Union Square Consulting

RevOps Corner

Business EN ↓ 118 episodes

Welcome to the RevOps Corner. In this Podcast we're in the corner of Revenue Operations and Go To Market professionals, sharing strategy, advice, and best practices for building scalable sales, marketing, and customer success operations in growth-stage B2B SaaS companies. For more information, go to:http://www.unionsquareconsulting.com

Author

Union Square Consulting

Category

Business

Latest episode

Jul 7, 2026

Where to listen?

Podcasts in the app Replaio Radio Coming soon

Podcasts are coming to the app soon. Install now and be the first to see a whole new take on podcasts

Get it on Google Play Install for free Android 5M+ downloads · 4.8 rating iOS soon

Episodes

The Relationship Between the CRO and RevOps with Tim Strickland and Scott Sutton 07.06.2024

In this episode of The RevOps Corner, our host Eddie Reynolds explores the relationship between the CRO and Revenue Operations with guests Tim Strickland and Scott Sutton . Tim, former CRO at ZoomInfo and now an advisory partner at Summit Partners, and Scott, former VP of RevOps at Zoominfo and now CEO at Later, discuss their collaborative experience at ZoomInfo. They discuss the structure and rol...

GTM Best Practices from Insight Partners with Jeremy Donovan 31.05.2024

In this episode of The RevOps Corner, our host Eddie Reynolds interviews Jeremy Donovan , EVP of RevOps and Strategy at Insight Partners. The conversation revolves the recent study from Insight Partners titled "Needles and Haystacks: Which Go-To-Market Practices Are Actually Best Practices" . Eddie and Jeremy go through the top 4 best practices in the study that correlated with the highe...

Refine Labs' Attribution Measurement Framework with Megan Bowen 24.05.2024

In this episode of The RevOps Corner, our host Eddie Reynolds sits down with Megan Bowen , CEO at Refine Labs – one of the top marketing agencies for B2B SaaS scale ups. You'll learn about: Hybrid marketing attribution (blending the attribution between software and self-reporting) Measuring the effectiveness of marketing all the way through to revenue And breaking it down by each channel withi...

How to Launch ABM with Andrei Zinkevich from Fullfunnel.io 17.05.2024

In this episode of the RevOps Corner, our host Eddie Reynolds interviews Andrej Zinkevich , co-founder of Fullfunnel.io, on defining ABM, launching it efficiently with minimal resources, and avoiding common pitfalls. The discussion covers the importance of understanding the buying process, focusing on accounts likely to convert, and the role of marketing and sales collaboration in identifying and...

The Death of the MQL with Renee Cohen 10.05.2024

In this episode of The RevOps Corner, our host Eddie Reynolds sits down with Renee Cohen , Vice President of Marketing and Operating Partner at Norwest Venture Partners, to discuss the evolution of lead generation strategies in B2B SaaS companies and the death of the MQL. The conversation covers topics such as the integration of inbound and outbound strategies, the importance of account-based mark...

Optimizing the Outbound Process with John Barrows 03.05.2024

In this episode of The RevOps Corner, our host Eddie Reynolds sits down with none other than John Barrows , CEO of JB Sales and professional sales trainer to some of the biggest B2B brands in the world. John shares his methods for successful outbound, focusing on how to operationalize the outbound process for B2B SaaS companies in 2024. This episode is filled with practical advice for sales operat...

Driving Growth with Customer Success w/ Janis Zech on RevOps Lab 26.04.2024

In this crossover episode with RevOps Lab, hosts Philip and Janis interview USC Founder Eddie Reynolds on the intricacies of executing a successful customer success motion. You'll learn about the importance of customer success and how RevOps can assist this key department – from implementing processes for onboarding to expansion and renewal. 00:00 Introduction 02:39 How do you define RevOps an...

RevOps & Go-to-Market Strategy w/ Jeff Ignacio at The RevOps Review 24.02.2024

In this crossover episode with The RevOps Review, host Jeff Ignacio interviews Union Square Consulting founder and CEO, Eddie Reynolds, about his journey from starting his first business at a young age to finding his passion in revenue operations. Eddie discusses his unique approach to B2B SaaS sales and highlights the importance of building a repeatable process. Eddie also shines a light on the c...

Hiring Sales Leaders From $10M to $100M ARR with Tony Rodoni 16.02.2024

In this episode of The RevOps Corner, our host Eddie Reynolds welcomes Tony Rodoni, Operating Partner at Bessemer Venture Partners and former Executive Vice President at Salesforce, to lay bare the nuances of building a sales team from when you're $10M in revenue to $100M. Tony discusses what he looks for when recruiting top-tier sales leaders and crafting revenue operations primed for explosi...

Finding and Using Attribution Data From the Dark Funnel with Kerry Cunningham 09.02.2024

In this episode of The RevOps Corner, Kerry Cunningham, research and thought leadership expert at 6sense, joins host Eddie Reynolds to discuss the concept of Dark Funnel Attribution. He shares key insights from the 2023 6ense B2B Buyer Experience Report and explores the challenges B2B SaaS companies face as they attempt to understand where their buyers are originating. With a deep dive into the bu...

Using RevOps to Improve Customer Experience w/ Sean Sullivan at Converge Coffee 08.12.2023

In this crossover episode with Converge Coffee, host Sean Sullivan chats with Union Square Consulting founder and CEO, Eddie Reynolds, about intertwining strategy, processes, and tech to improve customer retention and expansion. You'll learn about: - The vital metrics for customer success based on Eddie's experience at Salesforce - Why startups can have a better playbook than billion dolla...

What a Unicorn Knows with Insight Partners' Pablo Dominguez 11.04.2023

Why do some startups become billion dollar companies while others fail? What makes the key difference? Pablo Dominguez is an Operating Partner at VC Firm Insight Partners and runs the team that coaches their portfolio companies on better Go To Market Strategy and Process. He and his colleague, Matthew May, recently published the book "What A Unicorn Knows" sharing many of the secrets the...

RevOps Live #24 - Hacks to Make Retention Easier 06.04.2023

Getting new customers today is 10X harder than keeping the ones we have. To expand business, we must focus on increasing the satisfaction of our current customers. By doing so, we can not only retain them but also create growth opportunities. In this exciting episode of RevOps, host Eddie Reynolds and guest Joel Arnold share powerful insights on customer retention in today's economy. Join them...

How to Improve Revenue Efficiency During a Bear Market with Eddie Reynolds 04.04.2023

In an special crossover episode of RevOps Corner, Lee Bierton, the Head of Marketing at Ebsta, and Eddie Reynolds, the CEO and Founder of Union Square Consulting, engage in a candid conversation on optimizing revenue efficiency, identifying and fixing leaks in the sales funnel, streamlining revenue processes, and several other related topics. Both Lee and Eddie share their unique insights and expe...

RevOps Live #23 - Revenue Efficiency Pyramid for Marketing 30.03.2023

In this episode of RevOps Live, Joel Arnold (VP of Revenue Operations at Union Square Consulting) and Eddie Reynolds (Founder & CEO at Union Square Consulting) dive deeper into the Revenue Efficiency Pyramid and cover marketing. They talk about the foundational elements every B2B SaaS company needs to align sales and marketing and have an efficient Revenue Engine. If you found value in episode #15...

RevOps Live #22 - How We Tripled Sales Efficiency in an Economic Downturn 23.03.2023

In this episode of RevOps Live, Eddie Reynolds, Founder & CEO of a Union Square Consulting, sits down with Joel Arnold, VP of Revenue Operations to discuss how they tripled sales efficiency during an economic downturn. Joel shares his story of how he was able to balance his company's revenue engine, increase production per rep, and boost overall bookings. The two also discuss the importance of not...

RevOps Live #21: Achieving Sales & Marketing Alignment - Tactical Tips for Improving Performance 08.03.2023

In this episode of RevOps Live, host Eddie Reynolds (Founder & CEO) joined by Joel Arnold (VP of RevOps) breakdown essential knowledge for achieving sales and marketing alignment more efficiently. The discussion also covers a broad range of topics, including the way people buy, the importance of trust and validation in purchasing decisions, and the impact of technology on sales and marketing....

RevOps Live #20 - The Real ROI of RevOps 01.03.2023

In this weeks addition of RevOps Live #20 we reveal the REAL return on investment (ROI) of RevOps. Discover why you can't win in the long run without RevOps and how it should focus on enterprise value, not just revenue growth. Don't miss out on this eye-opening discussion with Joel Arnold, our VP of RevOps. To signup for all future events, click here. This episode was recorded February 23rd, 2023...

RevOps Live #19 - Building Better Territories 23.02.2023

RevOps Live is back with episode #19, and this time, the discussion is all about building better territories. Hosted by Eddie Reynolds, Founder & CEO of Union Square Consulting. In this episode, Joel Arnold, the VP of RevOps at Union Square Consulting, is here to guide us through this critical topic that affects not just the sales team but also the overall efficiency of an organization. Joel &...

RevOps Live #18 - Stop the Daily Fire-Drills in RevOps 15.02.2023

Maximizing Efficiency and Productivity in RevOps: Practical Tips for Organizing Your Work Are you struggling to manage the ever-increasing workload in RevOps? Do you feel like you're drowning in a sea of requests and never have time to be strategic? If so, you're not alone. Many RevOps professionals face similar challenges, but there are practical ways to bring order to the chaos and get more done...

RevOps Live #17 - How You Uncover Deep Insights Into Your Revenue Engine 09.02.2023

Join Eddie Reynolds, Founder & CEO of Union Square Consulting, for the latest episode of RevOps Live! In this episode, we're bringing back Joel Arnold, VP of Revenue Operations at Union Square Consulting. Joel is an expert in the field of revenue operations and has a wealth of knowledge to share with our listeners. In this episode, Joel and Eddie will dive into the importance of Insights in dr...

RevOps Live # 16 - How do you grow your career in RevOps? 02.02.2023

In this episode of RevOps Live Joel Arnold, VP of Revenue Operations at Union Square Consulting joins us again to chat with Eddie Reynolds about how to grow your career in RevOps, what it takes to become a VP of RevOps and much more. To signup for all future events, click here. This episode was recorded on Wednesday, Feburary 1st, 2023 ______________________________________________________________...

RevOps Live #15 - The RevOps Pyramid of Peak Efficiency 26.01.2023

In this episode of RevOps Live, our new VP of Revenue Operations, Joel Arnold, shares a methodology he's been crafting for years; the RevOps Efficiency Pyramid. He walks us through the four stages of maturity as Revenue Teams evolve from their first step of implementing a CRM to achieving Peak Revenue Efficiency with full alignment across teams, advanced analytics, and even AI/ML. To signup for al...

RevOps Live #14 - Evolving from Founder-Led Sales with Wayne Morris 11.01.2023

In this episode of RevOps Live guest Wayne Morris joins host joins host Eddie Reynolds to discuss founder-led sales, unique selling proposition, defining & differentiating idea market fit, product market fit & go-to market fit and much more on this weeks edition of RevOps Live. Who is Wayne Morris? Chief Revenue Officer, Wonderschool Inc Chief Revenue Officer, Guidebook Inc General Manager...

RevOps Live #13 - WTF is BizOps with Rachel Nazhand 05.01.2023

In this episode of RevOps Live guest Rachel Nazhand joins host joins host Eddie Reynolds to discuss business operations, how it relates to revenue operations, and discuss this hot take "Why #RevOps is actually a *type* of #BizOps "  Who is Rachel Nazhand? Experienced Operations Professional, specializing in small business, Series A to Series C, startups and Corporate Environments. VP of Busin...

Listen to the RevOps Corner podcast in Replaio

Radio and podcasts in one app - free, with no sign-up. Install today and do not miss the launch

Get it on Google Play

Replaio is not a podcast publisher; show names, artwork and audio belong to their authors and are distributed through public RSS feeds.