Ben Schuman, Pixie, Boomer, Pixie Montero, Rabbi of Rock

Service Entrance People

Business EN ↓ 133 episodes

Have you ever worked in the service industry? Working somewhere that you say at least once per day "they don't pay me enough for this!"? A job you have to park way far away and come through a special door - the service entrance? This podcast is for you and by you (us)! The underpaid, under appreciated, gritty workers dealing with the Karen's, Florida Men and Von Uppities on a daily basis. This podcast will regale with tales of the shocking the strange the scary and the HILARIOUS! And just maybe, we can open some eyes into the why's of why we do what we do. If you're just al little curious come...

Author

Ben Schuman, Pixie, Boomer, Pixie Montero, Rabbi of Rock

Category

Business

Latest episode

Jun 16, 2026

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Episodes

Episode 62 - ...And We're Back (to what we do best) 13.12.2023

This week, Boomer and Pixie go back to the basics and read a bunch of listener stories! We discuss “explaining” Thanksgiving (and other American holidays), the power of sharing stories on Next Door, why you should NEVER mess with the last fry of a child and, the terror that is working on Black Friday! Listen, like, subscribe, share, rate and review the show! Give us 5 stars and a review on whateve...

Episode 61 - Can't Get in Trouble for This One... 06.12.2023

This week, Boomer and Pixie get all kinds of true crime on you and talk about the murder of Chef Dan Brophy. The story has it all – murder, food, mini vans, steamy self-published housewife books, ghost guns, REAL guns, AND MORE! Plus, none of this stuff happened to us so we can’t get in trouble! Listen, like, subscribe, share, rate and review the show! Give us 5 stars and a review on whatever plat...

Episode 60 - I'm Not Bad at My Job, I Just Host A Podcast 03.12.2023

This week, Boomer and Pixie drop a MAJOR surprise!! ALL of the tea gets spilled and we talk about how powerful words are and what can happen when you….podcast. Listen, like, subscribe, share, rate and review the show! Give us 5 stars and a review on whatever platform you are listening on. Plus, you can be a part of the show! Send us your industry war stories: serviceentrancepeople@gmail.com or cal...

A (nother) Brief Announcement 29.11.2023

Hey guys! Unfortunately, Pixie is sick and we are going to have to postpone this week's show. We will do our best to post 2 shows over the next week to make up for the inconvenience. Thank you for supporting us and throw some good vibes Pixie's was for a speedy recovery.    ¡Hola, chicos! Desafortunadamente, Pixie está enferma y tendremos que posponer el show de esta semana. Haremos todo lo posibl...

Episode 59 - Epically Bad Thanksgiving Reviews 22.11.2023

This week, Boomer and Pixie help celebrate Thanksgiving by reviewing some of the places NOT to take your families if you’re thinking about not cooking for the holiday! There’s an odd amount of chain restaurants that open their doors on Thanksgiving (because money good and employees having time with families bad). We share with you a few of those restaurants that you should stay away from at all co...

Episode 57 - Questions, Consequences, and Beyond 08.11.2023

This week, Boomer and Pixie talk about tipping. Why would you stiff a server on a tip? What do people outside of the United States do about tipping? And, most importantly we ask the question what do YOU tip for – the service or the food? (PLEASE email us at ⁠serviceentrancepeople@gmail.com ⁠ and let us know!) Plus, what country is the “Karen Capital” of the world?   Listen, like, subscribe, share,...

Episode 56 - Do's, Don'ts, and Doozies 01.11.2023

This week, Boomer and Pixie are back!! For Halloween we go into some of the do’s and don’ts of the restaurant world. Plus, crazed in-law murder plots(!), drugs(!), and trying to understand exactly who does what in a restaurant. Listen, like, subscribe, share, rate and review the show! Give us 5 stars and a review on whatever platform you are listening on. ¡Esta semana, Boomer y Pixie están de vuel...

A Brief Announcement 25.10.2023

Due to an emergency, there will be no episode this week (10.25.23). PLEASE though, if you have the ability, help a pet in need. Donate some money, food, or your time to your local animal shelter and if you are looking to get a new pet ADOPT one! Save a life! Thanks and we will talk to you next week for a brand new episode!   Debido a una emergencia, no habrá episodio esta semana (25.10.23). POR FA...

Episode 55 - I Hope This Registers With You 18.10.2023

This week, Boomer and Pixie talk cash register and checkout follies, including why you should not get mad at the teenager running the register, or your debit card. Plus, we delve into the lengths one goes through for a free beer, and what it’s like to watch a table expand its number of guests exponentially. Plus living a scene from I’m Gonna Git You Sucka, but in real life. Esta semana, Boomer y P...

Episode 54 - Boomer Doesn't Know (How to Title This Episode) 11.10.2023

This week, Boomer and Pixie share some of the leftover stories from the past couple of episodes, including guests who are offended by the band playing while they dine, to another couple who refused to order until the band played louder! Plus, we find out what state has the most per-capita millionaires, what the term “making it hail” means, listeners who scared co-workers jumping out of freezers, a...

Episode 53 - Smells Like A Brewery, Looks Like A Tramp (Bad Bartender Stories) 04.10.2023

This week, Boomer and Pixie turn our sights to the tenders of bar and the crazy things bartenders see and do. From a bartender who pees himself, to one who fights with her boyfriend then drinks on shift and assaults him with bread, and even a bartender who passes out in the beer cooler – while doing inventory! Plus, why you should never write a review (good or bad) drunk, and the perils of going t...

Episode 51 - Fire and Other False Alarms 20.09.2023

This week, Boomer and Pixie talk about what happens when there is a fake fire in the dish hole. Plus, when you hear someone talking to you, to no one, to someone…all at once. Also, 24 hour pizza party people, what happens when sweet tea meets a nun, and lots of love from the Volunteer State!  Esta semana, Boomer y Pixie hablan sobre lo que sucede cuando hay un fuego falso en el agujero del plato....

Episode 50 - I Love You, You're All Terrible! 13.09.2023

This week, Boomer and Pixie are amped up (and champagne’d up) for episode 50! We ask “how did we get here” when it comes to some of the crazier things we have seen and dealt with in the restaurant. Boomer shares how to delicately handle possible race-riots and weapon play, and if we need to enact a “____ DAYS Since Last Accident” signs. Plus, regulars who go from hate to love and man-bites-Donny....

Episode 49 - Hot Restaurant Gossip 06.09.2023

This week, Boomer and Pixie are talking about all the juicy stories that are dished out around the restaurant world. We talk about what happens when kindness is not enough for a guest. Sassy servers bitching with flighty hosts, getting “excited” by gunplay (oh YEAH it’s a thing), taking a sabbatical without trying, and how to get inscribed on the List of Unsavory Guests! Esta semana, Boomer y Pixi...

Episode 48 - From Lipstick to Inseams and Everywhere Inbetween 30.08.2023

This week, Boomer and Pixie are back and find out that there are service entrance-type shenanigans in the tailoring business and dental offices. Plus, lessons in lipstick, grossness in supermarkets, and seeing-impaired drunken accidental swimming and MORE!  Esta semana, Boomer y Pixie regresan y descubren que hay travesuras tipo entrada de servicio en el negocio de sastrería y en los consultorios...

Episode 47 - A Taste of the Bonus Life 23.08.2023

This week, Boomer and Pixie share one of our Patreon bonus episodes with you. Boomer fell ill so we decided to let everyone get a listen to “Jeffery Dahmer: Food Critic.” We hope you enjoy!  Esta semana, Boomer y Pixie comparten contigo uno de nuestros episodios adicionales de Patreon. Boomer se enfermó, así que decidimos dejar que todos escucharan "Jeffery Dahmer: Food Critic". ¡Esperamos que dis...

Episode 46 - ...But I Really Loved That Place 16.08.2023

This week, Boomer and Pixie read over bad reviews of some of our FAVORITE places to eat. We encounter reviews that savage the amount of salt in soup, servers with bad attitudes, and a restaurant that was deemed “not Vietnamese” enough by a disgruntled guest! Plus, suggestions that whole staffs should be fired because of one bad encounter with a server (plus a gnat in water) and the ultimate: “I do...

Episode 45 - It's The Dog Days of Summer and I Give Up 09.08.2023

This week, Boomer and Pixie try to make sense of the heat and the craziness that comes with it. Guests who “didn’t realize” they ate an entire burger that they claim was raw and inedible, folks who eat their whole meals but want it for free, and a woman who needed Boomer to explain how nature works while dining outside. Plus, people wanting restaurants to hold multiple tables for them and their re...

Episode 44 - Talking 'Bout THE The Industry 02.08.2023

This week, Boomer and Pixie discuss some of the craziness of working in “THE” service industries. From Biblical Poop Bread (yeah, it’s a thing!), Boomer summoning a Poop Demon at work (and his “violent” temper), and the vacuum of time and space that happens when guests come to a restaurant. Plus, Mean bartenders (because you KNOW you like that!), family reunion tales, and shady owners plus gropy c...

Episode 43 - Are You Taking...The Pot? 26.07.2023

This week, Boomer and Pixie talk about drinking and drugs in the workplace. Plus, tattoo shop tales, people longing for the (BAD) “good old days” in the kitchen when fists solved everything, and a wild listener story that would make Beastmaster proud – or possibly be ABOUT a beastmaster. Esta semana, Boomer y Pixie hablan sobre el consumo de alcohol y las drogas en el lugar de trabajo. Además, cue...

Episode 42 - Adventures In Hosting (with Karla) 19.07.2023

This week, Boomer and Pixie talked about hosting shenanigans, with those on the frontline of the restaurant. The people who you don’t mess with because they control where your table is and who your server will be! We will hear stories from Host Karla families bringing the absolute WORST out in each other along with pushy hot tourists. Plus, why Boomer + drunk middle-aged White women seems to alway...

Episode 41 - Don't Lump Me In With These Martians! 12.07.2023

This week, Boomer and Pixie discuss the people and co-workers that you never EVER want to be confused for or associated with. We talk about the vaguely racist guy who says he’s not racist, the employee who is the chronic arrestee, customers who fly off the handle at things they (INCORRECTLY) overhear, and the ones who call multiple times, from different numbers, asking the exact same things. Liste...

Episode 40 - America, F**k Yeah! 05.07.2023

This week, a tipsy Boomer and Pixie celebrate America’s birthday with stories that will make you shake your head. We talk about odd tips, bad tippers, unruly guests and other explosive, strange behaviors for this explosive and strange holiday of ours! Plus, we get into GREAT detail the difference between something having parenthesis around it or not. Listen, like, subscribe, share, rate and review...

Episode 39 - Everything Is Fine... (It's NOT Fine) 28.06.2023

This week, a tipsy Boomer and Pixie get into some of the worst jobs people have ever experienced. Morgues, drunken comatose bosses, and foreclosing on retirees oh my! Plus, find out what happens when Pixie REALLY needs to hit a lav, and what new trend has Boomer fuming mad! Listen, like, subscribe, share, rate and review the show! Give us 5 stars and a review on whatever platform you are listening...

Episode 38 - Wish Ya Weren't So Awkward Bud (strange co-workers) 21.06.2023

This week, Boomer and Pixie tell tales of odd co-workers. We let you know why not EVERYONE should be worried about their fallopian tubes, what plumbers really mean when they talk nipples, and strip club VIP's. Plus, pizza parlor boss rage, and even more strip club shenanigans (yeah, we talk about strip clubs twice). Listen, like, subscribe, share, rate and review the show! Give us 5 stars and a re...

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