Small Business As Usual

Episode 19-3: Are you asking the right questions about your business? Do you have the right business model? Are you solving problems for customers? Are you an entrepreneur or a small business owner? Middletown-based Anthony Price of LootScout wrote a book, "Get the loot and run," to explore questions like these.

Episode 19-2: Innovation doesn't come from brainstorming. It sneaks up on you like a cat at the intersection of experience and observation. Chris Raimo, owner of Happy Cat Hotel in Windsor, CT, explains how his concept evolved into what might become an industry disruptor.

The most important and hardest element of a small business owner's role is handling people. But building a harmonious team requires careful attention to the staff as well as polishing your own management skills. Do you waste valuable hours dealing with workplace conflict? Do you find yourself attending to the same silly problems over and over again because the issues never get resolved? In this 90...

The most important and hardest element of a small business owner's role is handling people. But building a harmonious team requires careful attention to the staff as well as polishing your own management skills. Do you waste valuable hours dealing with workplace conflict? Do you find yourself attending to the same silly problems over and over again because the issues never get resolved? In this 90...

The most important and hardest element of a small business owner's role is handling people. But building a harmonious team requires careful attention to the staff as well as polishing your own management skills. Do you waste valuable hours dealing with workplace conflict? Do you find yourself attending to the same silly problems over and over again because the issues never get resolved? In this 90...

Episode 19-1: Devon Scanlon, owner/operator of Chick-Fil-A in Brookfield, CT, shares her methods for maintaining fidelity to the simplest of ideas -- how you make your customers feel -- and why this can make sales and profits soar.

Episode 18-12: In an era emphasizing referrals, social media and testimonials, growing a consumer-facing business is not just a matter of advertising but about building a community of enthusiasts who are wild about your offering and willing to help evangelize to like-minded. Jennifer Lord explains how its done at Twist Yarn in Niantic.

Almost every small business owner would love to have their operation featured in the local newspaper. Lee Howard, award winning journalist for The Day, will help you learn: -- What kind of story is likely to attract media interest. -- How to make an effective pitch for your idea. -- The proper use of news releases and other avenues of communication. -- How to become a valuable source for a reporte...

Almost every small business owner would love to have their operation featured in the local newspaper. Lee Howard, award winning journalist for The Day, will help you learn: -- What kind of story is likely to attract media interest. -- How to make an effective pitch for your idea. -- The proper use of news releases and other avenues of communication. -- How to become a valuable source for a reporte...

Almost every small business owner would love to have their operation featured in the local newspaper. Lee Howard, award winning journalist for The Day, will help you learn: -- What kind of story is likely to attract media interest. -- How to make an effective pitch for your idea. -- The proper use of news releases and other avenues of communication. -- How to become a valuable source for a reporte...

Almost every small business owner would love to have their operation featured in the local newspaper. Lee Howard, award winning journalist for The Day, will help you learn: -- What kind of story is likely to attract media interest. -- How to make an effective pitch for your idea. -- The proper use of news releases and other avenues of communication. -- How to become a valuable source for a reporte...

Episode 18-11: Turning work into play is easy for Laura Beckham of New London's Berry's Ice Cream and Candy Bar. Laura explains how she adds fun to the recipes to keep her team motivated and her customers enchanted.

As a small business owner or solopreneur, leveraging social media to market your business and identify leads is essential. LinkedIn is considered to be the primary social media platform for B2B connections, with over 500 million global users. This workshop will provide you with the best practices to incorporate into your social media strategy to guarantee success with LinkedIn. Samantha (Sammi) Wi...

As a small business owner or solopreneur, leveraging social media to market your business and identify leads is essential. LinkedIn is considered to be the primary social media platform for B2B connections, with over 500 million global users. This workshop will provide you with the best practices to incorporate into your social media strategy to guarantee success with LinkedIn. Samantha (Sammi) Wi...

Episode 18-10: As a business owner, do you have the personalities of the entrepreneur, technician and manager in balance inside your head? Do you have your time appropriately segmented and planned for efficiency? Bob Walsh, CEO of Sound Coaching Inc., in Bridgeport explains how he makes it work.

Dreaming of freeing your business from an unaffordable rent or an unresponsive landlord? Buying a building with a commercial mortgage is very different experience than a residential real estate transaction. Learn what’s involved so you can prepare. Presenter is Karen Tessman, CEDF director of lending.

Dreaming of freeing your business from an unaffordable rent or an unresponsive landlord? Buying a building with a commercial mortgage is very different experience than a residential real estate transaction. Learn what’s involved so you can prepare. Presenter is Karen Tessman, CEDF director of lending.

Dreaming of freeing your business from an unaffordable rent or an unresponsive landlord? Buying a building with a commercial mortgage is very different experience than a residential real estate transaction. Learn what’s involved so you can prepare. Presenter is Karen Tessman, CEDF director of lending.

Episode 18-9: Innovation doesn’t require high investment and complicated research and development. Dave Sagers explains how you can engage with your customers to accomplish true innovation.

Episode 18-8: What’s the most effective way to make use of business networking opportunities? Sean Moore, president, Midstate Chamber of Commerce, explains the secrets of the fellowship of master networkers.

Episode 18-7: How many years would you be willing to strive to see your concept brought to fruition? Evan Dobos of Bantam, CT, explains the role of perseverance in the creation of CivicLift, a software platform designed to increase civic engagement for towns and cities.

Episode 18-6: What would you do if you had an idea for a business in an industry you knew well, then you meticulously planned, cautiously financed and carefully launched the operation only to find it was all wrong for the market? Robert Webb of Charter Oak Scanning in Stonington, CT, explains how flexibility preserved and grew his enterprise.

Episode 18-5: What happens when you fail to go "above and beyond" for your customers? Tony Scacca, owner of First & Last Tavern of Middletown, CT, offers lessons from decades in hospitality that can apply to any industry.

Episode 18-4: How do you use processes and systems to guide a business that depends on people and relationships? Caleb Roseme of Assured Quality Homecare in Norwich, CT, explains his approach.

Episode 18-3: Katie Hughes Nelson, owner of Perk cafes and the Perk on Wheels food truck, discusses the challenges and rewards of adhering to green values and other principles of social responsibility.