Slick Talk: The Hospitality Podcast

Crazy how plans change! This episode should've been recorded back in April of this year but of course, COVID happened and well, lets just say better late than never! Sapphire is the Director of Marketing for hospitality company, Wishbox! In this episode you'll hear all about the amazing tool hospitality providers (AKA Destinationaires™) use this in order to save time, increase revenue and profitab...

The actual man, myth, and Legend! Eric Moeller is the co-founder of STR Legends and Profit Academy and during our episode we talk about his journey and the amazing things that have come through the power of mindset and being around the right people through Masterminds! Not only that but the true ability to see that growth doesn't always mean profitability, sometimes you need to trim the fat in ord...

Growing your business is always a good thing... unless you don't make any profit! This weeks episode was a special one because Simon Lehmann is a Legend in our industry and we got to talk about running your hospitality business the right way by not losing the guest and team experience and also remaining profitable! This episode is KEY during these times of COVID19 and you will hear why once you pr...

Vacation Rentals. Boutique Hotel. Destinationaire! Michael Sjorgen is a man of both worlds when it comes to hospitality! Not only does he manage properties and run a hotel but he coaches others to do the same by changing their mindset! I've been following his journey for a few years through social media and just overall been a big fan of what he does.  In this episode you'll learn how he got into...

Back in February I was on a vacation and business trip in Florida! That is where I recorded one of the episodes for the Vacation Rental Mastermind Series with Erica Muller of Vrolio at the Star Wars house in Destin Florida! I was able to record an episode and show off what I get to do to some family members who were big Star Wars fans and I couldn't get that experience out of my mind! I was in con...

We all have those people we look up to in life (at least I hope we all do!) and this episode has been in the making for over a year now! Ryan Snyder is a true Destinationaire! From hotels, restaurants, and beer crafting, Ryan shares his life journey with us and leading to what it takes to really become a storyteller in the ways of showcasing the unique and remarkable experiences we can create in t...

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With extensive software development background, the owner and creator of VRScheduler, Jill Mason, joins me on the show to discuss her story that has lead her to collaborate with other industry professionals to bring the Cleaning Certification course to life. Designed to help hospitality providers in the short term rental and hotel space understand proper procedures and guidelines on how to clean a...

With an extensive background in finances, Andrew McConnell the CEO of Rented.com, joins me on the show to talk about revenue management in the short term rental space by sharing our input and experiences of the importance of revenue management and how not only is every decision a brand decision, but how every decision is also a revenue decision.  You'll also here a little bit about how communicati...

The importance of booking direct is always going to be a favorite topic of mine and with many recent events, Damian & I finally sat down with one another (virtually of course) to talk about the Book Direct Movement and the amazing conference he has created for industry professionals to speak, share, and learn about how to gain and keep more direct bookings for their vacation rental, hotels, B&B, e...

OMFGCO is a company based in Portland Oregon that "Builds Brands For Visionaries" and after this conversation with two of the co-founders   (Jeremy & Fritz) I fully understood that statement. The three of us engaged in a conversation I found to be unique while very exciting! Most branding/marketing businesses wouldn't fully understand what it means to create an experience like these guys do.  Tune...

Fair and reasonable rules around short-term rentals are not only possible but essential for hosts, managers, and our communities. Rent Responsibly helps short-term rental groups and their cities create the balance that actually works for a sustainable future for all. Taking advantage of the free time at hand, David Krauss and myself sat down to discuss what it really takes to create a sustainable...

March 24th, 2020 I was able to sit down with David Grossman, President of Renue Systems, to not only talk about what Renue Systems does in the hospitality industry but also regarding COVID19 and the next steps regarding cleaning procedures for hotels and how he and I see the industry shifting during and after this COVID19 pandemic.  "At Renue Systems, we can help you give them the cleanliness they...

As the Vacation Rental Mastermind Series wraps up, I was in Florida on a part vacation and part work trip prior to the Coronavirus and met with Erica Mueller, CEO & Founder of Vrolio. Vrolio offers a full suite of tools, investment information, and data analytics on short-term rental properties. Their goal is to offer short-term rental investors a single place to buy and sell investment properties...

As a Certified Hospitality Revenue Manager (strategist is my preferred term), I was able to sit with Scott, the CEO & Founder of AirDNA, and geek out over his vacation rental data & analytic platform and the workings of its creation while discussing the fundamentals of revenue strategy and how his platform helps properties understand their markets and how to grow and increase their revenue. To lea...

Episode #8 of the Vacation Rental Mastermind Series: Jeremy Gall founded FlipKey.com in 2006, and grew it into one of the world’s largest vacation rental listing and review sites before TripAdvisor’s acquisition in 2013. In working with thousands of vacation rental property managers, Jeremy saw a shift starting to take place - guests were expecting higher-quality properties and more concierge serv...

Jasper Ribbers, author of Get Paid For Your Pad and Podcast Host as well as one of the creators of STR Legends, sits down with me on Episode 7 of the Vacation Rental Mastermind Series to discuss the ways to level up your STR business and the journey of how he got to where he is today. If you haven't already listened to his podcast or seen his blog, you need to! Such a good amount of tools and reso...

We've all heard the stories of a party gone wrong. There are so many "what ifs" that go through our head on how it could've been prevented. Well there is a solution for all Short Term Rental hosts and managers and that solution is NoiseAware. The only 100% privacy safe noise monitoring solution.  I got to go and spend some time with the NoiseAware team in Texas at their headquarters and sat down w...

With the amazing growth in travel, Chris Maughan the CEO of I-PRAC, had experienced a heartbreaking experience with some travelers that were scammed out of thousands of dollars while going on a family vacation and when he saw this, Chris knew he had to do something. As an expert in the short term rental industry and being the hospitality provider  that he is, he knew it wouldn't get better by just...

Creating processes and tools to better benefit your guests and team is incredibly challenging sometimes. In this episode I sit down with Michael Robinson who is co-founder of StayShare! Stay Share’s unified platform increases revenue by empowering group bookings, split payments, insurance services and full integrations that improve the guest experience. They lower your risk and liability through t...

Episode 3 of the Vacation Rental Mastermind Series: Ingrid from TravelNest and I sit and discuss why its key to diversify your property on different channels and its importance when trying to reach different markets and guests! This is a very useful and important practice for anyone with one or more properties! We also get to see an inside look on what it takes for a company like TravelNest when i...

Episode 2 of the Vacation Rental Mastermind Series is a very fun and exciting one as we (Meg from TravelNest & Myself) sat down and created our ways that you can make your STVR listing work in your favor to increase your bookings! This episode was created and designed for anyone who is really new or is looking to enhance their current listing! There is so much to cover but I think the TravelNest t...

Matt Landau is the host of Unlocked Podcast and the creator of VRMB (Vacation Rental Marketing Blog)! I consider him the worlds leading expert of vacation rentals! He and I sat down and discussed the "101 of hosting" and what it takes in this exciting journey and rise of the vacation rental sector of hospitality! This is a 10 episode/week series with the Masterminds involved in Vacation Rentals an...

Are you into Vacation Rentals? Are you into hospitality? Well, you're not going to want to miss this epic 10 episode series on Slick Talk! I have sat down and talked with some of the biggest players in the Vacation Rental side of hospitality and we discussed anything and everything. From hosting and maximizing your property, management companies, tech, and fraud prevention for you and your guests,...

Bringing modern room service convenience to your guests is a snap with TrayAway. Once a guest has completed their meal, they simply click a TrayAway device to notify hotel staff their tray is ready for retrieval. Delivery, meal completion, and do not disturb times are recorded, providing hotel staff all tray locations and activity times for stress free management. Dirty trays and trolleys clutteri...