SMB Community Podcast

Host James Kernan interviews Dakota Fitzgerald from the new TDSynnex to discuss the Tech Data-Synnex merger and what it means for IT Service Providers. Dakota is the SYNNEX StellrCloud Cloud and Platform Strategist. Her background is in coding, development, and mass communications. In her current role, she works to develop new and innovative Cloud Strategies that provide resellers with the competi...

Host Karl talked to Corey White. Corey is a proven security industry veteran with more than 25 years of success building and implementing security strategies and leading consulting teams. His work encompasses virtually every industry, including government, high tech, hospitality, critical infrastructure, finance, healthcare, and manufacturing. Corey is disrupting the modern approach to cybersecuri...

Host Karl talked to Larry Mandelberg, one of the founding members of the National Society of IT Service Providers Board of Directors. Larry is a long-time technologist and business consultant. He is the author of the forthcoming book, Businesses Don't Fail, They Commit Suicide . Larry is a "serial entrepreneur" who solves complex business problems for companies in a wide range of industries. He re...

Host Karl caught up with Toby Nangle, a channel sales pro with Field Effect. With a 23-year career in technology channel sales, Toby has worked extensively in the Education Technology, Cloud, IT Infrastructure and IT Security sectors. His expertise lies in developing cohesive channel strategies, identifying and developing the shortest path to revenue for new technologies and implementing the neces...

Host Amy interviewed Ben Yarbrough, CEO at Calyptix Security Corporation about their new product launch. Ben founded in 2005 and has focused on the Small/SMB space from the start. He is an experienced Chief Executive Officer with a demonstrated history of working in the computer and network security industry. Skilled in Firewalls, Managed Services, Business Development, and Entrepreneurship. Stron...

Host Karl talked to Noelle Johnson, Co-Founder and Learning and Development Partner with Johnson Squared Consulting. Noelle has over a decade of experience working in operations and transforming company culture into a more equitable and happier work environment. She has earned a positive reputation for her expertise and has been quoted in Forbes, Fast Company, Glassdoor, NPR, and more. She has wor...

Host James Kernan interviews Amy Woods from Content 10X. Amy is an expert in content repurposing and the Founder of Content 10x – a niche creative agency. She helps content creators grow their audience by maximizing their return on the content they create. She works with businesses, entrepreneurs and thought leaders, and is the content repurposing powerhouse behind some of the most well-known podc...

Host Karl caught up with Marvin Bee from Fort Lauderdale, FL. Marvin runs MB Systems of South Florida Inc. You may know Marvin at the host of the Podnutz Pro Podcast (see www.podnutzpro.com) . We start out with one of Marvin's famous "Florida Man" news stories along with his own business origin story. Of course that leads to the general issue of dealing with clients who don't quite "get" it. If yo...

Karl caught up his long-time friend Dave Seibert. Dave is a managed service provider, a Microsoft MVP, organizer of the SMB Techfest events, and much, much more. Dave is an internationally-recognized community builder. This includes his status as a Microsoft Influencer and his own ProTier Peer groups. On top of all that, Dave's whiz on LinkedIn and networking. Karl talks to Dave about how he manag...

Host Karl talked to Abe Stein, Co-founder and General Manager at Matter365. Matter365 is a practice management solution for law firms, accounting firms, and SMBs of all kinds. It is built on top of Microsoft 365. As an experienced entrepreneur and sales leader, Abe has led Go-To-Market and business development for early stage and growth stage cloud software businesses across North America and Euro...

Host Karl interviews Jim Goldman from Trava Security, Inc. Jim wrote the book on cyber security, literally! He is a nationally published author and frequently requested speaker and subject matter expert on relevant technical topics such as cybersecurity. He was a university faculty scholar at Purdue University, started a cybersecurity research lab serving the FBI, and built the company's first Sec...

IT/MSP Business Growth Coaching Services Host Karl interviews Ian Luckett from Innovate to Success. Ian Luckett is a multi-talented IT & MSP business growth expert with over 20 years' experience as a mentor, coach and business strategist. Over the years of working at various blue-chip companies holding a variety of senior positions, no one fits the profile better than Ian to help you build a profi...

Host Karl caught up with Paco Lebron from the MSP Unplugged podcast to talk about their upcoming LIVE event in Chicago - TechCon Unplugged. Juicy details at https://techconunplugged.com/ . Paco Lebron is the CEO and Founder of ProdigyTeks Inc. an MSP located in the West Loop of Chicago. Paco also co-hosts MSP Unplugged, a live, weekly podcast for aspiring IT business owners and vendors in the MSP...

Host Karl Palachuk talks about how he got started in the SMB consulting business, and a few early decisions that made all the difference. Feedback welcome. You can find the 68-point checklist at https://store.smallbizthoughts.com (it's free). :-) Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Host Karl caught up with Ryan Morris from Morris Management Partners and the Secure Connections Podcast by IOTSSA. Ryan is a longtime member of the SMB IT Community and a well-known speaker and trainer in the industry. And, of course, he's one of the hosts of The Killing IT Podcast - https://killingit.smallbizthoughts.com . Ryan is the principal at Morris Management Partners. MMP provides: Go-To-M...

Host James interviews Karl Palachuk from the National Society of IT Service Providers on their new initiatives and what they're up to. What is the National Society of IT Service Providers? A new IT-central professional association dedicated to education, professionalism, and advocacy on behalf of the SMB IT industry. For more information on NSITSP, visit https://www.nsitsp.org Karl Palachuk is one...

Building an "Operating System" for your Business Brett Jaffe is a strategic coach and advisor for IT professionals. Host Karl caught up with him to discuss the topic of creating a business operating system. Over a period of 25 years, Brett has built and sold three companies (including an MSP, cloud reseller, and digital forensics business), led hundreds of soldiers as an officer in the US Army, an...

Host Karl interviewed Ali Imran from Boundless Digital. Boundless Digital provides a system for Managing Cisco Meraki Organizations. With the Boundless Digital service, one engineer can do the work of many, including automate the deployment, troubleshooting, and overall administration of Meraki organizations. Imran is a Solutions Consultant working in the pre-sales process, as well as aiding in pr...

Host Karl interviews Frances Moore from Inbay Ltd. Inbay provides more than just a "back office" NOC or SOC: They can provide almost all of your remove support. We discuss everything from hourly support to outsourcing major projects. Frances Moore is Marketing Director of Inbay Ltd, bringing more than 12 years of experience, marketing high-end leading brands, streamlining business processes and im...

Colin Knox, founder of Passportal, has launched a new venture called Gradient MSP. Gradient MSP is launching the first module of their data intelligence platform, focused on data hygiene and cleaning up all the dirty data that has accumulated in MSPs PSA solution. Colin has spent the past 20 years deeply embedded in the technology field. Founding both XCEL Professional Services (MSP) and Passporta...

Host Karl talks with Alan Rihm from CoreDial - www.coredial.com . CoreDial is a leading provider of high-quality and scalable cloud communications, contact center, and video collaboration to more than 32,000 businesses. The company's solutions are quickly and easily auto-provisioned through its CoreNexa™ platform, which seamlessly integrates with other essential business applications. For small- t...

Host Karl caught up with Jason Bystrak from D&H Distributing. Jason is D&H's VP of Cloud and Services Cloud and XaaS is positioned to grow as more companies have been compelled to embrace digital transformation throughout the pandemic, moving greater amounts of their infrastructures and services to the cloud. Small to mid-size businesses have shown themselves to be especially agile in light of the...

Host Karl interviewed Tom Watson, Channel Chief Advisor at NinjaRMM. Tom is a former owner of an MSP for 15 years. He's now with Ninja, working to deliver quality information to MSPs to help them grow their businesses and increase profitability. Tom is also the Co-host of NinjaRMM's MSP Live Chats webinar series, host of the MSP Breakthrough podcast series. Links: https://www.ninjarmm.com/msplivec...

Host Karl caught up with Mario Pirolozzi, VP of Sales at Zomentum, to talk about their Sales Acceleration Platform. Mario is a 10 year industry veteran whose career has been dedicated to assisting thousands of MSPs and IT service providers in their go-to-market plans, sales strategy, and execution. As a former VP of Sales for Datto, and current VP of Sales at Zomentum, Mario is uniquely positioned...

Host Karl caught up with Greg Edwards, founder of CryptoStopper, about the details of how Cryptoware works. He's a great source on this topic since he's built a product to stop ransomware in its tracks. CryptoStopper creates randomly-named files of random sizes to monitor in key locations. Then, they monitor those files as well as other activities on your clients' computers. When CryptoStopper see...