Spieckerman Speaks Retail

Retailers and brands are spreading their wings as pandemic-era dynamics accelerate demand for differentiation and scale. Online marketplace expansion, private brand proliferation, and retailer-to-retailer hookups are powering retail’s latest brand boom and even though options abound, caution is called for. In this episode, Carol tracks her hottest retail trajectories and retail’s latest retail hea...

Wholesale relationships have fueled retail for decades, yet brands like Nike and Under Armour are starting to show the hand to intermediaries. Even retailers are getting in on the game as agile alternatives beckon. In this episode, Carol explores the origins leading to the curtailing of wholesale and why retail is evolving beyond traditional collaborative models. She gives her take on the best can...

Call it thought leadership, know-how, or just retail smarts. Many supplier’s dirty little secret is that it’s missing, and deep down they know that’s a problem! Retail imposter syndrome is a common complaint and once it sets in, it can seem easier to pitch your products and solutions along with everyone else and call it a day. But why would you give up your biggest edge without a fight? In this ep...

If the normal rules of retail applied, this would be the time to look back on 2020 and decide what to keep, toss, or tweak. But of course, 2020 was no normal year. Despite the chaos, it wasn’t all gloom and doom and those that made it through emerged stronger than ever. As we hurl past one of the most disruptive years in retail history, and before we get too far into the promise of a new chapter,...

Retailers dug deep and found their courage this year. Some were pushed as COVID-19 escalated while others took initiative early-on. Either way, none had to go it alone. Retailers’ in-house capabilities and acquired assets are being augmented by a slew of third-party providers. The insular, less-is-more approaches of retail’s past are being replaced by collective effort, expansive outreach, and dyn...

We all know that this has been year like no other, yet unprecedented disruption has sparked new thinking and awakened ingenuity. Carol’s guest is uniquely qualified to bring much-needed perspective on lessons learned and best practices going forward. Courtney Hawkins’ passion for retail started early and she has since been responsible for over $1.5 billion in P&L as she served in executive rol...

As retailers re-imagine brick and mortar, stores are once again at the center of the action. But what about the people who power the action, store associates? They can get left out of the conversation as technology and automation grab attention, yet these front-line workers are critical to retailers’ success across every channel. Carol’s guest is passionate about acknowledging and encouraging stor...

Cross-border commerce is heating up! Chinese consumers want unfettered access to authentic and unique brands and according to recent studies, 43% are confident about an economic recovery occurring next year. Joe Crawford is the U.S. president and co-founder of Avocado, a soon-to-be-launched digital platform and app that promises to unlock the opportunity. In this interview episode, Carol and Joe d...

Retailers are expanding into new business models and launching new formats. They are augmenting their platforms through acquisitions and partnerships. Diversification is retail’s future growth engine and suppliers that get on board will reap rewards. In this final installment in Carol’s 8 Mistakes Suppliers Can’t Make series, she outlines new strategies for expanding alongside your retail partners...

Retailers have never had more options at their disposal, including building brands, solutions, and services in-house. Retail suppliers must continually demonstrate value to earn a seat at the table. In the latest installment of her series 8 Mistakes Suppliers Can’t Make , Carol reveals findings from her survey of top retail leaders. She distills retailers’ insights and advice on supplier pitfalls...

Retail’s reinvention will permanently transform organizational structures, roles, and responsibilities. New titles, new players, and flattened reporting structures are the new norm and no two retailers are taking the same approach. As new decision-makers and influencers step in, that spells opportunity for suppliers and solution providers that step up. So why are so many supplier companies still u...

As unpredictable, chaotic, and downright exhausting as 2020 has been, this is no time to take your foot off the gas. In fact, the fourth quarter and holiday retail season are a terrific time to make your move and pull out all the stops. After all, ‘tis the season when your retail partners are engaged and determined to make things happen while your competitors could be kicking back! In this episode...

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We’ve all heard about mega-hype, when the benefits of something are exaggerated to the hilt. The opposite has taken hold in retail – a condition Carol calls “nega-hype”. As tempting as it is to join the gloom-and-doom crowd, doing so is deadly to your retail positioning and business development. As pessimism hits a fevered pitch, Carol reveals powerful alternatives that drive differentiation and r...

Retailers are no longer just places that sell stuff, they are platforms that tie together products, services, data, content, acquisitions, partnerships and much more. It takes a lot of people to run those platforms and the cookiecutter organizational structures that defined retail for decades are being replaced by unique frameworks and new faces. So why are so many suppliers still relying on old-s...

Each week on Spieckerman Speaks Retail, Carol will be speaking on her Retail Trajectories – themes and calls to action that transcend categories, channels, business models and touch points. As retail brand marketers, solution providers and platforms set their sights on fourth quarter and 2021, Carol launches her episode series, “8 Mistakes Retail Suppliers Can’t Afford to Make.” In the series, Car...

Lately, the conversation in retail has been heavily weighted toward who’s going to make it and who’s on the retail ropes. But if links in the supply chain are broken, none of it matters because products never make it to market! Lynne Sprugel has been building those links throughout her career for retailers like J.C. Penney and Academy Sports. Now, as founder and CEO of Abuzz Global, she provides e...

Click and collect, drive up, drive through, home delivery, oh my! Data confirms that no two consumers define convenience the same way. Yet, before the corona crisis took hold, some retailers had to learn the hard way that dictating choices to consumers just won’t work. Now, as safety emerges as a top consumer concern, retailers that went all-in on convenience and choice are gaining new ground. In...

Retailers were rushing back to private brands before the pandemic rocked retail. Their big bets are paying off now as shoppers prioritize value. Retailers’ renewed enthusiasm for private brands has far-reaching implications for brand marketers, solution providers and retailers themselves. In this episode, Carol reveals the opportunities and challenges as the private brand bash kicks into high gear...

As retailers attempt to pull the trigger on reopening brick and mortar in a big way, they know they have to get it right the first time. Yet so much confusion surrounds what is even possible as the corona crisis plays out. Restoring consumer confidence will require clear answers, actionable best practices, and herculean effort. As CEO of facilities management leader, ServiceChannel , Tom Buiocchi...

Retail’s future belongs to those who can skillfully juggle potent purchases, original invention, and outrageous alliances. Insularity and indecisiveness just won’t cut it. The good news is that a spirit of cooperation is flourishing in retail and creating opportunities for everyone. In this episode, Carol Spieckerman highlights retailers that are firing on all cylinders even during crisis, and she...

Consistently named a top retail influencer, Carol Spieckerman is a recognized authority on retail and brand strategy. As president of Spieckerman Retail , she helps retailers, brand marketers, agencies and tech companies navigate retail from now to next. Spieckerman regularly contributes to major retail and business media outlets across a broad spectrum of retail topics and trends. On this new ret...