Jeffrey Mason

SimpleBiz360™ Podcast

Business EN ↓ 442 episodes

The SimpleBiz360™ Podcast focuses on inspiring continuous improvement. Our content features "One Minute One Question" shorts, interviews, and monologues designed to ignite contemplation, and action. 

Author

Jeffrey Mason

Category

Business

Podcast website

simplebiz360.com

Latest episode

Jul 10, 2026

Where to listen?

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Episodes

Episode #66: TRANSFERABLE SKILLS 21.01.2021

Pay it forward for your and your career. Many business situations contain valuable takeaways that can assist you with improving your professional assets. Eyes on the road and keep the shiny side up!  Support the show

Episode #65: The INCLUSION Challenge! 14.01.2021

Silly question, right? Then why do some of us make consumers feel like they are an intrusion? Just think what could happen if we treat them like they are part of our business family. Join us as we kick off our 2021 challenge by asking questions and finding answers that lead to better customer INCLUSION! Support the show

Episode #64: FAST-FIVE NEW YEAR REZZIES! 07.01.2021

Dive into five, overlooked and underappreciated improvement tweaks! Happy New Year!  Support the show

Episode #63: THE DAVID GAULE INTERVIEW 31.12.2020

Nutrition, supplements, wellness, organic foods, non-GMO products, business ownership and customer satisfaction are covered in this informative and engaging interview. For 18 years Dave has lived out his passion to help and serve others at O’Fallon Nutrition in St. Charles County, Missouri. Say goodbye to 2020 and start 2021 with a combination of personal care and biz tips!  Support the show

Episode #62: HOW TO MAKE CUSTOMERS FEEL WELCOME 24.12.2020

Are we putting out the “Welcome Mat” for our potential and repeat customers? Are we sending messages of inclusion, or are we broadcasting intrusion, confusion and illusion? We want to ask the right questions that promote changes which will result in better business deliverables. Merry Christmas! Support the show

Episode #61: MY TESTIMONY • DRUNKENNESS, DRUGS & DISCOVERY 17.12.2020

2020 has served up heavy doses of fear, anxiety, loneliness, depression, drug addiction, alcohol dependency, suicide and child abuse. Healing, restoration, peace, contentment, completeness and forgiveness are all very close by. We invite you to join us as we unwrap the true Christmas gift that is waiting and available to anyone! Support the show

Episode #60: THE DAVID & DAWN GIOMBETTI INTERVIEW 10.12.2020

Jump aboard with Dawn and David Giombetti as they recall setting the sails on their entrepreneurial voyage. Their story has inspired me since the late 1980’s. Enjoy their passion for business and desire to serve customers well!  Come sail away for the next 80 minutes. Support the show

Episode #59: THE JAMIE YORK INTERVIEW 03.12.2020

Engaging, driven, creative and relatable, this rising star has a lot to offer entrepreneurs and business professionals. We hope you enjoy this as much as we did! Cheers! Support the show

GIVING TUESDAY 01.12.2020

O. U. R. specializes in the coordinated rescue and planned recovery for children who are victims of human trafficking and sex slavery. We encourage you to visit their website (ourrescue.org) and consider supporting this organization with your donation of money, time or both.  Support the show

Episode #58: CRYPTIC COMMUNICATION! 26.11.2020

This show identifies and examines the popular path of short, abbreviated, sketchy and confusing communication. Is this rapid style of customer service helping or hurting business relationships? Join us as we put a spotlight on this business shift.  Support the show

Episode #57: THE JIMMY CLARE INTERVIEW 19.11.2020

Committed to elevating the quality of life within the spectrum, Jimmy is focused on sharing encouraging advice about exercise, nutrition and a healthy lifestyle. This is an educational episode tailor made for sharing with family, friends, classmates and neighbors that are touched by autism. Support the show

Episode #56: SMALL BUSINESS MONTHLY MAGAZINE INTERVIEWS SIMPLEBIZ360 12.11.2020

The short discussion with Ron Ameln and Jeffrey Mason ends with the TOP FIVE suggestions for increasing repeat and referral business.  Support the show

Episode #55: THE ALEX DIETRICH INTERVIEW 05.11.2020

Gaming, digital marketing, podcasting, operational duties and hard work are molding a fast and successful career for this young COO. With the wind at has back and a huge future ahead, Alex chats about business and life! Support the show

Episode #54: HOW TO BE A BUSINESS PREPPER! 29.10.2020

Does “winging it” or “shooting from the hip” describe you? We realize that many business operators wear these badges.  Take a quick trip with us as we stimulate your thoughts on being better prepared. This show is light and fun. Scouts honor!   Support the show

Episode #53: HOW TO INCREASE CUSTOMER SERVICE EFFECTIVENESS! 22.10.2020

Exhausted with all the inquiries and order issues? We know the drill and understand that your time is money. We also realize that happy customers lead to better repeat and referral rates. So…let’s combine spending less of your time with increasing consumer satisfaction. Let’s get you “One-Twenty Certified” in eleven minutes. Support the show

Episode #52: HOW TO UNDERSTAND CUSTOMERS! 15.10.2020

Do you ever feel like customers give your company a bad rap for no reason? We nod in agreement as this broadcast examines “Speaking to The Mind’s Eye” to create better win-win transactions! In today’s marketplace, perceptions often solidify themselves as reality. Sadly, this process can overshadow fact which complicates customer satisfaction and business growth. Join us for a few minutes as we flu...

Episode #51: HOW TO GROW YOUR BUSINESS! 08.10.2020

SimpleBiz360™ is focused on enhancing customer satisfaction that delivers business growth. We share proven and simple suggestions that are woven together with common sense. This episode quickly unpacks our mission. Weekly shows are 10-12 minutes. It would be a sincere honor to have you join us each week. Support the show

Episode #50: HOW TO SAY THANK YOU! 01.10.2020

There is no right way. Just remember to say it. Business operators move fast and often overlook expressions of gratitude. The power of a sincere “Thank You” puts a smile of both the giver and receiver. We take this time to show our genuine appreciation for all the fine professionals who have contributed to our podcast. Enjoy this quick collection of some highlights from Season #1. Thank you for sp...

Episode #49: WHY? 24.09.2020

Whenever a business transaction is altered by unexpected change, there is usually an underlying reason. “Why” is the natural customer response. In this episode we discuss the need to feed customer curiosity. Support the show

Episode #48: SUN. DIRT. WATER. 17.09.2020

What are the essential ingredients for companies to grow and thrive? We look at satisfied customers to answer that question. We focus on our “BIG 3” list that delivers the same business results that sun, dirt and water provide for plant life. Support the show

Episode #47: THE HIGH COST OF PUSH-PULL 10.09.2020

Let’s spend ten minutes examining business interactions from the customer perspective. This show is a small and inexpensive insurance policy that protects your investment of time, money and effort. Support the show

Episode #46: STAND IN THE GAP FOR THE VOICELESS 03.09.2020

Spend six minutes with me to hear about the helpless. We can all become agents of change and stand on the gap for those who need hope, rescue and freedom. Support the show

Episode #45: HEY! 27.08.2020

We all have names. Let’s relearn how to say them! If you want to knock out some of your competition, and get more customers to begin liking you, then let’s retire the laziest greeting in our vocabulary. Hey…I’m also guilty of this. Let’s dive into this together! Support the show

Episode #44: CARRYING SYSTEMS 20.08.2020

We combine the notions of deep “THINKING” and “PROCEDURES” to create business tools that make customers happy and bank accounts healthy.  Support the show

Episode #43: “SHRIMP ON THE BARBIE” WITH GORDON MANZIONE 13.08.2020

High School classmates reunite for an entertaining show beaming from Campbelltown in New South Wales. Grab your favorite beverage, kick your feet up and enjoy this long-distance conversation with the “G-MAN.” Support the show

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