Simply Hospitality

Hello From The Other Side Of The Pass! Ruth and Lucy discuss the struggles and strategies navigating short term staff recruitment. You are not alone! Listen for top tips on how to retain staff and where to find them.

Hello From The Other Side Of The Pass! From floods, to dodgy oysters, Ruth and Lucy discuss some contingency plans that can help you to be ready for when the worst happens. Panic not! Keep Calm and Carry On 💪🏼

Hello From The Other Side Of The Pass! Our Host Ruth has done a 'thing', and that is a whistle stop tour of HACCP (Hazard-Analysis-Critical-Control-Points) so that next time Jeremy Clarkson does a 'thing' he knows what he needs to do to keep Cheerful Charlie happy.

Hello From The Other Side Of The Pass! Campylobacter the biggest cause of Food Bourne illness in the Uk. Take a listen to learn where it comes form and how to prevent becoming ill or making your customers ill. Also, very useful for home cooking – the same rules apply.   

Hello From The Other Side Of The Pass! Had somebody leave unexpectedly? Always be one step ahead with a solid succession plan in place. Listen to this weeks episode to get the lowdown on why it’s so vital and how to get one in place 💪🏼

Hello From The Other Side Of The Pass! Ian Skinner from Diverse Cleaning South joins the pod today, to talk about why it is so important to get those deep deep DEEP cleaning jobs booked in. We also cover staff training; why knowledge is power and giving our teams ownership. In addition to his specialist cleaning business, Ian has a passion for coaching and mentoring, and he’s a joy to listen to! E...

Hello From The Other Side Of The Pass! Empower your team to mitigate the impact of the minimum wage increase in FIVE EASY STEPS. Listen to Lucy’s conversation with performance consultant Karen Turton, of Purple Story as they talk cracking the sales code. Need to take action now? This is the episode for you.

Hello From The Other Side Of The Pass! Today Lucy and Ruth are joined by Oliver Madge from Pestwise. With years of experience, Oliver and our hosts discuss the legislative aspects and best practices of pest-control.

Hello From The Other Side Of The Pass! Lucy and Ruth chat to Terence about moving from the world of hospitality into a career in digital marketing. Terence tells us the tricks of the trade – teaching us what content will hook our customers in. Your Tik Tok can take you to the Tip Top if you play your cards right! Happy listening.

Hello From The Other Side Of The Pass! A few years back pink burgers had a high profile in the hospitality world – what was the outcome? This bitesize podcast explains why pink burgers are unsafe and provides a brief summary of the FSA guidance of how pink burger can be made safely if the process has be validated

Hello From The Other Side Of The Pass! This week's bitesized episode addresses the issue of Conflict Resolution. Lucy and Ruth role play a number of scenarios you may have come across in your own teams. Happy Listening!

Hello From The Other Side Of The Pass! Another Bacteria Bitesize and another spore former – What did the chef and manager do to end up in jail?  Foodborne Pathogens (a bacteria that causes disease) can kill. But this is so easily preventable and very rare – take a listen to ensure you never end up in this situation.

Hello From The Other Side Of The Pass! Lucy and Ruth attend a Trade Expo! As a Trade member of Hampshire Fare, Simply Safer was invited along to Hampshire Fare’s first Trade Expo. So, we decided to take along our Podcast kit and invite other trade members and guests to drop by to say a few words. Natasha also joins us in the studio to discuss Hampshire Fare role in the importance of buying local.

Hello From The Other Side Of The Pass! This week we're joined by Management Coach Margaret Faulkner, who discusses how to communicate with your managers and chefs to achieve the results we need. It’s a great episode - enjoy!

 Hello From The Other Side Of The Pass! Ruth and Lucy are joined by Emma, Managing Associate in the Corporate and Commercial Team as Wansborough LLP. Ever wondered what the difference is between a “worker” and an “employee”? Interested in how to look after employees under 18? Emma brings a real depth of knowledge and talks through what to do if you’re in a contract conundrum. **Emma is offering al...

Hello From The Other Side Of The Pass! In this bitesize episode, we skim the surface of the recruitment struggles in the industry and mull over what can be done to attract and retain staff despite the odds being stacked against us. Watch this space for more spin off episodes, we could chat about this for days…!

Hello From The Other Side Of The Pass! This week we are bringing you another bitesized episode, our host Ruth will be explain how the bacteria associated with rice, Bacillus cereus can produce a toxin that can cause illness and how to mitigate the risks.

Hello From The Other Side Of The Pass! This week plan your way to menu profitability and success! Lucy and Ruth talk about the importance of balancing a diverse menu with a all thought through work flow. Not forgetting the cost considerations to ensure optimum profitability.

Hello From The Other Side Of The Pass! Today Lucy and Ruth are joined by special guest Tara Knight from Southsea Coffee Co. and Southsea Local. Tara joins Lucy and Ruth for a chat about the challenges of running a cafe and a retail outlet simultaneously. Listen to the end to learn Tara's "why"

Hello From The Other Side Of The Pass! This week you can listen to Lucy's step by step guide of how to give a successful one to one and set your team up for greatness!

Hello From The Other Side Of The Pass! Today, Lucy and Ruth discuss meeting your people where they are! Different learning styles require different communication styles. Listen for top tips on how to train your team effectively.

Hello From The Other Side Of The Pass! This is the first in our bitesize podcasts. Ten minutes of info you may find useful. This episode provides a summary of Listeria Monocytogenes; the biggest cause of food borne illness in Europe. You will discover why and who may need to worry about this potential killer and what you need to do to avoid being involved in an outbreak. Honestly its only fifteen...

Hello From The Other Side Of The Pass! This Episode Lucy and Ruth will be discussing the various Roles and Responsibilities of everyone involved in running a food business

Happy New Year From The Other Side Of The Pass!! In this episode Lucy and Ruth dive into what to do when you get the dreaded customer complaint. It happens to everyone so here are a few pointers to help steady the ship when people complain.

Special Guest Julie Barrett, joins us in this episode, recent past President of The Chartered Institute of Environmental Health, to talk about what makes an EHO tick. Ruth, Lucy and Julie discuss why EHOs have such drive and passion for what they do, and propose taking a different perspective on their role. What do you think? Does your EHO have a heart?