Smart Business Moves

Join Tom Stewart and Liz Trotter on this week’s episode of Smart Business Moves as they welcome Chris Willatt, founder of Alpine Maids and partner at Clean Capital Partners. This episode focuses on how to successfully hire and navigate the world of remote workers, where Chris will share his experience and strategies for building and managing a remote workforce. Learn the secrets to finding, hiring...

Join Tom Stewart and Liz Trotter on this week’s episode of Smart Business Moves as they welcome Dom Williams, owner of C&C Cleaning Services and an expert in business growth strategies. This episode dives into "Acquisitions and Diversification," where Dom shares his insights on how these tactics can drive sustainable business growth. Learn how to strategically expand your business an...

This week on Smart Business Moves, we’re bringing back a favorite episode featuring Paul Fried. In this episode, Paul shares his expertise in public relations with a focus on how businesses can Give Back During the Holidays. Tune in at 5:00 PM Eastern to discover meaningful ways to make a positive impact during the holiday season. Don’t miss this opportunity to revisit valuable insights on holiday...

Join Tom Stewart and Liz Trotter on this week’s episode of Smart Business Moves as they host Libby DeLucien, founder of WootRecruit and a pioneer in integrating AI technology with business playbooks. This episode will dive into "The Power of Playbooks," highlighting how AI can transform process management within your company. Libby will discuss topics such as effortless process capture,...

Don't miss this week’s episode of Smart Business Moves with Tom and Liz as they welcome four industry experts: Cris Reconco of Cris's Cleaning, Katie Lambert of Queen of Clean, Caleb Pierce of Pink Power Cleaning, and Natalie Mikishko of Majestic Domestic. Join us as we explore how acquisitions can drive business expansion and learn practical tips for navigating this growth strategy. Tun...

Join Tom Stewart and Liz Trotter on this week’s episode of Smart Business Moves as they welcome RJ Patel, Heather Canning, and TC Corpus. This episode explores the critical leadership and management topic: "Coach, Consultant, Mentor, or Mastermind" Discover the unique advantages of each development approach and how they can help you enhance your management skills and achieve your busines...

Join Tom Stewart and Liz Trotter on this week’s episode of Smart Business Moves as they welcome Natasha Magrath, owner of You've Got Maids of Northern Virginia. Natasha will share her expert strategies on "Employee Engagement Programs that Can Drive Business Growth." Discover how her commitment to providing exceptional compensation, community engagement, and comprehensive education...

Join Tom Stewart and Liz Trotter on this week’s episode of Smart Business Moves as they welcome Victoria Yassem! Known for her dynamic leadership and strategic innovation in the cleaning industry, Victoria, will share her insights on modernizing cleaning services to meet today's market demands. Explore how innovative approaches can revolutionize your business, enhance customer engagement, and...

Join Liz Trotter on this week’s episode of Smart Business Moves as she welcomes Ajia Holiday! This episode explores the theme "How Consistency Produces Better Outcomes for All Stakeholders," featuring Ajia's insights on the transformative power of consistent practices in business. Discover how maintaining regularity and reliability can enhance satisfaction across all levels—from emp...

Join Tom Stewart and Liz Trotter on this week’s episode of Smart Business Moves as they welcome David Loria and Frank Tibbits, seasoned experts in business operations and system implementation. They’ll explore powerful strategies for developing and implementing systems that last, enhancing employee satisfaction, streamlining inventory management, and more! Tune in to discover how David and Frank u...

Join Tom Stewart and Liz Trotter on this week’s episode of Smart Business Moves as they welcome RJ Patel, an accomplished industry leader and co-owner of Prestigious Cleaning Team. This episode will delve into the art of "Delegation in Your House Cleaning Company," offering RJ’s expert insights on how to effectively delegate tasks to enhance efficiency and empower your team. Learn how pr...

Join Tom Stewart and Liz Trotter on this week’s episode of Smart Business Moves as they welcome Matt Ricketts, owner and founder of Better Life Maids. This episode, Matt will be discussing Better Life's POD system, and how it has empowered their technicians with leadership, management, and accountability. PODS are small teams-within-the team that meet weekly and are led by a field supervisor....

Join Tom Stewart and Liz Trotter on this week’s episode of Smart Business Moves as they welcome Dan Smith, owner and founder of Business Maid Better and Home Maid Better. Tune in as Dan shares valuable insights on the biggest sales errors and provides practical tips to prevent these pitfalls. With his extensive experience in the cleaning industry, Dan brings valuable strategies for enhancing sales...

Join Tom Stewart and Liz Trotter on this week’s episode of Smart Business Moves as they welcome Chris Willatt, Founder of Alpine Maids. This episode will focus on efficiency in the Sales Cycle. Tune in as Chris shares his expert tips on streamlining sales strategies and maximizing conversions. Take away actionable insights and proven techniques to make your sales process more efficient and success...

Join Tom Stewart and Liz Trotter on this week's episode of the Smart Business Moves as they welcome Dr. Gavin Macgregor-Skinner, a renowned expert in public health and infectious diseases. Together, they will explore the vital topic of "Cleaning for Health," discussing the best practices for creating healthier environments through effective cleaning strategies.  This episode will pr...

Join Tom Stewart and Liz Trotter on this week's episode of Smart Business Moves, featuring Candice Rodriguez, Co-founder of NaturalCare Cleaning. This episode delves into the importance of managerial training, discussing how it can build leadership skills, enhance operational efficiency, and improve team dynamics. Tune in to empower your leadership team and boost your business's success!

Join Tom Stewart and Liz Trotter on this week's episode of Smart Business Moves with special guest Alvin Gehring, Partner Support Supervisor at MaidCentral Software. This episode will focus on practical AI tools that can enhance operations, increase efficiency, and improve customer engagement in your cleaning business. Tune in for insights that can revolutionize your business approach!

Join Tom Stewart and Liz Trotter as they explore practical strategies for growth, including upgrading technology and improving staff training. Tune in for actionable tips that can help enhance your business operations and customer satisfaction!

Join Liz this week as she sits down with Martha Woodward, co-founder and CEO of Quality Driven Software, to discuss the benefits of work retreats. Martha, an advocate for positive workplace culture, sheds light on how stepping away can rejuvenate owners, leading to better decision-making and new ideas for leadership. This episode is a must-watch for owners looking to refresh their perspective, exp...

This episode features Kevin J. Bassett, CPA, the founder of Bassett & Associates, P.A., sharing his expertise in tax strategies for business owners. With over 20 years of experience, including a significant tenure at Ernst & Young, LLP, Kevin has developed tools like the Tax Minimization Process™ to help entrepreneurs maximize their financial efficiency. Tune in as we discuss the top five...

Dive into an enlightening episode with our guest, Kevin Kunkel, as we explore how the beloved TV show 'Ted Lasso' offers valuable insights for entrepreneurs and leaders. In this episode of Smart Business Moves, Kevin deciphers how themes of mindset and innovation from the series can guide you in carving out a unique market space. Discover how embracing the unexpected and cultivating a po...

Alonzo Adams is a visionary CEO, transformation coach, and highly sought-after keynote speaker who has made a significant impact in the business world. He is the founder of Busy Bee Cleaning Company, which he started from his one-bedroom apartment, and transformed it into one of the most successful independent residential cleaning companies globally. Alonzo is an accomplished leader with a track r...

Join us for an exclusive preview of the upcoming MaidCentral Academy: Live event featuring Tom Stewart, Liz Trotter, and a lineup of awesome speakers! Don't miss this chance to elevate your business and connect with peers in an engaging, live setting.

Join Tom, Jeannie, Ajia, Gosia, RJ, Liliane, and Dr. Gavin for a sneak peak into the next ISSA Regional Event!

Matt Ricketts, Trisha Lake, and Sarah Mitchell are trailblazers in the residential cleaning industry, each bringing a unique perspective and a wealth of experience to the Smart Business Moves podcast. Matt, known for his strategic acumen and innovative marketing techniques, has successfully expanded his brand's reach, setting new standards for customer engagement. Trisha, with her passion for...