Ask Charly Leetham

Rise and Shine: Your Dose Of Business Tech Inspiration

Where small business tech meets plain English. Charly Leetham brings decades of hands-on experience helping business owners harness technology - without drowning in jargon or wasting time on fluff. Whether you're a DIY'er trying to make sense of your website, emails, or software, or you just want to know if your IT team is talking sense, this podcast is for you. Each episode is packed with practical advice, real-world tips, and insights from the trenches. If you've ever thought, "There’s gotta be a better way to do this tech stuff" - you’re right. Charly is here to show you how.

Author

Ask Charly Leetham

Category

Technology

Podcast website

askcharlyleetham.com

Latest episode

Jul 9, 2026

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Episodes

Mastering Product Launches with Email Marketing! (2024/304) 09.11.2024

🌟 Ready to launch something new? In this episode, we cover the essentials for using email to announce your latest product or service! Learn how to build excitement, showcase benefits with stunning visuals, and offer a limited-time discount to encourage early adopters. Plus, discover the power of clear CTAs and real customer testimonials to drive engagement and trust. Whether it's a product, servi...

The Power of Email for Boosting Customer Retention! (2024/303) 08.11.2024

🌟 Want to keep your customers coming back? In this episode, we explore the impact of regular email communication in building loyalty and driving repeat business. Discover how to leverage exclusive offers, highlight your brand’s value, and run re-engagement campaigns to stay connected with your audience. From feedback requests to upselling opportunities, email can be a powerful tool for deepening...

Why Adding More Plugins Might Be Hurting Your Website! (2024/302) 07.11.2024

🌟 Struggling with website issues? Adding more plugins isn’t always the answer! In today’s episode, I discuss a common mistake many make when trying to fix problems like pop-ups not displaying properly: overloading your site with plugins. Instead, focus on clearing cache, checking settings, and simplifying your site’s setup to improve performance. 🌟 Avoid bloating your website and learn how to tr...

How to Write SEO Content That People Actually Want to Read! (2024/301) 06.11.2024

🌟 Are you struggling with SEO content that feels robotic and disconnected? In today’s episode, I share my #1 tip: Write for people, not search engines! Learn how to craft engaging content that uses keywords naturally while focusing on solving real problems. 🌟 Discover how to avoid keyword stuffing, write with cadence, and keep your content sounding human – because real connections lead to better...

How to Create a Winning Welcome Email Series for New Subscribers! (2024/300) 05.11.2024

🌟First impressions count! In this episode, we dive into crafting the perfect welcome email series to captivate your new subscribers and set the stage for long-term engagement. Discover the power of introducing your brand, sharing your mission, and offering value right from the start! 🌟 Learn how to build trust through customer testimonials, case studies, and behind-the-scenes content. We’ll also...

The Importance of GDPR Compliance in Email Marketing (2024/299) 04.11.2024

🌟Stay compliant and protect your business with GDPR-compliant email marketing! In this episode, Charly Leetham dives into the essentials of GDPR, explaining how to obtain explicit consent, maintain clear privacy policies, and implement strong data protection measures. 🌟 Learn about subscriber rights, including the "right to be forgotten," and the importance of keeping records of opt-ins to avoid...

How to Integrate Email Marketing with Social Media (2024/298) 03.11.2024

🌟➡️🌟 Supercharge your marketing by integrating email with social media! In this episode, Charly Leetham shows you how to cross-promote your social media channels through email and drive engagement on multiple platforms. 🌟 Learn how to repurpose content across both email and social, embed social proof to boost credibility, and target campaigns based on your followers' behavior. 🌟 With exclusive...

The Role of Drip Campaigns in Nurturing Leads (2024/297) 02.11.2024

🌟 Boost your lead nurturing with drip campaigns! In this episode, Charly Leetham dives deep into how drip campaigns can transform your marketing efforts by engaging leads step-by-step through a series of automated emails. 🌟 Discover how to personalize each message based on the recipient’s behavior, educate your prospects, and build trust over time. Learn how drip campaigns can segment and score...

Why Your Support Gets Confused and How You Can Help (2024/296) 01.11.2024

🌟 Ever wonder why your support team sometimes gets confused by your requests? In this episode, Charly Leetham shares insights into the disconnect between users and support teams. 🌟 Learn how to bridge the gap by providing clear, detailed explanations of what you were doing, the steps you took, and the outcome you expected. 🌟 Pro tips include using screenshots and screen capture videos to demons...

How to Use A/B Testing in Email Campaigns (2024/295) 31.10.2024

🌟 Boost your email marketing success with A/B testing! In this episode, Charly Leetham reveals how to optimize every aspect of your email campaigns through A/B testing. 🌟 Learn how to test subject lines, content layout, and call-to-actions (CTAs) to discover what resonates best with your audience. From comparing personalized emails to finding the perfect send times, Charly shares actionable tips...

The Importance of Timing in Sending Emails (2024/294) 30.10.2024

⏰ Timing is everything! In this episode, Charly Leetham breaks down why the timing of your emails can make or break your campaign success. 🌟 Learn how to find the perfect send times based on your audience’s behavior, and why segmenting by time zone is a game changer. From using behavioral triggers like abandoned cart emails to staying consistent with your schedule, Charly covers it all. 🌟 Plus,...

How to Craft Engaging Email Content That Drives Action (2024/293) 29.10.2024

🌟 Ready to write emails that spark action? In this episode, Charly Leetham shares the secrets to creating engaging email content that grabs attention and drives results. 🌟 Learn how to truly know your audience, craft compelling headlines, and keep your copy short yet impactful. 🌟 Discover the power of strong CTAs, eye-catching visuals, and the magic of urgency to encourage your readers to take...

The Role of Segmentation in Targeting Your Email Audience (2024/292) 28.10.2024

🌟 Unlock the true power of your email marketing with segmentation! In this episode, Charly Leetham dives deep into how segmenting your audience can skyrocket your engagement rates and conversions. 🌟 Learn how to target specific groups based on behaviors, demographics, and preferences to send more relevant, personalized emails that get results. Discover the magic of improving relevance, reducing...

How to Avoid the Spam Folder with Your Emails (2024/291) 27.10.2024

🌟 Struggling with emails landing in the spam folder? In this episode, Charly Leetham reveals actionable tips to boost your email deliverability and ensure your campaigns hit the inbox! 🌟 From avoiding common spam triggers like “Buy Now” to using double opt-ins for better list hygiene, learn how to keep your emails out of the spam folder. Discover the power of personalizing emails, maintaining li...

The Importance of a Mobile-Friendly Email Design (2024/290) 26.10.2024

🌟 Master Email Analytics to Supercharge Your Campaigns! In this episode, Charly Leetham breaks down the essential email metrics every marketer should track to optimize their email marketing strategy. 🌟 Discover how to improve open rates with engaging subject lines, increase click-through rates by refining your CTAs, and boost conversion rates with targeted content. Learn how to spot issues in yo...

How to Use Email Analytics to Improve Your Campaigns (2024/289) 25.10.2024

🌟 Master Email Analytics to Supercharge Your Campaigns! In this episode, Charly Leetham breaks down the essential email metrics every marketer should track to optimize their email marketing strategy. 🌟 Discover how to improve open rates with engaging subject lines, increase click-through rates by refining your CTAs, and boost conversion rates with targeted content. Learn how to spot issues in yo...

The Role of Email Newsletters in Building Customer Relationships (2024/288) 24.10.2024

🌟 Build stronger customer relationships through email newsletters! In this episode, Charly Leetham reveals how consistent, value-packed newsletters can keep your brand top-of-mind and foster customer loyalty. Learn how to showcase your expertise with case studies, success stories, and industry insights while driving traffic back to your website. 🌟 Discover how email newsletters build trust, educ...

How to Automate Your Email Campaigns for Better Efficiency (2024/287) 23.10.2024

🌟 Maximize efficiency with automated email campaigns! In this episode, Charly Leetham explains how to set up automated email workflows that save time and boost conversions. From creating a powerful welcome series to using behavioral triggers like abandoned cart reminders, learn how to keep your audience engaged without lifting a finger. 🌟 Discover the magic of drip campaigns, automated segmentat...

The Power of Personalisation in Email Marketing (2024/286) 22.10.2024

🌟 Boost engagement and conversions with personalised email marketing! In this episode, Charly Leetham dives into the transformative power of personalisation in email campaigns. 🌟 Learn how using a recipient’s name, tailored recommendations, and dynamic content can dramatically increase open rates, click-through rates, and overall conversions. Discover how segmentation and data-driven targeting c...

How to Write Effective Email Subject Lines (2024/285) 21.10.2024

🌟 Struggling to get your emails opened? In this episode, Charly Leetham reveals the secrets to writing effective email subject lines that boost your open rates and improve engagement. ✨ Learn how to keep subject lines short and actionable, create a sense of urgency, and personalize them for each recipient to grab attention. 🌟 Discover what words to avoid to keep your emails out of the spam fold...

The Importance of Regularly Cleaning Your Email List (2024/284) 20.10.2024

🌟 Is your email list cluttered with inactive subscribers? In this episode, Charly Leetham breaks down why regularly cleaning your email list is essential for your business's success. 🌟 Learn how to improve email deliverability, boost engagement rates, and reduce unnecessary costs by removing invalid or inactive contacts. Discover how list cleaning helps you stay GDPR-compliant and protects your...

How to Set Up Email Signatures for Brand Consistency (2024/283) 19.10.2024

✉️ Make your emails work harder for your brand! In this episode, Charly Leetham reveals how to set up professional email signatures that not only look polished but also maintain brand consistency. Learn the essential elements to include, such as your name, job title, and contact info, plus tips on adding CTAs to drive engagement. Charly also shares the importance of using your company's logo, colo...

How Not To Market To Your Clients: Avoiding Major Pitfalls (2024/282) 18.10.2024

🌟 Don’t be that marketer! In this episode, Charly Leetham dives into a cringe-worthy Instagram DM that highlights exactly how not to market to your clients. From typos in outreach to shallow tactics like "Be a Top Inspirational Woman," Charly breaks down the red flags and missed opportunities that lead to poor client relationships. Learn the mistakes to avoid if you want to build long-term, meani...

The Benefits of Using a Professional Email Address for Your Business (2024/281) 17.10.2024

🌟 Still using a generic email address for your business? It's time to level up! A professional email address (e.g., yourname@yourbusiness.com) boosts your brand’s credibility and helps you stand out from the competition. In this episode, Charly Leetham breaks down the top reasons why using a branded email domain is crucial for building trust, ensuring email deliverability, and promoting your busi...

Choosing the Right Email Provider for Your Business: Google, Zoho, or Microsoft? (2024/280) 16.10.2024

🌟 Not sure which email provider is the best fit for your business? In this episode, Charly Leetham compares Google Workspace, Zoho Mail, and Microsoft 365 to help you make the right choice. Discover the pros and cons of each, from Google’s seamless integration with Drive and Calendar, Zoho’s budget-friendly CRM integration, to Microsoft 365’s enterprise-level security and Office tool compatibilit...

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