Ask Charly Leetham

Rise and Shine: Your Dose Of Business Tech Inspiration

Where small business tech meets plain English. Charly Leetham brings decades of hands-on experience helping business owners harness technology - without drowning in jargon or wasting time on fluff. Whether you're a DIY'er trying to make sense of your website, emails, or software, or you just want to know if your IT team is talking sense, this podcast is for you. Each episode is packed with practical advice, real-world tips, and insights from the trenches. If you've ever thought, "There’s gotta be a better way to do this tech stuff" - you’re right. Charly is here to show you how.

Author

Ask Charly Leetham

Category

Technology

Podcast website

askcharlyleetham.com

Latest episode

Jul 9, 2026

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Episodes

How Do I Administer My Team In Zoho Vault? (2025/551) 14.07.2025

Managing passwords across a team doesn’t have to be a security nightmare. Zoho Vault offers powerful administrative tools to help business owners and IT managers stay in control while keeping sensitive credentials protected. In this episode, Charly walks through how to properly administer your team inside Zoho Vault — including setup, user management, and secure sharing. 📌 You’ll learn: ✅ How to...

What Is Zoho Vault and Why Would I Use It? (2025/550) 13.07.2025

Tired of sticky notes and reused passwords? Zoho Vault is a secure, business-ready password manager that helps individuals and teams store, manage, and share passwords safely — all in the cloud. In this episode, Charly breaks down why Zoho Vault is an ideal solution for securing your credentials without losing productivity. 📌 You’ll learn: ✅ What Zoho Vault is and how it works ✅ Why password ma...

Multifactor Authentication, Passkeys and Microsoft – How Do These Affect Me? (2025/549) 12.07.2025

Microsoft is cracking down on security — and if you're in Australia, this will affect you. By August 2025, Microsoft Authenticator will stop storing your passwords, and auto-fill login support is being removed. That’s right — if you’ve been relying on it for convenience, now’s the time to rethink how you secure your digital life. 📌 In this episode, Charly dives into: ✅ Why Microsoft is enfor...

How Do I Use Zoho WorkDrive Team Folders Effectively? (2025/548) 11.07.2025

Team Folders in Zoho WorkDrive are one of the best ways to manage shared files across departments, clients, and projects — but are you using them right? In this episode, Charly explains how to set up and administer Team Folders properly, and how users can find and join existing folders to collaborate without clutter. 📌 You’ll learn: ✅ What Team Folders are and why they’re better than just sharin...

Let’s Talk About Email Migrations and Changing Providers (2025/547) 10.07.2025

Switching email providers isn’t just about flicking a switch — it’s about timing, planning, and minimising disruption. In this episode, Charly breaks down the order of operations you must follow when changing email platforms, whether you’re moving to Zoho Mail, Google Workspace, or elsewhere. 📌 You’ll learn: ✅ When to migrate mailboxes ✅ When to update DNS records and point MX to the new provid...

How Do I Migrate Mail From Google Workspace to Zoho Mail? (2025/546) 10.07.2025

Switching from Google Workspace to Zoho Mail doesn’t mean starting over — you can bring your old email with you. In this episode, Charly walks through the steps to migrate your emails quickly and efficiently from Google Workspace to Zoho Mail. Whether you’re migrating a single inbox or your whole team, the built-in migration tools in Zoho make the process seamless and secure. 📌 You’ll learn: ✅ H...

What Are Zoho Contacts and How Do I Use Them? (2025/545) 08.07.2025

Managing business relationships starts with knowing who’s who — and Zoho Contacts gives you a powerful, centralised way to keep your address book up to date and connected across your Zoho apps. In this episode, Charly walks through how Zoho Contacts works, why it’s different from your regular email contact list, and how to use it effectively. 📌 You’ll learn: ✅ What Zoho Contacts are and where to...

How Can I Use Zoho Notes for Better Productivity? (2025/544) 08.07.2025

Feeling overwhelmed by scattered thoughts, tasks, and reminders? Zoho Notes might be the hidden gem inside Zoho Mail that helps you stay organised and productive — without leaving your inbox. In this episode, Charly explores how to use Zoho Notes effectively from within the Mail interface and introduces the full Zoho Notebook experience for structured note-taking, to-do lists, and more. 📌 What yo...

What Is a Zoho Shared Mailbox Group and Why Would I Use One? (2025/543) 06.07.2025

Tired of forwarding customer emails between team members or missing important messages? A Shared Mailbox Group in Zoho Mail might be the solution you didn’t know you needed. In this episode, Charly explains how Shared Mailboxes help teams manage common inboxes — like support@, sales@, or info@ — without needing to share login credentials or miss a beat. 📌 Here’s what you’ll learn: ✅ What a Share...

What Is a Zoho Group and Stream – and How Would I Use It? (2025/542) 05.07.2025

Ever wished your team emails could be more like a chat — but still formal enough for business? That’s where Zoho Groups and Streams come in. In this episode, Charly explains how Zoho Groups help you manage shared communication with teams, departments, or project-based distribution lists — and how Zoho Streams turns that email traffic into a conversation-style feed, improving visibility and collabo...

What Is Zoho ToDo and How Does It Integrate with Mail and Calendar? (2025/541) 04.07.2025

If your inbox is your to-do list (and it's chaos), it’s time to rethink your workflow. In this episode, Charly dives into Zoho ToDo — the simple, built-in task management tool that integrates seamlessly with Zoho Mail and Zoho Calendar. 📌 You’ll learn: ✅ What Zoho ToDo is and how it works ✅ How to quickly turn emails into actionable tasks ✅ How ToDos sync with your calendar for smarter pla...

What Meeting Integrations Does Zoho Offer — and Why Use Them? (2025/540) 03.07.2025

Tired of juggling between calendar apps and video tools? In this episode, Charly explores the meeting integrations available within Zoho and helps you decide which works best for your business setup. 🧩 You'll learn: ✅ What the free forever Zoho Meeting tool offers ✅ How to integrate Zoom directly with your Zoho Calendar ✅ How to use Google Meet inside Zoho via your Google account ✅ Why Mi...

How Do I Access and Manage a Shared Zoho Calendar Like a Pro? (2025/539) 02.07.2025

access a calendar shared with you, what permissions are available, and how to manage your calendar settings like a pro. 📌 In this episode, Charly covers: ✅ Where to find shared calendars in Zoho Mail ✅ How to accept and manage a shared calendar ✅ What each access level (view, edit, manage) means ✅ How to customise calendar settings for better productivity Whether you're working with a tea...

How Do I Subscribe to an iCal or ICS Link - and Why Would I Want To? (2025/538) 01.07.2025

Ever wanted to automatically see someone else's schedule or keep an eye on important dates without manually entering them? Subscribing to an iCal or ICS link lets you sync calendars across systems, keeping everything up-to-date in real-time. 📌 In this episode, Charly explains: ✅ What iCal/ICS links are and how calendar subscriptions actually work ✅ Why subscribing (not importing) is better...

What Are Personal Calendars in Zoho Mail – Why Would You Have Multiple and How Do You Use Them? (2025/537) 30.06.2025

Ever feel overwhelmed trying to manage work meetings, personal appointments, and project deadlines in one place? In this episode, Charly explores Personal Calendars in Zoho Mail — and why having multiple calendars can supercharge your productivity. 📌 We cover: ✅ What personal calendars are and how they differ from shared or group calendars ✅ Why creating separate calendars for work, family, pro...

What Is Zoho Calendar and Is It Useful for Business? (2025/536) 29.06.2025

Looking for a business-ready calendar solution that works across platforms? In this episode, Charly explores Zoho Calendar — a powerful, secure, and flexible calendar system built for teams and businesses. 📌 Here’s what we cover: ✅ Key settings to customise your experience: timezones, views, and default notifications ✅ Sharing calendars with team members and managing access rights ✅ Why Zoho C...

What Productivity and Quality of Life Settings Should I Configure in Zoho Mail? (2025/535) 28.06.2025

Want to get the most out of Zoho Mail? In this episode, Charly walks through the key settings you can tweak to streamline your email workflow, reduce distractions, and boost productivity without overcomplicating your inbox. 📌 You’ll discover: ✅ How to set your preferred open screen (Inbox, Unread, etc.) ✅ Smart notification settings so you only get alerts that matter ✅ How to configure preset...

How Can I Add an Event from My Email into Zoho Calendar? (2025/534) 27.06.2025

Did you know you can turn emails into calendar events in Zoho Mail with just a few clicks? In this episode, Charly shows you how to streamline your scheduling by adding events directly from your inbox to your Zoho Calendar. 📌 You'll learn: ✅ How to use the "Add to Calendar" feature inside Zoho Mail ✅ How to set reminders so nothing gets missed ✅ What “Snoozing” an event means and...

Can I Set an Email Template in Zoho Mail? (2025/533) 26.06.2025

Tired of writing the same emails over and over? In this episode, Charly walks you through using Email Templates in Zoho Mail — a powerful feature that saves time, ensures consistency, and keeps your communication professional. 📌 You'll learn: ✅ What email templates are and when to use them ✅ Why templates are a must for repetitive or team-wide emails ✅ How to create, edit, and manage templ...

How Do I Use Filters in Zoho Mail to Manage My Inbox? (2025/532) 25.06.2025

Feeling overwhelmed by your inbox? In this episode, Charly shows you how to take control using Filters in Zoho Mail — also known as Rules in other platforms like Outlook and Gmail. Filters help you automate your inbox and reduce email stress. 📌 In this episode, you'll learn: ✅ How to apply filters using an existing email ✅ What types of filter conditions you can use (sender, subject, attach...

How Do I Set a Signature on My Zoho Email? (2025/531) 24.06.2025

Want to add a professional touch to your Zoho emails? In this episode, Charly shows you how to create and manage email signatures inside Zoho Mail — whether you’re setting one for a single account or juggling multiple addresses and styles. 📌 You’ll learn: ✅ Where to find the signature settings inside Zoho Mail ✅ How to set different signatures for replies vs. new emails ✅ Managing signatures a...

How Do I Use Zoho Mail's Interface Effectively? (2025/530) 23.06.2025

Just switched to Zoho Mail or thinking about it? In this episode, Charly walks you through how to confidently use the Zoho Mail web interface so you can manage your inbox, organise messages, and take advantage of the built-in productivity tools. 📌 In this episode, you’ll learn: ✅ How to navigate the inbox and compose emails like a pro ✅ Using filters and tags to tame your email chaos ✅ Accessi...

How Do I Add a User to My Zoho Mail Account? (2025/529) 22.06.2025

Need to onboard a new team member in Zoho Mail? In this episode, Charly walks through exactly how to add a user from the admin perspective — without missing the important bits that keep your email secure and functional. You’ll learn: ✅ How to add users from the Zoho Admin Panel ✅ How to set up aliases across addresses and domains ✅ Security settings every admin should review ✅ Managing spam se...

How Do I Add and Verify a Domain in Zoho Mail? (2025/528) 21.06.2025

Ready to start using Zoho Mail with your own domain name? It’s not as hard as it sounds — and in this episode, Charly walks through the process step-by-step so you can get it done with confidence. ✅ How to add your domain to Zoho Mail ✅ The DNS records you need to verify your domain ✅ Why DKIM is configured per email service ✅ Why SPF and DMARC are set per domain — and how to avoid conflict ✅...

Zoho Mail Plans: Which One Should You Choose? (2025/527) 20.06.2025

Thinking about switching to Zoho Mail? Not sure which account to start with? In this episode, Charly breaks down the different Zoho Mail plans so you can choose what works for you — whether you're a solo operator or running a growing business. ✅ What’s in each Zoho Mail plan (Free vs Lite vs Premium) ✅ Why you might want to start with a personal account first ✅ What the “Forever Free” plan...

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