Service Entrance People

This week, Boomer and Pixie delve into the ends people in restaurants go to to make, hoard, save, and secure money. From the hardworking, greedy, unsung but also over-heralded servers to the owners, nobody's safe from the scheming. We talk about how you can mess up a two-person section rotation, why its so important (for the guest as well as the server) to know how to math when adding a tip. Pixie...

Celebrating our 10th episode, Boomer and Pixie (and a good deal of champagne - the Shifty Of The Week) go over the phenomena of people who have disposable income and since they like eating out at restaurants a lot, think they can own and run one. Desperate to make money, or at least break even, they start to try wild ideas to draw people in, like All You Can Eat buffets or promotions, bringing in...

This week Boomer and Pixie delve into the dirty aspects of tipping and having workplace ...relations. We discuss The Red Scare, and why F&B workers can be the WORST tipping guests. Why you should never tell your server to "smile more", or pay with a bag of nickels. We will share more listener stories - this week tales of nude septuagenarians, and bucket list sex with a server. Listen, like, subscr...

This week, it's a Very Pixie Episode as we delve into the mind of the Chef, and explore the good and the bad of the Chef Ego. We talk about chef's with L.D.E., generous chef's, and what happens when there is nobody in the kitchen. Also, we try to answer the age old question of why, if we work around and with food, do restaurant staff go home hungry, what it means to rage quit a kitchen, and who's...

This is the episode where we talk about poop. ...But really, we discuss why it is that in this industry we are asked to jump in and deal with bathroom-related messes, including overflowing bowls (and why Boomer HATES tankless urinals!), people getting their bodily fluids over parts of the restaurant they definitely should NOT be, Boomer having to accessorize his manager clothing with a pair of "sp...

In this episode Boomer and Pixie talk about the tensions between FOH and BOH, the strain of mods upon mods upon mods, how "The Industry" isn't that far from "The Lifestyle" and we share our first listener write in story! Make sure you listen, like, subscribe and SHARE! Contact the show: serviceentrancepeople@gmail.com. And help support the show: https://anchor.fm/ben-schuman1. U ovoj epizodi Boome...

Ben (Boomer) Schuman and Pixie Montero welcome everyone to the crazy world of restaurants, and working in Food and Bev/Hospitality.  What are we doing here.. Really? Ben (Boomer) and Pixie introduce themselves and us to the world of "Restauranting" and what each job in the restaurant DOES. We also answer questions like: you mean the server doesn't keep ALL their tips? Should guests keep their shoe...

Brief introduction to our hosts Ben (Boomer) and Pixie and what the hell it is we are doing on this podcast about the wild world of Restaurants, Food and Bev, and the Service Industry! Please check out our amazing sponsors!  Dragon Roast Coffee. Use code SERVICEENTRANCEPEOPLE for 15% off your orders! Dragon Roast Coffee   Snibbs non-slip shoes.  https://snwbl.io/snibbs/SERVICEENTRANCEPEOPLE  patre...