SMB Community Podcast

Karl meets with Susanne Tedrick about her new book: Women of Color in Tech: A Blueprint for Inspiring and Mentoring the Next Generation of Technology Innovators . Susanne also gives great advice about how young women of color can get started with a career in tech. Susanne Tedrick is a technical specialist for a leading Fortune 50 technology company. Fiercely committed to increasing participation o...

Host Karl Palachuk meets up with Simon Severino to talk about how a strategy sprint can double your sales conversions - even during this tough sales climate. Learn what your bottleneck is with a free sales audit from Strategy Sprints - an $800 value at https://www.strategysprints.com/sales . Simon Severino is the Founder and CEO of Strategy Sprints. Host of the Strategy Show. Expert in Business St...

Karl sat down with Community Leaders Amy Babinchak and Joshua Liberman to talk about remote work. Amy runs Harbor Computer Services, which always runs a remote operation. They invite all employees in for a weekly meeting, but the rest of the time, they all work remotely. Josh has personally worked remotely for years, but runs an IT consulting company that is build around in-office work. We asked t...

James Kernan meets with Danny Jenkins to discuss how ThreatLocker adds a new and different level of security for MSPs. ThreatLocker CEO, Danny Jenkins is a technical guru with a deep understanding of corporate IT and cybersecurity. He has an entrepreneurial background and two decades of experience in building and securing corporate networks. Before taking the reins at ThreatLocker®, Danny held CEO...

Nigel built and sold a managed service business - and survived the last big recession. In this interview he talks with Karl Palachuk about the lessons he's learned. Nigel went on to found the Tech Tribe membership community and now helps hundreds of IT consultants run great businesses. Recently, he released a new ebook: Survive & Thrive: The MSP Owners Guide to Surviving & Thriving in Uncertain Ti...

Host Karl Palachuk meets up with Justin Esgar to talk about the ACES Conference 2020: The Prequel - a free conference for all small to medium business owners, to help them survive and thrive in a post-Covid world! Justin is the owner of Virtua Consulting Group, a NYC-based company that helps not only clients with IT, but other consultants as well. Virtua Computers helps those companies with Mac-Ba...

Host Amy Babinchak talks with Janet Schijns about how to generate demand, social selling, tactics to use when times are bad and community based IT marketing - you won't want to miss this. Janet Schijns is CEO and Co-Founder of JS Group, a go to market consultancy dedicated to achieving results in the channel. Janet was the 2019 Channel Influencer of the year and is a known expert on go to market....

Host James Kernan interviewed Tim Taylor. Tim is the Founder and President of TaylorWorks, Inc., a leading Managed Service provider in Central Florida. For over 20 years, TaylorWorks has provided companies with proactive IT consulting and support services. Tim has successfully guided his company over the past several years to 300% growth rate. Tim also has a consulting practice, www.timtaylorconsu...

Interview: Harry Brelsford from 420MSP Harry joins us for the one year anniversary of the launch 420 MSP ( www.420MSP.com ). Harry released How to Be an MSP - vertical edition focused on the cannabis industry last year at this time. His community has grown significantly. If you listen carefully, he digs right into the technology of the cannabis vertical. Perhaps the biggest thing going on right no...

Host James Kernan interviewed Yoram Baltinester for this show. Yoram has been coaching and leading seminars since 1989. His fast, fierce and focused approach has earned him the nickname "The Personal Development Samurai." While developing a successful high-tech career for large companies Yoram created and refined the LifeDesign Method and the Decisive Action Protocol. These tools facilitate effect...

My friend Ryan Morris (from Morris Management Partners) normally hangs out on the Killing IT Podcast. But today he joined me here to talk about our industry from three different perspectives: Vendor, Distributor, and Partner. Obviously, we spent most of our time on the Partner side of the equation. Ryan is a 25+ year veteran of the IT channel. He has lived and worked in the channel from practicall...

Amy Babinchak is back, this time to question the relevancy of RMM and PSA tools with Amy Luby, founder of SMB Managed Services Community. The technical landscape is constantly evolving, specifically in terms of security; it's not always a given that our existing tools are still right for the job. More about Amy Luby: Amy is a successful leader and entrepreneur in the IT Services Channel, with an e...

I was happy to catch up with Mike Michalowicz, author of Profit First , Surge , The Pumpkin Plan , and his newest release Clockwork . By his 35th birthday, Mike had founded and sold two companies - one to private equity and another to a Fortune 500. Today he is running his third multi-million dollar venture, Profit First Professionals. He is a former small business columnist for The Wall Street Jo...

Catch Amy's Q&A with MSP owners Leon Black and John Zanazzi on her recent whitepaper: How to Build a Valuable Local LinkedIn Network. Get clarity on who to target, how often to post and more. Find Amy's whitepaper here: https://www.smbbooks.com/How-To-Build-A-Valuable-Local-LinkedIn-Network-p/bab02.htm About our guests: Leon Black has been in the IT Industry for over 17 years, from enterprise supp...

This week we had Small Biz Thoughts employee Dylan Dahlquist (Quest) on the show. Dylan is certified in Google Adwords and has been supporting the Small Biz Thoughts brands since 2019. Listen in to hear how he gets paid offering free services to qualifying non-profits. Dylan Quest is a creative scientist with a passion for communicating complex ideas in innovative ways. His career started in mater...

Had a great talk with C.J. Ezell who launched his newest business, CrossBay Digital Marketing in January. His offerings include web design/hosting, reviews, and local SEO. We also talk about working specific verticals and developing a niche. C.J. launched his first company in 1998. Twenty-two years later, he is still starting new ventures and inspiring others to do the same. He is a frequent speak...

I was very pleased to catch up with Amy Babinchak - One of the new hosts for this podcast - and talk about employee training. This podcast grew out of a series of private emails we exchanged, which grew from an unrelated topic. Here Amy spells out how she helps employees gain knowledge on new technologies while helping to create consistent processes across all technicians. She also talks about the...

I always like to catch up with Chip Reaves from Bigger Brains. Here we're talking about Online Training as a Service. Chip is a 30-year IT channel veteran who has built five MSP or related businesses and sold four. He's best known as the founder and CEO of Computer Troubleshooters USA, the world's largest IT services franchise network. In 2012 Chip created the channel's first end-user training pla...

Featured Guest: Joseph Landes I talked with Joseph Landes from Nerdio about the specifics of moving clients to the Azure cloud - and the special tools Nerdio employs to make sure you know what it will cost. They also have some cool tools for reducing the cost of running client operations on Azure. Joseph worked at Microsoft for almost 25 years before joining Nerdio to help MSPs learn how to build...

My guest this week is my friend Scott Millar from IT Rockstars and MSP Video Academy. Scott is the founder of IT Rockstars. He has an extensive career spanning both IT and marketing. As systems engineer at heart, Scott saw an opportunity at a young age in generating leads to his break-fix computer repair business using online marketing techniques. This evolved into the managed service space where...

IoT Playbook - Part of the ChannelPro Network I interviewed Mark Smith from ChannelPro Network and IoT Playbook. Smith has been in IT for more than 25 years. He was the founder of Windows NT Magazine, a global media company that helped over 1M IT professionals. Mark is the Host of IoT Playbook, part of the ChannelPro Network. IoTPlaybook is on a mission to find the early IoTMSP pioneers and get th...

I interviewed Alan Conboy of Scale Computing a few days ago. Alan is the CTO office at Scale Computing. With more than 20 years of experience, he is an industry veteran and technology evangelist specializing in designing, prototyping, selling and implementing disruptive storage and virtualization technologies. Prior to Scale Computing, Conboy held positions at Lefthand Networks, ADIC, CreekPath Sy...

Had a great impromptu chat with Dave Sobel from MSP Radio and The Business of Tech (and the Killing IT podcast). Dave has spent his time as both an IT Service Provider and a vendor. Now he is jumping into a new venture as an analyst and new reporter. If you haven't checked it out already, head over to MSP Radio and subscribe to The Business of Tech - his daily five-minute podcast. Great stuff. Dav...

James Kernan: How to build Equity in your business BEFORE you sell - The 8 secrets to increasing the value of your business I had a great chat with fellow coach James Kernan. James is the author of the 36 Month Millionaire Program , and recently published books, Leadership Essentials for Successful Executives and Business Tips . For the past 12 years, James has served as a Principal Consultant for...

In this podcast, I interview Andrew Lassise, a serial entrepreneur who has built Rush Tech Support from his living room in 2014 to a multi million dollar managed services provider. He got sober in 2013 and has an incredible story of triumph over alcoholism and growing and scaling an IT company Andrew also has a podcast, Self Made & Sober. He talks with entrepreneurs who are in recovery and are suc...