Running Restaurants

Restaurant owners who are having trouble improving their menu, operations efficiency, and team management are going to want to tune in as we dig into the pain points impacting restaurants. Matthew Wilson, owner of the restaurant and hospitality consulting business Mise En Place . joins for a conversation with Jaime Oikle of Running Restaurants as he shares how he guides owners in developing a high...

This episode features Rushi Patel , co-founder of Homebase , as he joins Jaime Oikle to share how the company transformed from a simple scheduling tool into a comprehensive platform for managing hourly workforces. From its humble beginnings, Homebase has expanded to offer communication tools, onboarding, and payroll services. Rushi recounts the journey of transforming Homebase to meet the needs of...

In this episode, Jaime Oikle interviews Michel Falcon , a restaurant entrepreneur and author, to discuss the power of a people-first culture in business. Falcon shares his unique approach to building successful teams, cultivating engaged employees, and fostering a workplace that thrives on transparency. Discover how prioritizing people can drive top-line results, enhance customer experience, and c...

AI-powered dynamic pricing is the key to maximizing your restaurant’s profits—are you ready to embrace it? In this episode, Jaime Oikle dives into the game-changing world of dynamic pricing with industry experts Gordon Paterson and Jose Albis from Dynpricing Technologies Inc . Learn how AI is revolutionizing third-party delivery platforms by adjusting prices during peak and off-peak hours, helping...

Gold, silver & platinum buried in the recognition treasure chest. Roger Beaudoin from Restaurant Rockstars tells you how to dole it out - Check out these tips for your restaurant... Sponsor Link: https://servicewithstyle.com/runningrestaurants Sponsor Link: https://www.restaurantreport.com/jason

A restaurant is not simply shaped by the food it serves but also by the efficiency of the team behind it. In this episode, Jaime Oikle sits down with Jordan Boesch , CEO of 7shifts , to discuss what it takes to build a great restaurant culture. He breaks down the most common pain points faced by both owners and employees in the hospitality industry and restaurant management, as well as the right w...

The fun stuff...counting inventory.... In this episode Jaime gets with Roger Beaudoin from Restaurant Rockstars to discuss why it is so important to get inventory right at your restaurant. Managing costs and driving profits all stem from effective inventory...check out these operational tips... Sponsor Link: https://www.theleasecoach.com Sponsor Link: https://servicewithstyle.com/running...

In this episode, Jaime Oikle sits down with Darren Denington , the Founder of Service with Style, to delve into essential restaurant customer service tips that can elevate your dining establishment. With over 27 years of experience, Darren shares his insights on improving customer service through effective training, leadership, and secret shopping strategies. Whether you're a seasoned restaurateur...

DON'T make this MISTAKE.... In this episode Jaime Oikle of RunningRestaurants.com gets with Roger Beaudoin from Restaurant Rockstars to discuss a huge flaw among many restaurants... Allowing your servers to just be "order takers." There's so much opportunity (and revenue & profits) in the "Land of the Sales Star" so stay tuned to how you can uplevel your staff to sell & serve bet...

We explore the crucial difference between management and leadership, emphasizing the need for true leadership that empowers employees. In this episode Jaime Oikle of RunningRestaurants.com discusses a common restaurant industry mistake with Roger Beaudoin from Restaurant Rockstars. The pair highlights the importance of clear job descriptions, performance reviews, and setting expectations to foster...

Thriving in this competitive restaurant landscape can be quite difficult. Imagine an Amazon experience specifically for local marketing vendors! Franchisees can browse a diverse marketplace, selecting the tactics that best target their audience. Join Jaime Oikle and Brett Campbell , the Co-Founder and CMO at Loma , to explore the challenges faced by restaurant marketing teams, particularly in the...

Are you ready to supercharge your restaurant's marketing game? In this episode, Jamie Oikle dives deep with marketing maestro Jackie Bebenroth , Principal at Muse , to uncover how strategic branding can skyrocket your restaurant's success. Jackie shares her expertise in brand strategy and content marketing, drawing from her vast experience working across the food system and her personal insights a...

Are you ready to turn up the heat in your restaurant business? In this episode, Jamie Oikle welcomes back David (The DELO) DeLorenzo , the mastermind behind Bar and Restaurant Insurance . But we’re diving deeper than just insurance today. Delo, who’s a seasoned player in the hospitality industry, shares his unique insights into the current landscape and reveals how he’s leveraging cutting-edge tec...

In this episode, we host Brenton Thomas, founder of Twibi , in a conversation about effective digital marketing strategies for restaurants. Brenton advises starting with Google and Facebook ads due to their high return potential and suggests focusing on conversion tracking and consistent messaging across platforms. He recommends search campaigns and performance max campaigns for targeting high-int...

In this quick hit episode, Jason Brooks, Founder & CEO of HospiVation and author of the new book "Every Leader Needs Followers" provides a guide for conducting effective one-on-one meetings with team members. Brooks stresses the importance of listening over speaking, recommending a 35% speaking to 65% listening ratio for managers. Meeting should be divided into three parts: the first for the t...

This is a short snippet from a recent webinar we hosted with Roger Beaudion of Restaurant Rockstars. Roger discusses how he used his "Difference Dollars" program to creating a culture of appreciation. Used in his restaurants for two decades, Difference Dollars rewarded employees for exceptional performance, fostering a positive culture. It encouraged a culture where excellence was recognized, moti...

In this episode,  RunningRestaurants.com  founder Jaime Oikle hosts  Jason Brooks , the founder and CEO of HospiVation, who shares his expertise on leadership in the restaurant industry from his book,  Every Leader Needs Followers . Brooks discusses the importance of understanding KPIs, the benefits of systematic leadership, and the need for effective delegation. He emphasizes...

In this episode RunningRestaurants.com , founder Jaime Oikle interviews Tony Smith , CEO and Co-founder of Restaurant365 . They discuss the state of the restaurant industry, touching on concerns about a potential recession, the impact of inflation, and the ongoing labor challenges. They delve into the role of AI and data intelligence in restaurant management, including forecasting, inventory, and...

This is a short snippet from a recent webinar we hosted with Roger Beaudion of Restaurant Rockstars. Roger discusses the vital role of job descriptions in the restaurant business. He explains that clear, detailed job descriptions are crucial for setting expectations and ensuring employee accountability. Roger highlights the lack of comprehensive job descriptions in many restaurants, leading to emp...

This is a short snippet from a recent webinar we hosted with Roger Beaudion of Restaurant Rockstars. Roger tells an almost unbelievable story of poor service that should open any operator's eyes. The clip highlights the fact that what your employees say & do can absolutely sabotage your business - so hire and train accordingly... More from Roger & Jaime at https://restaurantrockstars.com/?...

In this episode of the Running Restaurants.com podcast Jaime Oikle interviews Ashley Bray about the Bar and Restaurant Expo in Las Vegas this upcoming March. They discuss the expo's events, education, exhibit floor, and networking parties. Ashley highlights several trends including: culinary cocktails with savory and functional ingredients, the rise of non-alcoholic beverages for wellness, as well...

In this episode of the Running Restaurants.com podcast Jaime Oikle interviews Jonathan Rosa, president at Moura CFO. Jonathan shares his experience growing up in a restaurant family and working at Burger King headquarters. He discusses the financial challenges restaurant owners face and offers strategies to improve profitability, such as reviewing financial reports, managing costs, and calculating...

In this episode of the podcast, Jaime Oikle of RunningRestaurants.com interviews Tom Rutledge, Managing Partner at RDMS Group. Tom is a former chef turned restaurant consultant. They discuss the challenges of restaurant management, including balancing costs, utilizing data, and adapting to the digital world. Rutledge emphasizes the importance of prime cost management, effective use of data, and cr...

In this episode of the podcast, Jaime Oikle of  RunningRestaurants.com  speaks with Ho Chan Jang (CJ), the Co-Founder and Exec Chef of Balance Grille. In this fast-paced episode, the two bounce around to a number of key restaurant operations topics, including: The backstory and journey of Balance Grille Challenging the stigma surrounding Asian food and offering affordable options Financi...

Join Jaime Oikle from RunningRestaurants.com as he speaks with Zack Oates, the Founder and CEO of Ovation . Zack's energy, enthusiasm, and passion are off the charts in this episode. So, what's the answer to the question posed, "What is the surprise way to drive sales and profits for restaurants?" It all starts with FEEDBACK says Zack. Listen in as we dig deep into: ●     ...