SolarWinds TechPod

Companies must change the way they operate to combat increasingly sophisticated cyberattacks across ever-expanding attack surfaces. What we learn from one attack can help us protect against the next. Because the next attack is always on the horizon. What should you do to raise your defenses?  SolarWinds President and CEO Sudhakar Ramakrishna and cybersecurity expert and Krebs Stamos Group Fou...

The relationship IT professionals have with upgrades can sometimes only be described as “fraught.” Reasons range from the cost in terms of time and lost opportunity to “nothing in that update seems very exciting.” Of course, the benefit often exceeds the effort needed. In this episode, Head Geeks® Chrystal Taylor and Leon Adato are joined by SolarWinds® Sales Engineering Manager Mike Driskell to m...

Last month we celebrated IT Pro Day, a holiday designed to recognize tech pros and the work they do. As everyone was challenged with navigating 2020’s evolving landscape, IT pros kept users and teams afloat. Much like the changes evidenced this year, we also added a new twist to IT Pro Day’s festivities – awards! Beyond the well-deserved nominations and celebrations, we wanted to learn more about...

The more things change, the more they stay the same. Although this adage holds much truth, it’s important to understand how it applies to the digital transformation we’ve witnessed this year.  We’re in what’s truly a new normal. In this episode, SolarWinds Vice President of Security, Tim Brown—joined by Christopher Kissel, research director,&n...

Every year, on the third Tuesday of September, we celebrate IT Pro Day – a day set aside to recognize all tech pros and the work they do. For some obvious reasons, this year we ran a survey to find out how IT folks are holding up. The answers we got back were by turns insightful, funny, and touching. In this episode of SolarWinds® TechPod, Head Geeks™&n...

For campus IT, “back to school” holds an entirely different meaning for the Fall 2020 semester. On this episode of SolarWinds® TechPod™, Head Geek™ Liz Beavers is joined by Jenny Reeves, operations program manager for a K-12 school in Atlanta. They’ll recount the Spring journey as schools pivoted mid-semester to virtual classrooms, applyi...

Security operations and IT operations have a lot of differences, but more similarities than you may think, especially as their worlds are merging more quickly than ever before. This presentation will delve into research driven by in-depth conversations with professionals from both groups, examining some of the biggest challenges they see separately—and in wo...

What do IT managers and managed service providers (MSPs) have in common? They both manage a sea of desktop devices. Join the SolarWinds MSP™ Head Nerds while they discuss the challenges and successes of deploying, managing and securing the multitude of desktop devices in various environments. This podcast is provided for informational pur...

For many people, February 2020 marked the point when everything changed: When schools, stores, religious institutions, and businesses began to shutter their physical locations and we all began grappling with ways to turn our homes into multi-purpose office, gym, schoolhouse, and pet centers. But that was then, and the challenge businesses now face ...

The SolarWinds® IT Trends Report 2020 explores the evolving role of technology in business and the tech pros in charge of driving business performance. This year shows there’s less focus on emerging technologies like AI and edge and more focus on cloud computing, hybrid IT, and security. Tech pros also report increased responsibilities but decreased resources. In this episode of&nbs...

As COVID-19 forces employees out of the office in masses, many IT departments have been tasked with keeping productivity high and entire organizations operational. How are IT leaders preparing, both long-term and short-term? What challenges are popping up in supporting employees as they work from home? And how can the IT service desk smooth the transition and manage the influx of unfamiliar ticket...

The SolarWinds® Cloud Confessions 2020 survey explores how extensively technology professionals are using APM tools, whether on-premises or for SaaS-based application management, and how they monitor these environments. One of the things the survey revealed this year was the introspection our colleagues in tech are doing about the changing nature of tech work; the relationship of IT to t...

The SolarWinds® Cloud Confessions 2020 survey explores how extensively technology professionals are using APM tools, whether on-premises or for SaaS-based application management, and how they monitor these environments. This year’s survey shows most tech pros are using APM tools in a troubleshooting capacity and not as part of proactive APM strategies to achieve optimization. Head G...

When it comes to IT security, it can feel overwhelming. What needs securing and at what level? How do you prioritize? But when considering risk, this is very different conversation. Changing the conversation from security to risk helps shape an informed and balanced approach. Tim Brown discusses how to apply a risk-based model for security success and how to balance convenience with security to av...

What is employee engagement and what does it have to do with IT? Andrew Eardley-Day, ITSM system administrator for Betfred and Joey Brown, product manager for SolarWinds® ITSM join episode host Chris McManus to discuss the importance of versatile service desk engagement methods for employees, including how IT can offer omni-channel engagement, ways ITSM can learn from consumer product support, and...

On this episode of SolarWinds® TechPod, our host Patrick Hubbard™, SolarWinds Head Geek, is joined by Mike Pfeiffer, a twenty-year tech industry veteran who’s worked for some of the largest technology companies in the world, including Microsoft and Amazon Web Services (AWS). We'll help you make sense of cloud and application performance management (APM), starting with which clo...

Phishing and malware are scary enough, but the number one tactic used by bad actors to get access to and take over accounts is something different: using compromised credentials. Why? Because it’s so easy! Data breaches happen almost constantly, and credentials get leaked. At the same time, people are prone to reuse the same few passwords across all their accounts. These two facts spell trouble, a...

Futureproofing. It’s a buzzword you hear a lot these days, but it can mean quite a few things if you’re an IT professional. Forecasting your next round of hardware upgrades? Sure. Migrating to the cloud, adopting the next whatever as a service, building out long-range budgets? Yup. Or maybe your current role now necessitates leveling-up IT skills for an evolving job title? The list goes on. At the...

Future-proofing. It’s a buzzword you hear a lot these days, but it can mean quite a few things if you’re an IT professional. Forecasting your next round of hardware upgrades? Sure. Migrating to the cloud, adopting the next whatever as a service, building out long-range budgets? Yup. Or maybe your current role now necessitates leveling-up IT skills for an evolving job title? The list goes on. At th...

To maximize the benefits of business technology, IT asset management (ITAM) should have a strong relationship with service delivery. Over the years, ITAM has evolved beyond a spreadsheet of laptops and devices into a discipline of IT that can directly impact the day-to-day experience for employees. Through automated discovery, the IT service desk can leverage asset data to build a CMDB and deliver...

In this episode of SolarWinds® TechPod™, Destiny Bertucci and Eric Hodeen discuss SolarWinds Network Configuration Manager and the benefits of automated compliance. This podcast is provided for informational purposes only. © 2019 SolarWinds Worldwide, LLC. All rights reserved.

In this episode of SolarWinds® TechPod, Tech Talks, Alex Navarro sits down with SolarWinds Head Geek™ Sascha Giese to discuss how network monitoring as a strategy can take any organization to the next level by saving both time and money. This podcast is provided for informational purposes only. © 2019 SolarWinds Worldwide, LLC. All rights reserved.

In this episode of SolarWinds® TechPod, host Alex Navarro discusses how to survive and thrive before, during, and after an acquisition with the organizer in chief of Gestalt IT’s Tech Field Day, Stephen Foskett and SolarWinds Head Geek™, Patrick Hubbard. This podcast is provided for informational purposes only. © 2019 SolarWinds Worldwide, LLC. All rights reserved.

In this episode of SolarWinds® TechPod, Phoummala Schmitt opens up to host Alex Navarro about the unconventional career path that led her to becoming a Microsoft advocate. Listen in as they discuss taking control of your career path, training courses, and even a little cloud strategy.  This podcast is provided for informational purposes only. © 2019 SolarWinds Wo...

Email security. Do a Google search and you'll find it's one of the biggest concerns facing businesses today. Join Ashley Bono, SolarWinds® MSP Product Marketing Manager, and SolarWinds Mail Assure product team members Dreas von Donselaar and Mia Thompson as they discuss the evolution and weaponization of email spam...and the tools you can use to keep th...