Service Entrance People

This week, Boomer and Pixie discuss the trials and tribulations of scheduling in the service industries. We hear about Pixie’s arch-nemesis, the “well I need the weekends to party” manager, the manager who ignores or recants employee vacation requests and why there is no crying in a worm factory!  Listen, like, subscribe, share, rate and review the show! Give us 5 stars and a review on whatever pl...

This week, Boomer and Pixie interview the owner/founder of Reaper Apparel Company, Daniel. We talk about the brand, the meaning behind the slogans and designs, and what went into creating it. Plus, we find out if Boomer is dead inside (hint: he is). Listen, like, subscribe, share, rate and review the show! Give us 5 stars and a review on whatever platform you are listening on. Plus, you can be a p...

This week, Boomer and Pixie interview actor Courtney Gains (Children Of The Corn, The ‘Burbs, Can’t Buy Me Love, Sweet Home Alabama, Colors) and do bad reviews of his movies - and perfomances! We get some behind the scenes stories, hilariously bad reviews, and why after almostt 40 years he has the ultimate mic-drop on the critics! Listen, like, subscribe, share, rate and review the show! Give us 5...

This week, Boomer and Pixie explore the big red flags that keep people from eating at restaurants. Be it baby roaches, dirty restrooms, weird menu choices, or rude staff. Plus, we discuss boobs, beards, and beer.  Listen, like, subscribe, share, rate and review the show! Give us 5 stars and a review on whatever platform you are listening on. Plus, you can be a part of the show! Send us your indust...

We had a small issue pop up, so this week's episode, Episode 34, will be out on THURSDAY May 25th at midnight and not Wednesday the 24th. We're super sorry for the delay. Please don't throw rocks at us. We are proud brand ambassadors for Dragon Roast Coffee. Use code SERVICEENTRANCEPEOPLE for 15% off your orders! h ttps://dragonroast.coffee Snibbs non-slip work shoes! Use this link ...

This week, Boomer and Pixie finish our two-parter of bad reviews of places we have worked! Part 2 includes more Punchy Pixie(!), socially awkward servers, questionable restaurant experiences, and super stoned kitchen staff! Plus, The Service Knight, attack of the flies, the human rights violating manager, and Boomer pushes to have his own TED Talk. Listen, like, subscribe, share, rate and review t...

This week, Boomer and Pixie return to one of our favorite episodes: bad reviews of places we have worked! Part 1 this week covers wondering what exactly the criteria for a 3 star review is, the truth of how meat (especially smash burgers) are temped. We talk about cheap managers, why writing notes on reciepts doesn't help, and the lack of fresh seafood even if you're near a body of water...

This week, Boomer and Pixie lament why we can never have the "nice things" at work. How printer tape in the kitchen can be out an entire service before people start to wonder why there haven't been any salads "ordered". Why is it people have to pull a Shredder on paper napkins, coasters, straws and more. Plus, the "promise tippers" who say they're going to h...

This week, Boomer and Pixie explore the phenomena of the rage quit. Just freaking out, having ENOUGH, and bolting righteously out the door. We tell tales of evil marketing men and scary pervert pizza managers. Of uncaring nurses, bosses who can't remember their lies, hot times at the ice cream stand (of the future!), and why you NEVER mess around with our listeners (especially Trace in Ohio!)...

This week, Boomer and Pixie empty out the old cabinet for some stories that we couldn't include on previous episodes - our version of "deep cuts." We tell tales of fires in parking lots and in kitchens, of crazy taco festivals, and book rage at Barnes & Noble. Plus, Pixie the survivalist and a topless chef with a gun pointed at him! Listen, like, subscribe, share, rate and revie...

This week, Boomer and Pixie continue to "celebrate" Customer Appreciation Month (really, it's a thing!), but this week we talk about those crazy guests who make us shake our heads in astonishment with their puzzling behaviors. Like video calling...during dinner in a crowded restaurant! Or, taking duck face selfies in the middle of the aisles or in the doorways of the restaurant - th...

This week, Boomer and Pixie celebrate Customer Appreciation Month (really, it's a thing!) and talk about those guests who make the work days worth it - the loyal regulars! The ones who will take care of you when you are sick, protect clerks from robbers, give your chef carte blanche to make them anything, or just make you smile. Even the odd guests, the ones who get a little crazy or can ask...

This week, Boomer and Pixie go down memory lane and talk about first jobs. The excitement of making a little money for yourself, maybe doing something you think is cool, and striving for some independence. OR... watching crazy managers set things on fire, explaining where light switches are to medical professionals, and showing entire classrooms of children your naughty bits. PLUS, we talk about o...

This week, Boomer and Pixie turn the tables and talk about things from a customer's POV. We delve into topics like: restaurants who have drink menus but can't actually MAKE the drinks on the menu, old folks and their McDonald's coffee, and what happens when a bad day couples with a severe lack of scones. Plus, why you should always be on your toes because you never know who you may...

This week, Boomer and Pixie answer the question: what happens when ALL the crazy stories that you hear happen in the same day? Coming off of the pre-St. Patrick's Day weekend we share about the abject craziness that happened over the course of Saturday and Sunday and what it feels like when every weird and drunk and crazy guest descends on your restaurant. Having survived it all, we recap and...

This week, Boomer and Pixie talk about confusing guests and confused employees. Those moments when you just shake your head and go, "HUH?" We discuss what happens when you have double your money back on chitlins, the perils of dunjunous crab, and BYO crab cutting shears. Plus, guests who refuse to pay for food that they specifically asked for, Boomer and Pixie's crazy band names and...

This week, Boomer and Pixie delve into the insane stories people tell to get out of work; the crazy-but-true call-outs. The mother who calls her daughter out of work because she's "crying", the guy who's job is "getting in the way" of his time with his new girlfriend, and the guy who "has COVID" and is quarantining on a boat...with beers and his buddies. Als...

This week Boomer and Pixie talk about some spectacular manager fails. We hear about managers who are inappropriate, handsy, and lazy. Stories of manager drunkenness and pawning off simple tasks on the staff, and even of having employees unwitting commit (probably) criminal behavior!! All this, plus we hear of the one person on the planet Boomer's mom has ever called the "C" word! Li...

This week, Boomer and Pixie delve into the crazy ways people get fired. We share stories of people being fired without even knowing about it, and of being fired before you even start a job. Also, the downside of day drinking on the beach (with cats!), friends forging resume's, and stupid radio DJ decisions. Plus, INTERNS! And, we get a follow-up email from Nico in New Jersey! Listen, like, su...

This week Boomer and Pixie get all worked up about "THAT guy". You know the one, we've all worked with them: the drunk co-worker, the server who is always late but yet comes to hang out on their off days, the manager who makes the schedule yet can't seem to show up at their scheduled time (that THEY scheduled!). Also, heart-broken and drunk chef-nannigans, the mail order bride...

This week Boomer and Pixie delve into the dirty aspects of tipping and having workplace ...relations. We discuss The Red Scare, and why F&B workers can be the WORST tipping guests. Why you should never tell your server to "smile more", or pay with a bag of nickels. We will share more listener stories - this week tales of nude septuagenarians, and bucket list sex with a server. Listen...

This week, it's a Very Pixie Episode as we delve into the mind of the Chef, and explore the good and the bad of the Chef Ego. We talk about chef's with L.D.E., generous chef's, and what happens when there is nobody in the kitchen. Also, we try to answer the age old question of why, if we work around and with food, do restaurant staff go home hungry, what it means to rage quit a kitc...