey from transit-dependent Chicago resident to leading voice in transit journalism. Megan shares how her decade of car-free living in Chicago shaped her perspective on transit coverage and her path from yearbook enthusiast to B2B jour...

In this episode of Stop Requested, hosts Levi McCollum and Christian Londono speak with Dr. Xuehao Chu, former CUTR Senior Research Associate, about how he revolutionized National Transit Database reporting and potentially saved transit agencies millions. Dr. Chu explains how he discovered critical flaws in FTA's universal sampling plans that forced agencies to over-sample while others remained st...

In this episode of Stop Requested, hosts Levi McCollum and Christian Londono speak with Corentin Auguin, Manager of Special Projects and Analysis at MARTA, about the complexities of managing 8,600 bus stops across three counties and ensuring ADA compliance 35 years after the landmark legislation. Corentin shares his journey from France to Georgia Tech to becoming MARTA's bus stop expert, and break...

In this episode of Stop Requested, I chat with Ben Turner, a senior business development executive at Kajeet, live from the Transport Ticketing North America 2025 conference. We delve into the innovative solutions Kajeet offers for public transit agencies, focusing on secure IoT connectivity and enhanced rider engagement. Ben shares insights from his extensive telecommunications background and dis...