Second in Command: The Chief Behind the Chief with Cameron Herold

  Our guest today is Cindy Perks, the COO for Global Mentoring Solutions. Cindy brings over 30 years of operations management experience and oversees the hiring, training and support structure strategy at GMS. Global Mentoring Solutions offers outsourced help desk support to tech teams of various companies across the globe. Their mission is to boost […] Resources: Subscribe, Rate & Review...

Our guest today is George Horvat, the COO of Agero, an industry leader in the digitalization of driver assistance services on a massive scale. George is responsible for end-to-end operations of their closely intertwined network and contact center functions. George brings over 25 years of Fortune 500 experience as a results-driven executive in manufacturing, quality, […] Resources: Subscribe, Rate...

  Our guest today is Ritesh Chaturbedi who is the COO for Systemax, a value-added industrial distributor going to market through its operating subsidiaries primarily under the name Global Industrial, and related brands. He has extensive experience in operations, procurement, customer service, technology and critical growth operations. Ritesh is also sought after by CXOs as […] Resources: Subs...

Sometimes, a good-paying job just does not provide a life that is fulfilling and filled with purpose. Jonathan Saunders is well-familiar with this, having left Wall Street and the world of investment banking in exchange for a company that serves his community. Now, he is the COO for SunCulture, an innovative Africa-based Agritech company that […] Resources: Subscribe, Rate & Review I'd lo...

Our guest today is COO Alliance Member Chris Coombs, COO of Innovator Industrial Services. A company can only last as long as they keep on innovating. For Chris Coombs, Innovator Industrial Services exists because they look at innovation, taking what happens in the industry and figuring out how they can do things differently and better. In this episode, […] Resources: Subscribe, Rat...

Our guest is COO Alliance Member Anthony Crissie, Sales Enablement EVP for LineDrive. What does it take to get your company to grow? Anthony Crissie, LineDrive's Sales Establishment EVP, has the answer. In fact, Anthony has helped the company become an early adopter of systems and platforms geared towards increasing sales growth and effectiveness. In this episode, […] Resources: Subscrib...

Starting a business with your partner may not be the most ideal thing for some. But for Theo Goldin, it has become one of the greatest decisions he has made. Together with his wife, Kara Goldin, they started Hint Inc. a healthy lifestyle brand known for its delicious unsweetened flavored water. He takes us into […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast an...

Running a company is one thing, but what does it look like to run a franchising company? Michael Abramson, Xponential Fitness, LLC's Chief Operating Officer, tells us as he sits down for an interview with Cameron Herold. Here, Michael talks about the franchising he manages, how to onboard franchisees and ensure they are successful, and why branding […] Resources: Subscribe, Rate & Re...

Becoming a Chief Operating Officer entails a lot of shifting and good relationship building, particularly towards working with the CEO. You need to learn how to work hand in hand and take their vision to reality. In today's show, Cameron Herold interviews Douglas Hanna, the Chief Operating Officer of Grafana Labs. Having been in a […] Resources: Subscribe, Rate & Review I'd love you to subscri...

What does it take to stand out in one of the most critical eCommerce channels, Amazon? For many businesses, the Amazon marketplace can be tough to crack, especially if you have no control over your brand. Helping hundreds of brands thrive in this platform, William Fikhman founded Amazzia. In this episode, he sits down with Cameron Herold to […] Resources: Subscribe, Rate & Revie...

Our guest is COO Alliance Member Richard Uruchurtu, VP of Ops at Klientboost. Growth is amazing, but it can be very chaotic, especially for those in leadership positions. The amount of work put into reaching where you are now, also needs to double to continue that growth. Handling the growth curve, KlientBoost’s VP of Operations, Richard Uruchurtu III, […] Resources: Subscribe, Rate...

Managing an online automotive business in the time of pandemic has been a bit challenging, with this industry being the most under-penetrated these days. Nevertheless, auto companies are still managing to survive and deliver. Exploring his experiences as a COO in this field with Cameron Herold is David Meniane of CarParts.com, the fastest-growing retailer of […] Resources: Subscribe, Rate &am...

Running a massive organization with the leanest leadership team possible may sound like a contradiction in terms, but it actually makes sense in a lot of different ways. For one, Dale Kahn, the VP of Operations at Alverno Labs, says it has a lot to do with engaging your teams more in their specific responsibilities […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcas...

A common theme among seconds-in-command is the tricky responsibility of filtering ideas into different silos of what should be done now versus what should be set further down the road. It is no different for Miles Gullingsrud, the Vice President of Operations at WRA Environmental Consultants. As the pandemic demands organizations to basically slow down, […] Resources: Subscribe, Rate & Review...

Being a COO of a company is challenging enough, but what would life be if you're a COO of several? That is what Beejel Parmar does as a fractional COO for a number of different brands. Beejel is a sought after keynote speaker, trainer mastermind, facilitator, business coach, and consultant who has a passion for traveling the […] Resources: Subscribe, Rate & Review I'd love you to sub...

Wikipedia has done a lot more than it gets credit for when it comes to increasing global access to information. The operations of Wikimedia Foundation, the global nonprofit that supports Wikipedia from the backend, is led by the brilliant Janeen Uzzell. It is Janeen's job to ensure operational efficiency and scale at a time when […] Resources: Subscribe, Rate & Review I'd love you to subscribe...

Being a franchisee offers its own set of challenges that is unique from those encountered on a daily basis by the people at the top tier. But what if you're wearing both hats at the same time? That is what Bryce Henson does every day as the Vice President of Fit Body Boot Camp as well as […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an hon...

How do you find the best people and put them in places within your company where they can give the most value and grow the most professionally? This is what Encore Search Partners helps its clients with. Encore Search is not your usual search firm. It has a unique business model that basically flips the traditional […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the p...

Advisors Excel is a company that offers a wide range of supporting services to independent financial advisors. After 20 years in the manufacturing industry, Mike Miller felt attracted to the company's unique business model and culture. He has since served as its COO for more than seven years. Listen in as he shares with Cameron Herold how […] Resources: Subscribe, Rate & Review I'd l...

Being the person behind the scenes requires certain qualities in a person that allow them to put the spotlight on others. Christopher Ian Bennett embodies that role in two important ways. As the President and CMO of Casting Workbook, it is quite literally Christopher's job definition to put the limelight on people. As second-in-command to the […] Resources: Subscribe, Rate & Review I'd lo...

Although Critical Access Hospitals are considerably small compared to others and usually found in the most remote places, its healthcare service is never subpar. Plus, it provides excellent opportunities for practitioners to grow and learn, particularly in the field of leadership. Dr. Tiffany Love sits down with Cameron Herold to talk about her experiences in the […] Resources: Subscribe, Rat...

Even though print media has waned compared to the giant that is digital media, it will certainly not die anytime soon. To keep such publications alive and relevant, a total shift in workplace culture is needed. Meghan Milkowski joins Cameron Herold in discussing how she started significant changes in the operations at Dow Jones as its SVP, […] Resources: Subscribe, Rate & Review I'd...

Email marketing is a tried and tested digital strategy to generate leads, and it will stay in the business scene for a long time. It is up to the marketers to come up with fresh ways to make it effective despite the changing trends. Cameron Herold sits down with Brett Pinegar of Liveintent to discuss how they […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the po...

Online universities have long been around, but due to the pandemic, it is now needed more than ever. As it takes center stage in the field of education, they are now facing both advantages and challenges in the rapidly-changing market. Joining Cameron Herold is the COO of Claremont Lincoln University, Dr. Joe Sallustio, to share […] Resources: Subscribe, Rate & Review I'd love you to subscribe...

Building trust between the CEO and COO is indeed essential in keeping a business alive and kicking. But in addition to that, the trust among leaders and employees must not be neglected. Cameron Herold is joined by Jon Penland, COO of Kinsta, to share how they built and continue to build the feeling of trust […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and le...