Ilene MacDonald
RISE Radio
Join the RISE team as we chat with industry leaders and explore ever-changing policies, regulations, and challenges faced by health care professionals responsible for quality and revenue, Medicare member acquisition and experience, and/or social determinants of health. Produced by RISE, the number one source for information on all things Medicare Advantage.
Author
Ilene MacDonald
Category
Podcast website
Latest episode
May 12, 2026
Where to listen?
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Episodes
Episode 7: Colleen Gianatasio & Dean Ratzlaff on managing a remote workforce 03.06.2021 18:57
Our latest episode of our new podcast series, RISE Radio, explores the positive aspects of working from home as well as the challenges of managing a remote workforce. During this 18-minute podcast, Colleen Gianatasio, director, ambulatory CDQI at Devoted Health in Waltham, Mass., and Dean Ratzlaff, director, actuary/revenue management for Sentara Health Plans in Virginia Beach, Va., share tips on...
Episode 6: Kristy Smith and Joshua Edwards on how to maintain a 5-Star plan rating 27.05.2021 30:36
During this 30-minute podcast, Kristy Smith, HEDIS program manager, and Joshua Edwards, Stars program manager, explain how they’ve been continuing to build a culture of quality and service excellence at Martin’s Point that has helped them achieve and maintain a 5-Star rating. Martin’s Point is a not-for-profit organization with primary care health centers in Maine and New Hampshire as well as hea...
Episode 5: Dr. Heather O’Toole on population health, quality efforts, and so much more 14.04.2021 36:34
During this 36-minute podcast, we talk to Heather O’Toole, M.D., chief medical officer at Innovation Care Partners, a clinically integrated network and an accountable care organization in Arizona. Dr. O'Toole, this year’s recipient of RISE’s Martin L. Block Award, discusses the quality initiatives that have inspired her, including opioid safety in the ambulatory setting and training physicia...
Episode 4: Ana Handshuh on takeaways from RISE National 2021 06.04.2021 30:07
Our guest is Ana Handshuh, principal of CAT5 Strategies and the chair of the RISE Association's Quality and Revenue Community. Handshuh, who served as the chair of this year's RISE National, shares her key takeaways from the virtual event, and thoughts on COVID, behavioral health, and why broadband access should be a social determinant of health.
Episode 3: RISE Managing Director Ellen Wofford on how RISE evolved during COVID 04.03.2021 22:16
In this podcast, we talk to RISE Managing Director Ellen Wofford about the evolution of RISE during COVID, converting live events to virtual ones, and upcoming plans to host hybrid events that offer both a live-stream option and in-person learning. We also discuss RISE Association communities and opportunities to network via user groups.
Episode 1: RISE Risk Adjustment Policy Committee on issues to watch in 2021 17.02.2021 38:08
RISE Editorial Director Ilene MacDonald talks to members of the RISE Risk Adjustment Policy Committee about the Biden administration's health care priorities, mechanisms the administration can use to achieve these priorities given a split Senate, and regulatory issues that Medicare Advantage plans need to watch in 2021.
Episode 2: Regulatory issues that commercial ACA plans need to watch in 2021 17.02.2021 16:08
In this podcast, we explore some of the regulatory issues that commercial ACA plans needs to watch in 2021. Our guests are Gabriel McGlamery of Florida Blue's marketplace business and Josh Weisbrod of Network Health in Wisconsin, both members of the RISE Risk Adjustment Policy Committee.
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