RevOps Champions

In this conversation, Cliff Simon, Chief Revenue Officer at Carabiner Group, shares insights on "revops-as-a-service" and the importance of understanding the customer buying journey. He emphasizes the need to work out processes manually before automating them and the value of documenting processes and concepts.  The importance of people, consistency, and change management in scaling busi...

Today's episode explores the vital role of authentic, long-term relationship-building in consulting and professional services firms.  Our guest, Sean Johnson, contrasts entrepreneurial and corporate consulting, stressing the challenges of smaller firms and the advantages of resource agility. He underscores the value of sharing insights, referrals, and niche expertise and advocates for a long-...

In today's episode, Michael Ewing discusses the critical role of data for decision-making, alignment, and scaling teams. He emphasizes the challenges posed by siloed systems and the necessity of integrated processes to align sales, marketing, and customer success. He also encourages collaboration between the Chief Revenue Officer (CRO) and the Chief Financial Officer (CFO). He aptly describes...

In this episode, Kate Kompelien discusses her process for building a customer experience (CX) strategy and how companies can use a customer-centric approach to achieve revenue growth. The conversation explores the link between CX and revenue, as well as the importance of measuring and tracking customer feedback to drive improvements. Kate also highlights the role of technology in aligning customer...

In this episode of RevOps Champions, Kyle Jepson, the senior inbound professor at HubSpot, walks us through the most significant features Hubspot updated in 2022. Then, he demos each and gives us a closer look into a function's past and current capabilities.  Is your business ready to scale? Take the Growth Readiness Score to find out. In 5 minutes, you’ll see:  Benchmark data showing how you...

Sales visibility makes sales management much more accessible. And sales visibility creates clarity, camaraderie, and empathy — foundations you can scale your business on.  But while sales managers are responsible for enabling the entire team's success, your sales team is often focused on their efforts and results. That is why it is necessary that an individual or a team is evaluated based on...

Is your business ready to scale? Take the Growth Readiness Score to find out. In 5 minutes, you’ll see:  Benchmark data showing how you stack up to other organizations A clear view of your operational maturity  Whether your business is ready to scale (and what to do next if it’s not) Let's Connect Subscribe to the RevOps Champions Newsletter LinkedIn YouTube Explore the show at revopschampion...

In this episode of RevOps Champions, we welcome Jack Coopersmith, GTM Specialist – Commerce & Payments at HubSpot. Jack introduces HubSpot Payments and why the solution, although built for small and mid-size businesses, can be a good fit for organizations across various industries.  Jack also shares why Hubspot shifted from being an inbound marketing-focused company to a commerce company and w...

Every leader knows how important it is to analyze business data. And whether you want to track your marketing strategy or alter your processes, HubSpot reporting is key to success.  But if you want to create a report that drives your business forward, you need to ask yourself the right questions.  In this episode of the RevOps Champions podcast, our host Tiffany Cavegn welcomes Bradley Hofbauer, t...

In this episode of RevOps Champions, we are joined by Devyn Bellamy, the senior marketing manager, partner GTM enablement at HubSpot, and George B. Thomas, the owner of George B. Thomas.  The two share their experiences building various communities, the challenges they faced along the way, and the lessons they learned. They also discuss authenticity, consistency, and mastering the art of listening...

RevOps is a B2B function that uses automation to help teams make decisions that grow the business. It represents the convergence of marketing, sales, and customer service and has four components: people, process, data, and technology. But companies often do not take into account the alignment of all these components. They only invest in technology, thinking that it will fix data, processes, and pe...

RevOps is all about maximizing the business's revenue potential. And technology is one of its most important components. But there's more to RevOps than just tech — it is actually more about aligning people, processes, and technology to grow your business.  In this episode of the RevOps Champions podcast, our host Brendon Dennewill welcomes Scott Sannes, the principal & director of s...

Employee satisfaction and customer experience depend on the company’s tech stack. However, few organizations see innovation as necessary for business growth rather than as another box they need to check like everyone else. Therefore, if you want to help your team to work smarter, not just harder, and meet the clients' needs, you need to ensure that your formula for success is complete and com...

Technology has developed over the years. Its impact can be seen in the rise of new business models that have been successful. More recently, high-growth companies have adopted Revenue Operations (RevOps) as the main strategy in their go-to-market plans.  RevOps is meant to bring together all customer-facing operations, people, and teams to drive growth and make operations more efficient. But many...

Running a business and being an entrepreneur can be pretty rewarding. But it comes with many challenges. Therefore, every business owner aspiring to become a successful leader must be open to new perspectives, use an employee-first approach, constantly learn, and make fast, informed decisions.  In this episode of RevOps Champions, our host Brendon Dennewill welcomes Mark Lachance, the CEO of Maxy...

Without a doubt, the lifeblood of every company is sales. And that's why RevOps is such a critical function of a go-to-market strategy for scaling revenue and driving business growth. But RevOps goes beyond sales teams and extends into other business functions; as our guest says, RevOps is both sales and operational execution. In this episode of the RevOps Champions podcast, host Brendon Denn...

RevOps is the building block of an organization as it unifies different departments around the same goal — revenue generation.  But it all starts with people and how you make them feel. If you give your people what they need to thrive, revenue and profitability will follow. In this episode of the RevOps Champions podcast, our host Brendon Dennewill introduces Bob Gardner, the CEO of Gardner Builde...

There is no RevOps playbook. However, understanding the essence of the RevOps framework can significantly help companies align their teams, improve their sales, and provide exceptional customer and employee experience. And that's not even the beginning of what RevOps can do. But is RevOps only about technology and tools? While software solutions can undoubtedly maximize the company's bus...

Unlike marketing and sales, RevOps is a relatively new player in the field. And that's the main reason why marketers and people in general usually don't understand it completely. While RevOps is often described as a method that helps businesses generate more revenue, other RevOps masterminds have a broader perspective on its significance. But no single definition can encompass the real e...

Moving from hardware to software and focusing on automation is what most companies — both tech and traditional ones — aim for. But, that transition is far from easy and not without its challenges.  That's why every company needs to answer a few questions before diving into it. The most critical ones are: a) What is the purpose of our business? b) Do we have a skilled team? c) Is our leadershi...

RevOps is a fairly complex business function and data and alignment are its two most vital parts. When companies leverage data to achieve more and combine it with great marketing, sales, and service alignment, they can expect tremendous success. But other aspects, including sales comp, territory structuring, headcount planning, target setting, and change management, also play a vital role in a com...

A robust strategy is not the only secret ingredient for the success of any business. While strategy plays a vital role in achieving business goals, it's important to have the right people on your team and focus on them primarily. That way, entrepreneurs have the opportunity to "fill up the whole circle" and grow their companies. But what challenges does this process bring? How do en...

Child hunger has always been a problem. Although schools provide food for all kids on weekdays, it doesn’t solve the problem of children going hungry over the weekend if their families cannot afford enough food during weekends. As a result, students feel sluggish and moody when Monday comes. Some students even sneak some food into their pockets to take home so they don’t go hungry over the weekend...

There’s no shortage of data to tap into as a business leader. When used properly, data can propel the company to new heights. But there’s also the possibility of disorganized data or data overwhelm. Departments that don’t necessarily talk to one another don’t share data resources, especially if those resources are in a format like a PowerPoint or a PDF. Even when those resources are shared, they a...