Scale My Clinic

How do you scale a clinic without burning out or breaking what made it special? In this episode, Dr Todd Cameron sits down with rural GP owner Dr Ben Nally for a deeply honest, practical conversation about what it really takes to scale a General Practice, especially when you’re doing it in a small, regional community with limited workforce, tight margins, and very public accountability. You’ll enj...

What does sustainable growth really look like when you’re building a clinic outside a major metro area with limited workforce supply, rising pressure, and no margin for error? In this episode, Todd sits down with Dr Mary Wyatt and Dr Sean Stevens, owners of two thriving practices in WA, to unpack the unfiltered reality of scaling from a single Greenfield clinic to two high-performing sites, includ...

General Practice is under pressure like never before. Pharmacies, nurse-led clinics, telehealth platforms and government-funded walk-in centres are all positioning themselves as “GP alternatives” - and it’s leaving many Practice Owners anxious, frustrated, and questioning how they stay relevant and sustainable. In this episode, Dr Todd Cameron sits down with Dr Sachin Patel for a candid, at times...

In this episode, Sachin and Todd pull back the curtain on one of the most defining factors in whether a clinic thrives or constantly feels like it’s stuck in Groundhog Day: the relationship between the Practice Owner and the Practice Manager. If you’ve ever felt frustrated by open loops, disappearing tasks, cancelled meetings, “doorstop” decision-making between consults, or that nagging sense of “...

As the calendar flips toward the end of the year, many clinics unknowingly make decisions that create unnecessary chaos, cash stress, and missed opportunities in the months that follow. In this episode, Dr Todd Cameron and Dr Sachin Patel break down the three most common mistakes clinics make at the end of the year. Mistakes that feel harmless in December but hit hard in February. From failing to...

What happens when someone walks into Practice Management with zero healthcare experience, no systems, no training, and a team already set in their ways - yet goes on to build one of the most admired clinics in the Scale My Clinic community? In this episode, Bec Whitehurst shares her journey from “I didn’t even know what Medicare was” to overseeing two thriving practices, managing 26+ doctors, and...

Your clinic can’t scale if it’s still running on people instead of systems. In this episode, Sachin sits down with Jess Rankin, Business Manager at Walker Street Doctors, for a masterclass on what it really takes to transform a clinic from “held together by heroic individuals” into a calm, scalable, system-driven practice. Jess shares her unexpected transition into practice management, the baptism...

If you want a clinic that runs smoother, grows faster, and feels easier to lead, the real breakthroughs aren’t in medicine. They’re in the metrics, mindsets, and leadership moves you make outside the consult room. In this episode, GP and Practice Owner Dr Andrew Palfreman joins Todd to unpack the unexpected overlap between coaching under-14 AFL kids and running a high-functioning General Practice...

Thinking about buying or starting a practice? Here’s what it really takes to step into ownership, lead with confidence, and scale without burning out. In this episode, Todd Cameron sits down with Dr Brodie Carlon, a newly minted GP who took the bold leap into Practice Ownership just 18 months after fellowship. From inheriting a decades-old family practice in Tasmania to leading it through modernis...

In a world obsessed with change, this episode gives you a new perspective. Dr Todd Cameron and Dr Sachin Patel explore what stays the same in General Practice — the timeless fundamentals that every Clinic Owner must protect if they want to build a thriving, future-proof business. From the unshakable “Four A’s” of patient expectations to the irreplaceable value of human connection in care, Dr Todd...

This episode pulls back the curtain on what’s fast becoming one of the biggest shifts in General Practice: the rise of AI automation in the clinic back office. Dr. Sachin Patel sits down with Melvin Chen, founder of Care GP and creator of Samantha — an AI-powered document allocation assistant that’s helping clinics reclaim hours lost to admin chaos. From the lessons of failed startups to the disci...

General practice is under pressure — and unless you act now, ‘free’ could cost you everything.” In this episode, Dr Sachin Patel unpacks the real story behind the November 1st Medicare changes — and what they mean for the future of your practice. With government funding lagging, rebates shrinking, and costs rising faster than ever, Clinic Owners across Australia are facing one question: How do I s...

If you’ve ever thought, “I’ll sort out the legal stuff later,” this conversation is your wake-up call. In this episode, Dr Todd Cameron sits down with Sarah Bartholomeusz, founder of You Legal, to unpack what every Practice Owner must have in place to safeguard their clinic (and their sanity). From privacy policies and practitioner agreements to payroll tax pitfalls and partnership planning, Sarah...

Clinic ownership can feel like an uphill climb: financial strain, staff challenges, uncertainty, burnout. This conversation invites you to see those pressures differently - as catalysts for growth, empathy, and clarity. In this episode, Dr Sachin Patel and Dr Todd Cameron unpack the hidden leadership lessons behind adversity and how the experiences that test us most often become the foundation of...

Clinic Owners, brace yourselves. November brings a quadruple whammy that could hit your practice hard — slashed mental health item numbers, an influx of bulk billing clinics, hidden risks with MyMedicare, and the inevitable pushback from GPs facing income drops. In this episode, Dr Todd Cameron and Dr Sachin Patel break down what these changes really mean for your practice, your patients, and your...

Running a clinic shouldn’t feel like constant firefighting, yet so many Practice Owners find themselves trapped in chaos, tolerating mediocre standards, and carrying the weight of accountability alone. In this episode, Dr Sachin Patel and Dr Todd Cameron unpack why teams fail to meet expectations, how leadership missteps fuel the chaos, and what Clinic Owners can do to create a culture of clarity,...

Scaling a clinic is never just about adding more rooms or doctors. It’s about building systems, attracting the right team, and aligning leadership to drive sustainable growth. In this episode, Julie Thomson, Practice Manager and partner at Yeppoon Family Practice, shares actionable strategies for growing a multi-site clinic while solving the toughest challenges owners face: recruitment, inefficien...

When GPs take on property development as part of their clinic growth strategy, the rewards can be massive - but so can the risks. In this episode, Dr. Todd Cameron sits down with Ronnie Earl from Optima Health Group to unpack the five biggest mistakes Practice Owners make when developing their own clinic property. From missing due diligence to failing to plan far enough ahead, Todd and Ronnie dive...

Bulk billing got you rattled? In this episode, Dr Sachin Patel and Dr Todd Cameron turn the tables on the November 1 bulk billing changes and ask: What if you built a clinic model that actually thrives under universal bulk billing, without six-minute medicine, without burnout, and with 10 weeks off a year? Dr Sachin lays out a rocks-first appointment architecture (CCMPs, health assessments, DMMRs,...

Many GPs are stuck seeing 50 to 60 patients a day, convinced it’s the only way to stay profitable. But that high volume comes at a serious cost, burnout, compliance risk, and a clinic that can't scale. In this episode, we bust the 60-consult myth and share a smarter model. In this episode Dr Todd Cameron and Dr Sachin Patel reveal why chasing volume is burning out GPs, and how a sustainable, low-v...

Clinic owners often think the answer is to work harder, take on more, and push through the overwhelm. But what if you are the reason your clinic has hit a ceiling? In this episode, Dr Sachin Patel talks with Dr Emily Yvon Carroll — GP, practice owner, and Project X coach — about the tough truth most owners don’t see: sometimes we are the bottleneck in our own business. Emily shares her journey fro...

With major Medicare bulk billing reforms landing this November, clinic owners face a critical decision: go all-in with universal bulk billing or double down on a premium model. In this episode, Dr Sachin Patel and Dr Todd Cameron unpack the real implications of the government’s triple bulk billing incentive, including compliance traps, recruitment challenges, and the long-term financial consequenc...

Your clinic pays the bills, but does it build your future? In this episode, Dr. Sachin Patel sits down with Dr. Phil Brown, chiropractor, Clinic Owner, and now property strategist for health professionals, to unpack the difference between building income and building assets. Phil shares the raw truth of starting from scratch - grinding through 12-hour shifts, renovating his first clinic at night,...

Most Practice Owners are chasing 100% billings and it’s killing their business value. In this episode, Dr. Todd Cameron and Dr. Sachin Patel unpack the real cost of legacy thinking and why retaining a high percentage of your own billings may be the worst financial move you can make. We dive deep into the mindset that limits scale, traps owners in the daily grind, and erodes long-term wealth. You’l...

Ever wondered how a fresh perspective can transform your clinic from good to great? In this episode, Karlea Wootton, Business Manager at Townsville and Suburban Medical Practice, shares her journey of shifting from a high-performance banking environment into managing a bustling GP clinic. Karlea reveals her powerful strategies for implementing structured accountability, prioritising tasks for maxi...