Scale To Win with Dominic Monkhouse

Think your organisation is too small to outsource processes? Think again, says CEO and founder of Smartsourcing, Mike Selfe. If you feel like your team’s time could be better spent elsewhere then don’t miss Mike explaining how Smartsourcing supports small businesses.  Founded in 2015, Smartsourcing, a purpose led, business process outsourcing (BPO) organisation based out of Cebu, Philippines, has...

If you’re in the legal, accounting or professional services sector and you’re looking to harness the intelligence and creativity of your partners and employees through performance management, don’t miss Ray D’Cruz, CEO of Performance Leader, a consulting and software for professional services firms, on The Melting Pot.  In this episode, Ray shares why firms should consider moving away from the ann...

Do your employees love your business? asks James L Heskett, UPS Foundation Professor Emeritus at Harvard Business School and author of Win from Within . Because if your employees don’t love your company, your customers won’t love it either.  In Win from Within , James argues about the importance of building organisational culture for competitive advantage. Having spent 30 years on this journey, hi...

If you’ve found that the way your organisation does things isn’t working for you any more, rather than flogging a dead horse, why not try a new way of thinking? In this episode of The Melting Pot, Roger L Martin, author, advisor, speaker, and one of the world’s top business thinkers, shares how he turned Canadian Tennis around, as well how he took the Rotman School of Management and transformed it...

Having travelled to every country in the world, Scott Keller, Senior Partner at McKinsey & Company, New York Times best selling author of Beyond performance 2.0 and CEO Excellence , was looking for a new challenge. And he found it during lockdown.  Along with his fellow authors, he sought to uncover what makes the best CEOs of this century the best. They combined extensive quantitative analysis wi...

How can you be the leader you want to be, every day? The answer, says Amy Jen Su, lies in focusing on five key leadership elements - Purpose, Process, People, Presence, and Peace.  In this enjoyable conversation, Amy, CEO and leadership coach of 20 years, author of The Leader You Want to Be: Five Essential Principles to Bringing Out Your Best Self - Every Day , and co-founder and Managing Partner...

To stay ahead of the curve, organisations need to innovate. But how do you structure innovation if you run a large corporation? Where do you put the money? Who’s in charge? How do you get sales to not be a blocker?  These are the questions (among many) answered by Jim A Euchner in this week’s episode of The Melting Pot.  Jim is an expert in how to innovate inside large corporations having been Vic...

If you’re thinking of selling your business, or you’re wanting to create value to make your business more attractive to potential acquirers, then don’t miss Robert Belgrave, CEO EMEA for Pax8 and co-founder of Ecologi, on this week’s The Melting Pot.  Having founded Wirehive in 2012, with a vision to create the sort of business they themselves wanted to be a part of, Wirehive was subsequently acqu...

Are you worried your business hasn’t hit the big time yet? Don’t be, says Morris Miller, former managing director at Rackspace, now the managing partner of Tectonic Ventures. Most of the businesses he’s involved in have become overnight successes, only after being in business for 10 years.  Morris is also the CEO of Xenex Disinfection Services, a business he was drawn to because the original found...

How can you maximise sales growth while minimising the workload and stress on both you and your executive teams?  This is what Aaron Ross, dad of 10 kids, co-author of From Impossible To Inevitable and author of Predictable Revenue, is currently advising revenue executives about.  In this latest episode of The Melting Pot, Aaron shares what’s changed in the world of work since he wrote Predictable...

Is your business founded on a clear purpose? Bobby Herrara, author of The Gift of Struggle, founded Populus Group in 2002, a company set up to help organisations manage their non-permanent employees. But what does purpose have to do with HR? Bobby is passionate about helping people understand and overcome their struggle. He’s a firm believer that by aligning yourself and your company around your p...

If you’re the CEO and you think people should get to meetings on time, yet you don’t, that’s never going to create a culture of accountability. Luckily for you, on this week’s episode of The Melting Pot, we have the author of the book Creating a Culture of Accountability , business and leadership coach and speaker, Mark Green.  “The reason I wrote the book is because I have yet to observe an organ...

Why do some organisations grow really quickly? How do they reach the scale that they do? If you’re looking for the secret sauce to make your company grow exponentially, then don’t miss Chris Yeh on this week’s episode of The Melting Pot.  Chris is a venture capitalist with Blitzscaling Ventures, educator at the Blitzscaling Academy, and co-author with LinkedIn founder Reid Hoffman, of bestselling...

Is your organisation looking for a new growth strategy? Are you about to undergo a digital transformation? Perhaps you already have but you’re not sure what the next step for you is.  In this episode of The Melting Pot, Paul Leinwand and Matt Mani, both of PwC and Strategy&, discuss the book they’ve written, Beyond Digital , the result of their research into companies that have successfully underg...

What do your customers say about you? What sort of customer experience do you deliver? Today’s guest, Jeff Toister, has quite literally written the book (well, four books) on service culture, and he’s here to discuss his latest book - The Service Culture Handbook.  Jeff has trained over 1 million people in customer service. He has the number one training course on LinkedIn Learning, and he makes a...

Are you scaling up to exit your business or are you focused on scaling up to build a more sustainable business? Either way, don’t miss Stuart Ross, author of The Scale Up Leader on this week’s episode of The Melting Pot.  Stuart is a business coach who started life as a buyer for Burton Arcadia group. From there he moved to Boots where he led a number of innovations such as launching their first w...

How loyal are your customers and employees? How likely are they to refer your organisation to their colleagues and friends?  This is the basis of the Net Promoter System, a way of measuring customer retention devised by Fred Reichheld in the 1990s. Because Fred realised that if you increase customer retention, your profits will grow.  Fred assumed that having discovered this and told people about...

If you’ve ever wondered how to be more purpose led in both business and your personal life, don’t miss this incredible episode of The Melting Pot with The Conduit co-founder and Chief Creative Officer, Paul van Zyl.  Paul isn’t just trying to build a purpose led business, he’s trying to change the world. Having grown up in apartheid South Africa, Paul trained as a human rights lawyer and went on t...

If you’re an entrepreneur thinking of selling your business and want to maximize the return on your life’s work, or you’re going through the process of exiting currently, then don’t miss this latest episode of The Melting Pot with Arrowpoint Advisory MD, Daniel Domberger.  Most of the work that Daniel and his team at Arrowpoint Advisory - a division of the investment bank, Rothschild and Co. Danie...

Fintech company Artesian:DueDil  - a London/Reading based business helps B2B customers do better business faster with a focus on using data science and curated business information to help find the right customers, onboard them faster and keep them for a lifetime. BT uses it and sees a 48% ROI. You could too.  In this latest episode of The Melting Pot, CEO and founder of recently merged Artesian:D...

What’s your business aim? To achieve growth? To create a winning corporate culture? Deb Gabor, keynote speaker and bestselling author is on a mission to inspire 1 million brands to create irrational loyalty.  Yes, that’s also the name of her latest book, Irrational Loyalty, but the premise behind it should strike a chord with anyone who owns a business - not least because the subtitle is - Buildin...

The British Army is renowned for its outstanding leadership, and command and control. But what do they know about psychological safety?  These are just a few of the many topics that come up in the conversation with Lieutenant Colonel Langley Sharp MBE, who heads up the Centre for Army Leadership. This is a unit that has, over the last five years, codified what leadership means in the British Army,...

This episode of The Melting Pot is actually a recorded webinar we held called ‘There’s a hole in your Bucket’ with Watertight marketing methodology creator, Bryony Thomas.  Bryony cut her teeth as Divisional Director of Marketing for Experian before leaving to found her own company in 2008. She took everything she’d learned from doing business development i.e. getting on the phone and doing sales,...

If you’re a leader and you don’t have a coach, then you’re missing a trick.  Ian Windle is group chairman at Vistage, a global peer board organisation. He's also a TEDx speaker, executive coach, team builder, author, podcast host. In this latest episode of The Melting Pot, Ian talks about his obsession with leadership, developing leaders, and having a growth mindset.  He discusses building high pe...

If you worry about being irreplaceable in your business, then don’t miss Ari Meisel, the productivity coach entrepreneur, founder of Less Doing, and author of The Replaceable Founder, who’s helped thousands of clients achieve the art of less doing - less work, more results, more happiness.  At 23, Ari thought he knew it all. He wasn’t open to criticism, he wasn’t open to feedback. Ari was working...