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As the healthcare industry navigates an era of unprecedented technological advancement, Andrea Kowalski , Founding Member of Chief and Former SVP of Products at Tebra , discusses the intricacies of innovating in a sector that affects everyone’s lives on the first episode of 2024. From her initial aspirations in the medical field to leading the charge in healthcare tech, Andrea’s journey offers val...

Is your small business banking experience disconnected and cumbersome? In this episode, Eytan Bensoussan , CEO and Co-Founder of NorthOne , explores solutions for the challenges small businesses face in banking. Eytan, leveraging his expertise in finance and technology, sheds light on innovative strategies to streamline banking processes for small businesses. Key Takeaways: (02:19) Trend of connec...

Discover how FreshBooks is transforming the landscape of accounting for small businesses on this episode. Mara Reiff , Chief Customer Officer and Interim Co-CEO of FreshBooks , discusses the journey from traditional invoicing to innovative, cloud-based accounting solutions that prioritize ease of use and customer engagement. Key Takeaways: (00:56) Mara’s journey to FreshBooks and her diverse caree...

In today's digital age, the business ecosystem is rapidly evolving. With the rise of closed and open platforms, companies are faced with a myriad of choices. But which model serves the broader segment of small businesses better? Greg Ott , CEO of Nav Technologies, Inc. , delves deep into the nuances of the open platform model and its significance in the current business landscape. He shares invalu...

In a world where software is evolving at an unprecedented rate, how does HR keep up? Instead of traditional HR methods, there are now advanced HR tools. Instead of isolated data, there are integrated ecosystems. Managing employee performance and payroll from a single platform is becoming the norm. On this episode, Jack Altman , Co-Founder and CEO of Lattice , discusses the rapidly changing landsca...

Mauricio Comi , former CEO of Dutchie Insurance Services, LLC , has been working with different types of fintech products in Silicon Valley for the last 12 years. He saw what it means to build with embedded fintech — before the term was widely known. Today, Mauricio covers why there is so much opportunity in the insurance space and how to properly build your core offering before expanding to addit...

Technology has permanently transformed industries, and legal technology, in particular, has had a profound effect on the practice of law. Instead of law books, there are now online databases. Instead of paper copies, there are digital contracts. Managing clients from your smartphone is normalized. Legal technology has redefined law, bringing efficiencies and simplification to everyday tasks. Today...

Most fintech companies are still in their early stages of growth. A large chunk of business opportunity lies in identifying the gaps many vertical solutions will fill. While fintech has been around for almost two decades, most of the well-known enterprises have used horizontal solutions. Now, vertical solutions are emerging in many niches and creating better options for small businesses and custom...

More and more, customers are looking for an emotional connection to the products and services they use. Incorporating human elements, such as personalized support or intuitive user interfaces, helps bridge the gap between technology and human needs, making software more approachable and user-friendly for a wider audience. Today, JP Durrios , CEO at Bench Accounting , discusses how partnerships wit...

For decades, traditional banking has been a convoluted process for customers. Between having to show up physically at a bank branch and providing an endless list of information, startups need simpler solutions to jumpstart their businesses. Today, Jason Zhang , COO and Co-Founder of Mercury , discusses how tech has simplified the banking process for startups and why having a strong opinion about y...

A big concern consumers have when they walk into an auto repair shop is that someone may take advantage of them.  Today, Kathleen Long , Chief Revenue Officer at RepairPal , discusses why diverse perspectives in the auto industry are more important than ever, along with important lessons learned from building consumer buy-in within a low-trust industry. Highlights include: - Carving out space...

For a company to have continued success, it needs to be extremely focused on its industries and know its customers well. On the flip side, there are lessons that can be learned from verticals that are close by. You might be missing out if you don't poke around and explore those other solutions. Today, Andy Swansburg , Chief Product Officer, Fitness and Well-Being Vertical at Xplor , discusses the...

Managing teams has become more complex than ever, but the increased usage of AI and automation has changed how businesses hire and schedule employees. Small businesses and enterprises alike now have a software solution to simplify scheduling, payroll and labor law compliance, no matter how simple or complicated your team is. Deepesh Banerji , Chief Product Officer at Deputy , covers how to make im...

Customers have made their preferences known when it comes to software solutions: They don't want to manage a dozen different logins and platforms. People want to work inside of a single holistic dashboard because it makes their whole lives better in terms of user experience. Today, Doron Friedman , Founder and Chief Innovation Officer at SpotOn , covers why a hospitality mindset and businesses tha...

In a world of growing digital currency demand, AccountingSuite became one of the first accounting software platforms to integrate Bitcoin and digital payments. Since 2013, Kurt Kunselman , CEO and Co-Founder at AccountingSuite , has dabbled in crypto and experimented in blockchain to come up with integrations to remain a pioneer in his industry. Today, Kurt discusses how to choose the right vendor...

For far too long, banking has been an overly complicated process. Especially for SMBs who have to go through lengthy regulatory processes to set up a business bank account. The growing integration of fintech makes banking significantly more accessible. Streamlining the process, and saving both time and money.  Today, Michael Rangel , Founder & CEO at Novo , shares the journey of the growt...

On this episode, Brian Busch, Head of Marketing at Gusto, speaks with Gusto Co-Founders Josh Reeves , Edward Kim and Tomer London . Eventually, every founder faces the challenge of navigating the unpredictable economy. Gusto has managed to adapt to every economic curve for over a decade, while also staying focused on providing as much value as possible to customers instead of extracting value from...

On this episode, Brian Busch, Head of Marketing at Gusto, speaks with Nathan Gill , Chief Product Officer at Epos Now and Jacob Olins , Vice President, Head of Financial Services, Strategic Partnerships & App Marketplace at Epos Now . As consumer expectations change, businesses must undergo key transformations to keep up, most often in the form of more complete, personalized product offerings....

On this episode, Somrat Niyogi, General Manager & Head of Business Development at Gusto, speaks with Roland Ligtenberg , Co-Founder, SVP Growth & Innovation at Housecall Pro . To keep up with customer demand, there’s been a major push toward technology adoption in the home service category, with many new opportunities on the horizon. Today, Roland covers how to create evangelists for your...

On this episode, Somrat Niyogi, General Manager and Head Of Business Development at Gusto, speaks with Hooman Radfar , Co-Founder and CEO at Collective . Collective was founded to support the largest and fastest-growing class of entrepreneurs in the world: businesses-of-one. Today, Hooman covers why entrepreneurs should focus on their passions instead of paperwork, why the SMB market is often over...

On this episode, Brian Busch, Head of Marketing at Gusto, speaks with Victoria Li , Co-Founder at Heard . Heard integrates smart software with real humans to handle bookkeeping, taxes and payroll for therapists, whose demand is currently at an all-time high. Today, Victoria covers what therapists can learn from the creator economy and how a visit with her first therapist inspired her work with Hea...

On this episode, Somrat Niyogi, General Manager & Head Of Business Development at Gusto, speaks with Sima Gandhi , Co-Founder and CEO at Creative Juice . There was a time not long ago when digital content creation was only considered a hobby. Now, due to easy internet access, growing popularity and widespread globalization, many people have considered content creation as a full-fledged career...

On this episode, Somrat Niyogi, General Manager & Head of Business Development at Gusto, speaks with Herman Man , Chief Product Officer at Bluevine . For too long, small businesses have struggled to access traditional banking services and, as a result, have been restricted in their opportunities to truly scale. By providing streamlined end-to-end banking solutions to simplify business payments...

On this episode, Somrat Niyogi, General Manager & Head Of Business Development at Gusto, speaks with Obi Omile Jr , CEO & Co-Founder at theCut . After spending 2 months without getting a haircut... Obi discovered that finding a great barber wasn’t as simple as it needed to be. At the time, the best option was a Google search. After 6 and a half years of growing theCut’s brand, Obi has book...

On this episode, Somrat Niyogi, General Manager & Head Of Business Development at Gusto, speaks with David Arnold , Chief Strategy Officer at Buildertrend . The residential construction industry is one of the few industries that hasn’t adapted to heavy technology use yet, which presents a lot of opportunities ... And that’s where David and Buildertrend come in. David has an immense amount of e...