Soft Skills for Leaders with Lisa Evans

We all experience setbacks in life and having the resilience to bounce back is essential.  However, it is possible to go beyond resilience and sustain optimum performance. The answer? Human durability. Human durability goes far beyond resilience in the face of adversity.  Our guest in this episode is Derrick McManus. He is a member of the elite SA Police STAR Group, a world renown international sp...

There are so many benefits to reading books. But let's face it, we don't always have reading at the top of our priorities. However, if you're one of countless people who don't make a habit of reading regularly, you might be missing out. In this episode of the Business Chat Podcast, I speak with Jeff Brown. He is the host of  the Read To  Lead podcast, a mentor, and a public speaker. His newly rele...

Relationship building is a soft skill that is essential in creating a successful business. The good news is that it can be learnt. Relationship building is one of the keys to having the know, like and trust factor for a strong business relationship. Our guest for this episode is Patrick Galvin, a speaker, author, and coach who helps people build the relationships that galvanize greater success in...

Challenges in the workplace and in business are inevitable. Many of these challenges stem from behaviours that are below the line. In this episode of the Business Chat, I speak with coach, author, and speaker on people leadership and workplace resilience, Michelle Bihary. Michelle works with teams to help them stay above the line and navigate the complex ways that humans are challenged by living a...

The world of business is ever changing. What worked in the past, won't necessarily work now. What we're seeing now is the importance of relationships. These days it's always relationships first, and sales second.  Business relationships are critical to our success in business. If you can't relate to the people you are talking to, then you will never make a solid connection and you will never get w...

"Festina lente." This Latin phrase is an oxymoron that translates to "hurry slowly." It means to "act with due diligence, focus, and attention to detail in order to avoid mistakes and finish a task more productively overall." In a world full of constant distractions, finding focus, and finishing what you started is the key to productivity.  In this episode, multi-award winning expert in productivi...

Do you do what you say you are going to do? Do you meet your obligations, promises, and commitments you've made to others and to yourself? There are so many people who talk the talk but don't walk the talk. We are in a time where we're less accountable than ever, continually busy, and making excuses. Being accountable can set you apart from the rest. In this episode, accountability coach Darren Fi...

Understanding yourself is key when it comes to understanding others.  When we increase and improve our self-awareness, we can increase our influence to those around us, upgrade the delivery of our communication, and improve our relationships.  In this episode, Ian shares with us his insights and knowledge on knowing our behavioural styles so that we can work effectively with others. We delve into...

Can you really use humour tastefully in the workplace? The idea of using humour in the workplace is not new, however it's not particularly common. When used correctly, humour has the potential to improve relationships at work. But if used incorrectly, or not at the right time, it can damage your reputation and credibility.  In business and in the workplace, the main purpose of humour isn't to get...

The word facilitation comes from the Latin root "facilitis" which means: something that is done easily. In today's day and age where there are more online meetings, workshops, trainings, and webinars, it's vital to have someone in the room to create engagement and ensure a smooth flow of the program to ensure a great outcome is achieved.  In this episode, Leanne Hughes - expert facilitator, podcas...

Storytelling is one of the most beautiful parts of the human experience.  This is a bonus episode where I am being interviewed on a podcast called Connect with Confidence by Kerrie Phipps. I realise that since I have begun my podcast journey I have not shared much about my own journey.  In this episode you will hear about how I started over and left my 20+ year career as a midwife and embarked on...

In today's society, extroverts are often glamourised, opposed to introverts who received less attention. While it sometimes feels like the business world was built for extroverts, owning your introversion will help you flourish personally and professionally. Introverts are often classed as being shy, quiet, and even snobs. This stereotype has lingered for many years and hasn't helped encourage int...

Having an online presence is essential for your business.  But it's not enough to just post content online. In order to really leverage social media to grow your online reputation, attract leads, and gain clients, focusing on SEO is the way to go. In this episode, we chat with Karen Dauncey, digital marketing consultant and Managing Director of Blue Cherry Online Marketing and Founder of The SEO S...

Being a business owner means having the flexibility to choose your own hours. But this doesn't mean that you should continually work excessive hours just because you can. As a business owner, and particularly for solopreneurs, you wear all the hats - from finance, to marketing, and sales. It can quickly become overwhelming.   In this episode, I speak with Ming Johanson, founder of Marketing Jumpst...

At the heart of every successful business is exceptional human-centred customer service.  In this episode, we get to chat with experienced customer service speaker, Chris Smoje as he shares how your business can become centred around customer service and the common mistakes business owners make when serving their customers.  For business leaders who want to take that next step and continue to deve...

Are you unshakable in even the most uncertain circumstance?  The truth is, we just don't know what's around the corner or what life will throw us. There's always something that can significantly disrupt us and disrupt our equilibrium. The only thing that is certain is uncertainty. In this episode, we are joined by Mike House, a survival instructor, highly experienced facilitator and author of the...

Building connections and strengthening relationships is an essential part of business and life. As they say, it's not WHAT you know, it's WHO you know. In this episode of Business Chat, we get to speak with human connector and one of the top 200 LinkedIn Trainers worldwide , Leanne Isaacson. Leanne shares with us key elements you can focus on to strengthen your LinkedIn profile to be able to creat...

Even in our interconnected world, there is still a massive disconnect between human beings.  We are connected online but not really making genuine relationships. Humans are born for connection, so when we focus on how to genuinely converse with others and step past the fears, we get to experience the joy of making authentic relationships.  In this episode, we chat with super connector, leadership...

Purpose is how you inspire your team, serve your customers, and show the world what you stand for. It is what drives key decisions, and decisions made without thoughtfully considering the purpose of the business can lead to issues down the line. In this episode, we chat with Phil Preston, an expert in applying purpose to boost business performance.  The pursuit of profit is no longer enough. This...

If you want to be successful in business, you want to be of service. Although it sounds simple, a lot of businesses fail because they are not able to provide the level of service they promise or what their customers expect.  Join us in this episode as we chat with one of Australia's recognized thought leaders on service design, customer experience, and relationship marketing, Graham Harvey. We del...

Copywriting is an essential element of online marketing that's worth the investment. People often spend thousands of dollars having their website designed but don't put enough attention into copywriting. Ignoring SEO on your website makes it much more difficult for your ideal clients to find you.  In this episode, we chat with Liz Green on the importance of effective copywriting for your business....

Numbers are the language of improvement in your business.  Understanding the numbers around your business is essential for success. It helps you make good business choices. However, knowing your way around numbers isn't something that everyone can easily grasp.  In today's episode, we chat with chartered accountant and chartered tax advisor, Michelle Maynard. If you are looking to understand your...

There is no organisation that is bulletproof from crisis and incidents. But, these challenges present opportunities for growth and innovation. The systems that are put in place today will help companies emerge even stronger.  In today's episode, we get to chat with the director of Emergency Preparedness Services (EPS), Dave Greenberg, AKA "Rescue Dave". He shares how a team with a TRUST Culture ca...

The traditional model of marketing and sales can feel awkward and inauthentic, especially for entrepreneurs who are introverted. The good news is that there is a different way to do business, sales, and marketing.  In this episode, I get to speak with the host of the The Gentle Business Revolution Podcast, Sarah Santacroce -  who is changing the current marketing paradigm by creating a global move...

Creating a high-performance environment is an essential building block for businesses.  Sustainable high performance is when you are in flow and are at your very best. But how can leaders ensure they and their team remains at their very best? In this episode of Business Chat, I got to speak with professional speaker and trainer, Glenn Capelli, on the factors to find your essence and your flow - th...