Scale My Clinic

Growing a successful practice requires more than just hard work — it demands strategic training that delivers measurable outcomes. In this episode, we dive deep into how the right training can revolutionise your healthcare team's performance and enhance clinic success with expert Sarah Boorman. Keep in mind that tailored training isn't just an expense — it's an investment in improving patient outc...

Running a practice comes with wearing many hats — and knowing which hat to wear, when and how, can make or break your success. In this episode, Dr. Todd Cameron and Dr. Sachin Patel break down the five essential roles every practice owner juggles: shareholder, technician, non-executive director, executive director, and creator. They explore how each role contributes to building a thriving business...

Time is one of the most precious — and often scarce — resources for Practice Owners. Many report being too busy managing patients, consultations, and day-to-day operations to focus on building their business. But what if you could change that? In this episode, Dr. Sachin Patel sits down with Dr. Todd Cameron to tackle one of the biggest challenges Practice Owners face: reclaiming their time. Toget...

Money — it’s a topic that often carries stress for Practice Owners. Struggling with financial sustainability can feel like you’re walking a tightrope — too scared to invest but desperate for growth. In this episode, we’re taking a hard, practical look at what it takes to build financial freedom and stability in your practice. If you’ve been feeling stuck, worried about cash flow, or unsure how to...

Navigating challenges in General Practice can feel overwhelming, particularly with headwinds from political, economic, social, and technological pressures coming at you. But if you can harness those winds you can move forward with purpose and strategy. In this episode, Dr. Todd Cameron and Dr. Sachin Patel share actionable insights on transforming obstacles into opportunities, helping you not only...

As we approach 2025, General Practice is facing significant challenges, headwinds that demand strategic responses. In this episode, Dr. Sachin Patel and Dr. Todd Cameron explores key issues impacting General Practice, analyzing them through the lenses of political, economic, social, and technological factors. By breaking down these issues, they uncover opportunities to develop solutions that can d...

The end of the year is a critical time for Practice Owners. Decisions made now can shape the next 12 months, for better or worse. In this episode, we will dive into three common mistakes that owners make during this pivotal period and, more importantly, how to avoid them. From strategic planning to team retention, we break down the practical steps you can take to start the new year on the right fo...

Not many people enjoy change. Your team might have had a few experiences with new systems that did not impress. In this podcast we talk about systems that would impress your GP team. ..... P.S. Whenever you're ready, here are 4 ways we can help you grow your General Practice without burning out: Ask Us Anything (Free Support): Post your toughest Practice question in the SGPO Facebook Group and get...

Episode 30 Scalable phone systems are when you have a communication system that you can easily upgrade without it disrupting your operations in the clinic. Don’t put yourself in a situation wherein your clinic is unable to deal with patients because of communication issues. In this podcast, we discuss how you can get a quality phone system that you can scale. ..... P.S. Whenever you're ready, here...

Episode 29 With all that's going on using technology to leverage your practice seems to be the best option. This week we have have Daniel Church from DJC speak on cloud systems and how you could use it for leverage and scale. 'Cloud technology' , some say it’s cheap and others say it’s expensive, which is it? Listen on to hear how you could make the best use of technology. ..... P.S. Whenever you'...

Episode 26 Branding is a reflection of your dream clinic and it goes beyond designing your logo. When you create your brand, you have to keep in mind what you want your clinic to be. NOT what it is right now. In this podcast, we invited Lee Selsick. He’s a brand expert who helped us with our own branding at Scale My Clinic. He’ll share the process that he makes clients go through to determine thei...

Episode 25 Does your clinic have enough practitioners to meet that demand? If the answer is no, then you need to do something about it. This podcast with Claire Ponsford will help you find out what’s really causing the shortage of GPs. ..... P.S. Whenever you're ready, here are 4 ways we can help you grow your General Practice without burning out: Ask Us Anything (Free Support): Post your toughest...

Episode 24 Do you know what should you focus on when creating a great consultation room. How can you make it a good experience for both your patients and you clinicians. ... Minimise distractions is just one point highlighted by Mike Watson, listen on for more. ..... P.S. Whenever you're ready, here are 4 ways we can help you grow your General Practice without burning out: Ask Us Anything (Free Su...

Episode 23 One of the Big 3 – The Waiting Rooms does make a difference to the ‘clinic experience’ Really? Yes, really. This place can be the most expensive area of your clinic, but it need not be that. There are key areas that you need to focus on to make sure that your waiting room does WOW! Listen on to find out more. ..... P.S. Whenever you're ready, here are 4 ways we can help you grow your Ge...

Episode 22 We start our own Practice for many reasons but there is always the goal of building wealth through Practice Ownership. Understanding how a GP Owner should go about with that goal in mind is important. It's about making the business into an asset, greating intergenerational wealth and creating a legacy. There are financial and non financial aspects to creating wealth and value, in this p...

Episode 18 There are 3 areas of focus when designing a clinic to get the best return on investment; entrances are one. . . Did you ever think that the Entrance to your Clinic is ‘the first point of the first impression’ Yes, we did say you need more than clinical excellence to scale your clinic. ..... P.S. Whenever you're ready, here are 4 ways we can help you grow your General Practice without bu...

Episode 16 MBS numbers, the cause for much angst among GP Owners as you know it's a dynamic numbering system. In this episode we’ll give you an overview of the item numbers you should know. ..... P.S. Whenever you're ready, here are 4 ways we can help you grow your General Practice without burning out: Ask Us Anything (Free Support): Post your toughest Practice question in the SGPO Facebook Group...

Episode 15 Yes, what you see on the outside does matter. Listen to candid insights on design and fitouts of GP clinics to deliver a better patient experience. Not forgetting changes that will soon become 'normal' in the 'Covid world' ..... P.S. Whenever you're ready, here are 4 ways we can help you grow your General Practice without burning out: Ask Us Anything (Free Support): Post your toughest P...

Episode 14 Everybody has a plan until they get punched in and out!!!! ... What keeps pushing you down and away from your growth plan? This episode highlights the common pain points of privately held clinics and insights to addressing them. Should you be on the offensive or on the defensive? Listen to find out more. ..... P.S. Whenever you're ready, here are 4 ways we can help you grow your General...

Episode 13 The issues that General Practice Owners are facing are not new, these issues have been around for a while. It’s just that we see it all bubbling faster and rising to the top! Join Todd & Sachin as they speak to Paul Copeland, DIrector of William Buck and get his opinion about the current state of General Practice Ownership from an Accounting and Business Advisory perspective. ........

Episode 12 Before you burn 6 months of the year 'preparing for accreditation’ remember that accreditation is not an aspirational goal for business excellence. Accreditation is the basic standard that needs to be met in order to operate your clinic. Are GP Owners overthinking this basic requirement? This episode is a candid conversation about the importance placed on accreditation by General Practi...

Episode 11 We come across quite a lot of people who say this out loud. Let’s face it, at the start of our careers even we thought that coaching was not necessary. We were head down, bum up and muddling along like many were and are. Remember this if you think you are too busy or too small; you will always be too busy or too small. The power of coaching is that it allows you to know what’s possible....

Episode 10 At Scale My Clinic one of our favourite phrases is ‘I don’t know what I don’t know’. As clinicians and GP Owners, understanding that we cannot be experts in everything is the key to the growth of our clinic. Not understanding this often makes the Owner the hand brake in scaling the clinic. We cannot stress enough the importance of a really good business team who are experts in their fie...

Episode 9 People are the most important componant in any business, and even more so in healthcare. Your dream team is the catalyst to your growth and success. Join Todd and Sachin as they discuss the journey of a dream team. Is the dream team you started with still your dream team. Tune into this podcast to find out more. As always, we ask that you take something out of this podcast and try to imp...

Episode 8 Clinic 101 as we’re calling it, will walk you through the fundamentals of operating a General Practice. We will follow the money from the time the patient walks in and makes a payment up until the real income a GP Owner would have. Why? Because this is where many GP Owners fall into trouble, the revenue generated is not your real income … You cannot afford to miss out on this if you are...