Kate Gaffney

Service From Hell

Comedy EN ↓ 204 episodes

Work in customer service? Feel annoyed? Let‘s vent, together.

Author

Kate Gaffney

Category

Comedy

Podcast website

servicefromhell.podbean.com

Latest episode

Feb 10, 2025

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Episodes

16 ~ Nothing Happens to Leigh Lamson-Quay Pt. 2 17.08.2020

Back for part 2 this week! We get more into the trenches of customer service with Leigh Lamson-Quay (@leigh.l.q). Her stories only get weirder and more intense. Reach out to us! @servicefromhell on socials.

15 ~ Nothing Happens to Leigh-Lamson Quay Pt. 1 10.08.2020

Friend of the quarantine bonus run of this podcast Leigh Lamson-Quay (@leigh.l.q) joins us to discuss DEEP inside baseball at The Comedy Store and why she became a pastry chef after hanging with degenerate comics. We talk for SO long, part 1 (this episode) is just the Apps. Part 2 will air next week. Email us here at servicefromhellpodcast at gmail dot com with questions and stories of your own!

14 ~ Dwayne Colbert Thinks You Should Stick It Out 03.08.2020

Director, Actor, and Emmy® Winner Dwayne Colbert joins us this week to tell us about how he went from stocking ice cream trucks at 8 years old, to Googling the word "improv" (after swearing he was just a writer), to winning his first Emmy® a couple of weeks ago. Find Dwayne on all of the socials  @justlikestephen and @dcolbert1

13 ~ Sarah Mello Came To LA To Fix Your Teeth 27.07.2020

Joining us via FaceTime this week (as we are still in Corona Times) is producer, manager and booker Sarah Mello. Sarah runs her own comedy company called, "Mello Comedic" and is dominating the LA Comedy Scene. While COVID-19 has demolished her industry (for the time being) she is making the best of it and sharing her most insane customer service stories with us. Follow her on the socials - @sarahj...

12 ~ Earl Skakel Is In It For The Gifts 20.07.2020

This week, Comic and Voice Actor Earl Skakel joins us for a candid conversation about being paid to clean feces out of a hot tub and why quitting comedy now won't matter because not enough people know he's doing it. Find Earl on the socials @earlskakel to see when he might perform live in the future.    *Programming note - This episode was recorded pre-COVID19 in December of 2019*

11 ~ Michelle Garris Wants You To Be Like Steve Carell 13.07.2020

This week, producer, coordinator, and manager Michelle Garris teaches us how to not be door mats and how to get what is ours. Lots of spiritual gems in this one from her history with customer service jobs. Our fave was, "the good days were when people just weren't awful to you." But don't worry - she also spills some celebrity tea... Have stories of your own? We'd love to hear them! Email us here...

10 ~ Laura Hilker Will Clean Out The Refrigerator 06.07.2020

This week, Indiana-bred Angeleno and co-founder of 212 Creative Network, Laura Hilker, tells us about her early days cleaning off iceberg lettuce and getting bologna stuck under her fingernails. She would also like Applebees to know that they lost a good one when she walked out the door.  Live in the Midwest? Wish you could have more opportunities? Learn more about her amazing company here -  http...

BONUS EP. 10 ~ Corona From Australia with Bella Heathcote 29.06.2020

This week, we've added another bonus episode to the mix because a good friend of the podcast, @BellaHeathcote, is quarantining in Australia as the world of film and television remains tightly locked. Originally recorded on June 7th, 2020, Bella discusses her gratitude for this time and our collective grief around not being able to physically interact with people. She gives us her time for a full e...

9 ~ Eric Michael Krop Got Kicked Off Of A Boat 22.06.2020

**This episode was taped pre-COVID 19 and is weirdly still apropos to now. ** Happy Pride Month, everybody! This week, Broadway star, singer, and actor Eric Michael Krop (@ericmkrop) joins us to discuss how he has been fired from almost all of his 16 jobs. Eric wins the award for "Most Epic Exit From Any Job" on this podcast. He is now a highly successful singer and songwriter and we are super ble...

8 ~ Dr. Nicholas J Mayer Is A Doctor Because Of TV 15.06.2020

**This is a FaceTime interview with sound issues all over the place, so please be patient. An in person with him was impossible due to COVID-19** Hailing from St. Louis, MO, Nephrologist Dr. Nicholas J Mayer is discussing everything from tipping for saving lives, to how little mental health training they get in med school. Oh - and we DO discuss COVID-19, as he is working on the front lines of tha...

7 ~ Jaya Subramanian Will Not Smile For You 08.06.2020

*Originally recorded in December of 2019* This week, actor and writer Jaya Subramanian joins us for a VERY graphic discussion about poop and blood all while she worked at her favorite customer service job - a bookstore. Originally from the GREAT city of Chicago, IL, Jaya has been working her way out of customer service since she got into it and IS one of the lucky few that got out. Have stories of...

BONUS EP. 9 ~ Corona - Let's Wrap This S$#t Up Pt. 2 25.05.2020

Oh wow this week is tons of screaming, lots of incoherent tangents and more screaming. We're already sorry, but hey - this is how quarantine is - filled with screams.  This is our final group episode in LA and @punkiejohnson, @leigh.l.q and @ifuxwitbianca are back with a vengeance. Thank you all SO much for listening. We will eventually get back to normal. Please excuse all of the screams - there...

BONUS EP. 9 ~ Corona - Let's Wrap This S$#t Up Pt. 1 18.05.2020

As Kate's time in LA winds down (for the time being) and The Comedy Store is not looking to open any time soon, we got the entire band back together for one last in-person Quarantine Chronicles episode (part 1 of 2). @leigh.l.q, @punkiejohnson and @ifuxwithbianca are in person and via FaceTime, we snag @earlskakel and @chandlerbarbee to chat us up about their jobs being effected, too.  We discuss...

BONUS EP. 8 ~ Corona With Cats (We're Bored) 11.05.2020

Punkie's not dead! And everyone is loud, annoying, dropping things, and BORED! This week is weird and that's just how quarantine is - sometimes, it's weird. @punkiejohnson and @leigh.l.q join us to discuss how we are boring and this experience is also boring, but we are not mooches for not wanting to go back to work just yet. @ifuxwitbianca comes in at the end to cause even more chaos and make edi...

BONUS EP. 7 ~ Corona & Why We Don't Wanna Work 04.05.2020

Quarantine guests @leigh.l.q and @ifuxwithbianca come back and discuss WAY inside baseball information from working at The Comedy Store and how 2 out of the 3 of us don't want to go back to work because this no work life is pretty dope.  Thank you for listening all of these weeks in quarantine. Things are a little different for us but you guys listening keeps us going! Have stories of your own? Em...

BONUS EP. 6 ~ Corona With Panic and Messy Neighbors 27.04.2020

 ~ Quarantine Sound Quality - Punkie joins us via FaceTime and it sounds like it. ~ This week, @punkiejohnson and @leigh.l.q join us yet again to discuss the intensity with which anxiety and depression are lurking. We get into how much we are looking forward to freedom and how the mental illness of others is piling onto our already teetering collective anxieties.  This episode is raw and honest ab...

BONUS EP. 5 ~ Corona and Cuomo's Nips 20.04.2020

**Quarantine Quality Warning - Sound issues abound. We did our best to edit them out - please be patient** ////Punkie Johnson, Leigh Lamson-Quay and, (introducing) Bianca Sia sit down to discuss their individual feelings on coworkers and Corona Conspiracy Theories, roommates vs. living alone, and NY Governor Andrew Cuomo's nipple rings. //// Thank you all SO much for sharing this podcast with your...

BONUS EP. 4 ~ Corona's Hidden Blessings 13.04.2020

**Please excuse our Quarantine Quality - LOTS of sound issues this week with Punkie on Facetime and an overly sensitive mic.** Punkie Johnson and Leigh Lamson-Quay are back for our 4th Bonus Corona Episode discussing how close to the edge of insanity we all are as nearby LA restaurants begin to permanently close, but also the hidden blessings we've found in the Quarantine Hustle.  Find them on the...

BONUS EP. 3 ~ Comedy and Corona 06.04.2020

*This week's episode includes a quarantined guest, Punkie Johnson. The sound quality reflects her being on the podcast via Zoom, so please forgive us.* This week, returning Corona Ride-Or-Dies Punkie Johnson and Leigh Lamson-Quay join us to discuss how week 3 of isolation is going for us both without work and in quarantine. We also discuss how to be creative during this time, prioritizing mental h...

BONUS EP. 2 ~ How Corona Is Like Katrina 30.03.2020

Your favorite guests are back - Comic Punkie Johnson and Pasty Chef Leigh Lamson-Quay join us to discuss how week 2 of Quarantine is really taking its toll. And, Punkie is from New Orleans and lived through the trauma that was Hurricane Katrina in 2005. We discuss how that trauma is similar to Corona 2020, but don't worry - we laugh a lot.  Have your own stories? Email us at servicefromhellpodcast...

BONUS EP. 1 ~ Customer Service Amid Corona 23.03.2020

BONUS EPISODE - Pastry Chef Leigh Lamson-Quay joins us this week to discuss how our lives upended (and our jobs just ended) during the classified pandemic known as COVID-19. We talk about its effect on our jobs, housing, city and lives while also trying to bat away fruit flies. /// This episode is dedicated to the BRAVE AS F men and women working in hospitals, grocery stores, pharmacies, Targets,...

6 ~ Erin Lampart Quit Smoking For This 16.03.2020

Actor and Comic Erin Lampart joins us this week to discuss picking up rat shit and the joys of throwing rich young boys out of her bar. From Lancaster, PA, Erin has worked the MOST customer service jobs of any guest on our program thus far, so you can guess she has a few things to say.  ///// *Updated note - for the shows she mentions she will be on in the future in LA, they are all currently canc...

5 ~ Chandler Barbee Is A White Trash Shark 02.03.2020

This week we are talking to actor, producer, writer, and improviser Chandler Barbee. Hailing from Hartselle, AL, Chandler discusses why sharks are her spirit animal, and why she isn't scared of your Yelp review if you're disrespecting her Mama or making her wrap your bath bombs at Christmastime. ////// Get in touch with us directly by emailing servicefromhellpodcast@gmail.com  and tell us your own...

4 ~ Dani King Does NOT Want Your Quarters 17.02.2020

Musician Dani King joins us this week to share how she went from serving beer in Nashville to serving melodies in L.A. Starting out with Horse Camp and ending with an Irish Pub by the beach, Dani is one of the lucky few on her way out of the Service Industry and on the way in to your ears. . . Email us with your stories about your own best/worst customer experiences and our team will contact you i...

3 ~ Punkie Johnson Thinks I'm A Stupid Bitch 03.02.2020

Comedian, Actor, and Writer Punkie Johnson joins us this week to discuss her WILD journey from New Orleans to LA. Starting as a truck driver, making a pause at Foot Action, and then ending up bartending her way into a career people only dream of, Punkie did it all with the help of Customer Service. **Catch Punkie on "Bill Burr Presents: The Ringers" on Comedy Central on Feb 14th.** Trailer here: ...

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