Soft Skills Salon

Send us Fan Mail In this episode, we are joined by Dr. Haesun Moon , the Executive Director at the Canadian Centre for Brief Coaching , an organization that facilitates positive change through dialogue for individuals and organizations. Diana and Haesun begin by exploring the various ways that empathy has been used successfully and unsuccessfully in the workplace. They conclude their discussion by...

Send us Fan Mail In this episode, we are joined by Nikki Cole , a writer, producer, and director with Moving Visions Productions . Diana and Nikki begin by discussing how the pandemic has required us to become more flexible in our work and personal lives. They continue their discussion by exploring how empathy plays an important role in all our collaborations and interactions. Lastly, they talk ab...

Send us Fan Mail In this episode, we are joined by Sandra Lee , a managing partner for Training & Learning Solutions , a company that offers a range of learning and development solutions to support the wider business strategies of their professional clients. Diana and Sandra begin by exploring the key to conversations and how each conversation allows us to grow. They continue their discussion...

Send us Fan Mail In this episode, we are joined by Robert Conlon , the Global Head of Leadership for Alpha Development , a company founded and run by banking professionals with the aim of creating effective training solutions for success in the financial markets. Diana and Rob begin by discussing why soft skills is still the best term to use to describe these types of skills. They then continue th...

Send us Fan Mail In this episode, we are joined by Lianne Picot , the CEO & Co-Founder of the Leadership Makerspace® , a free online learning community that helps current and aspiring women leaders build their confidence, competencies, and courage as leaders. Diana and Lianne begin by evaluating the term soft skills and whether another term is more appropriate or even necessary. They continue...

Send us Fan Mail In this episode, we are joined by Dr. Bill Coda , the founder of Corporate OD Associates , a company offering a full range of training, organizational development, and consulting services. Diana and Bill begin by discussing how the current hybrid and virtual work environments have shifted the reliance on specific soft skills. They continue the discussion by considering how one’s b...

Send us Fan Mail In this episode, we are joined by Dr. Brad Mahon , the Dean of the Faculty of Continuing Education at Mount Royal University . Diana and Brad begin by questioning the use of the word soft in soft skills and whether another word to describe these skills is even necessary. They also discuss how people leaders can use the relationship between empathy and authority to make their conve...

Send us Fan Mail In this episode, we are joined by Sabrina Colosimo , a multi-disciplinary creative entrepreneur and founder of Sunday Creative .  Diana and Sabrina discuss the importance of the conversation journey and how the bouncing around of ideas can lead to a growth mindset. They also explore ways to engage with people who have a different idea of the facts to get to a mutual understanding....

Send us Fan Mail In this episode, we are joined by Ann Butera , the president of The Whole Person Project, Inc. , an organizational development consulting firm. Diana and Ann do a deep dive into the relationship between a person’s conversation skill level and the associated value of their communication currency. They also have a great discussion about what Ann refers to as “covidity,” where the cu...

Send us Fan Mail In this episode , we are joined by Alexander Kjerulf , the founder and Chief Happiness Officer of Woohoo Inc. and one of the world’s leading experts on happiness at work. Diana and Alex explore how leadership and happiness are intertwined and how asking “Is this person’s life better?” can serve as a beacon to each leader’s choices in communication with their team members. They als...