Rev Cycle Unscripted

In this insightful episode, we sat down with Kim Davis, Chief Revenue Officer at CU Medicine, to explore the unique structure and challenges of academic medical centers. Kim shares her experiences managing a complex network of 4,000 providers and discusses the intricacies of revenue cycle management. We delve into the importance of servant leadership and how it shapes organizational culture. Join...

Ben Reigle and Jon Neikirk explore the evolution of revenue cycle management in healthcare, highlighting the transition from outdated systems to modern technology like Epic dashboards, which enhance operational efficiency and visibility.

Jonathan wiik and Ben Reigle dive into the integration of AI in healthcare, focusing on the assumptions of efficiency and accuracy. They highlight the significant challenges posed by poor data quality in the healthcare sector, as well as how the current administration is effecting the healthcare industry.  

In this episode, Ben engages in a lively discussion with Travis and Sean from Hyve, exploring the complexities of healthcare data utilization, the challenges of coding and payment transparency, and the evolving dynamics between payers and providers. They delve into the importance of collective data analysis, the future of healthcare negotiations, and the intricacies of navigating audits and paymen...

In this episode of Rev cycle unscripted, Katerina Serdenkovskiv & Manal AlMaghafi discuss their diverse backgrounds in healthcare, the evolution of revenue cycle management, and the impact of automation and AI on the industry. They explore the challenges of data accessibility, the future of patient experience, and the generational shifts in job roles within healthcare. The conversation emphasizes...

In this episode of Rev Cycle Unscripted, Ben Reigle and Scott Cooper discuss the evolving landscape of revenue cycle management, focusing on the integration of AI, the challenges of healthcare automation, and the complexities of patient billing. They explore the impact of hospital mergers on community connections and payment behaviors, as well as the broader implications of automation on the healt...

Introduction Episode of Rev Cycle Unscripted! Ben on Linkedin: https://www.linkedin.com/in/ben-reigle/ Tina on Linkedin:   https://www.linkedin.com/in/tina-fleming-uncaged/ RCM Leaders Forum: https://www.linkedin.com/company/rcm-leaders-forum/

I have been working on a new concept for a few months. I'm so thankful to Kayla Howell, CRCR John Ziegler and the entire HFMA Central Ohio chapter for giving me the freedom to present it last week. This group has consistently been willing to dive into the unknown with some of my crazy ideas. For that I'm very appreciative. Special thanks to my guests who joined me on stage after my talk to discuss...

Jonathan Wiik, Healthcare industry Author and VP of FinThrive, predicts changes to American healthcare under the current administration as well as dives back into his past reminiscing his first hospital job. This episode is brought to you by our good friends at Switch RCM. Please reach out to Nate and the team: Nate@switchrcm.com You will not regret it. Those cats are doing some very interesting t...

Ben breaks down the "Johari Window" framework, a tool that helps people understand themselves and how others perceive them. Reach out with your rant ideas! Email " RevCycleRants@gmail.com " Subscribe for more Rev Cycle Content.

Ryan Patterson (Senior Director, Ambulatory Operations at Jefferson Health) and Sherry Onushco (Director at Lehigh Valley Health Network) discuss exciting changes they're making in their networks to streamline checking in, checking out and payment. This episode is brought to you by our good friends at Switch RCM. Please reach out to Nate and the team: Nate@switchrcm.com You will not regret it. Tho...

Ben rehashes a previous talk he gave titled "Clouds and Dirt" where he tells the story of British explorer Robert Falcon Scott and Norwegian explorer Roland Amundsen as they both aimed to be the first to reach the South Pole in 1911. Reach out with your rant ideas! Email " RevCycleRants@gmail.com " Subscribe for more Rev Cycle Content.

Mark Meyer (Chief Financial Officer Health System at UT Southwestern Medical Center) and Kelly Kloeckler (Associate Vice President Revenue Cycle Operations, UT Southwestern) Discuss the methods and tactics their team has found succes in at UT. This episode is brought to you by our good friends at Switch RCM. Please reach out to Nate and the team: Nate@switchrcm.com You will not regret it. Those ca...

Ben has some HOT TAKES about Linkedin's promotional posts and norms this week, as well as a one year look back at United Healthcare's data breach. Email " RevCycleRants@gmail.com " with your rant ideas! Subscribe for more Rev Cycle Content.

Ben reflects on his first attempt at building a revenue cycle educational class and the short comings of it, then expresses his enthusiasm at his current iteration of the same dream. Please Email " RevCycleRants@gmail.com " with your rant ideas! Subscribe for more Rev Cycle Content.

Ben talks about a potential fee for appeals, and how that could effect the process of Rev Cycle. Please Email " RevCycleRants@gmail.com " with your rant ideas! Subscribe for more Rev Cycle Content.

My Good Friends Live from Indianapolis HFMA with Motti Edelstein (Vice President Chief Revenue Officer at Sutter Health) and David Kelly (Vice President Revenue Cycle & Ambulatory Operations) This episode is brought to you by our good friends at Switch RCM. Please reach out to Nate and the team: Nate@switchrcm.com You will not regret it. Those cats are doing some very interesting things. Don't for...

Join Ben as he touches on his recent linkedin exchange with renowned businessman Mark Cuban and discuses potential fixes for insurance-patient relations. Please Email " RevCycleRants@gmail.com " with your rant ideas! Subscribe for more Rev Cycle Content.

Join Ben as he touches on his recent linkedin exchange with renowned businessman Mark Cuban and discuses potential fixes for insurance-patient relations. Please Email " RevCycleRants@gmail.com " with your rant ideas! Subscribe for more Rev Cycle Content.

We're starting a new off shoot of the My Good Friends podcast called "Revenue Cycle Rants" where Ben will take on a topic in a shorter form episode once a week to foster a greater conversation online. This week Ben starts us off with the topic of Patient Balances and The Rand Experiment. The RAND Health Insurance Experiment (HIE) was a landmark study conducted from 1971 to 1982 to assess how diffe...

We're starting a new off shoot of the My Good Friends podcast called "Revenue Cycle Rants" where Ben will take on a topic in a shorter form episode once a week to foster a greater conversation online. Please Email " RevCycleRants@gmail.com " with your rant ideas! Subscribe for more Rev Cycle Content.

Thank you all for a wonderful season, We'll be back soon with all our good friends. Here's to 2025. This episode is brought to you by our good friends at Switch RCM.  Please reach out to Nate and the team: Nate@switchrcm.com  You will not regret it.  Those cats are doing some very interesting things.   Don't forget to like and subscribe!  

What's happening behind the tech war? The Brilliant Ramie Phillips guides us through what goes on behind the computer. With over two decades of cybersecurity expertise, Ramie has held a variety of executive and technical leadership roles, driving strategic initiatives and spearheading comprehensive security programs across multiple industries. As an Executive Cybersecurity Consultant, he has succe...

Great episode this week tackling the topic of consulting. How do we use it effectively? What challenges are consultants facing in the modern healthcare world? Incredible incites from Katy Ryan Michaud (VP of Rev Cycle at FMOL) and Judi Sarti (VP of Healthrise) This episode is brought to you by our good friends at Switch RCM.  Please reach out to Nate and the team: Nate@switchrcm.com  You will not...

We're coming to you live from Region 6 HFMA 2024! We had an incredible conversation with crowd participation, asking the real questions! We had some brilliant minds on stage with us: Ryan Duffy, Attorney at Miller Johnson. Ami Faria, Director of Reimbursement at Powerback. And the man the myth, the legend Kevin Lasser, CEO of RevKeep. This episode is brought to you by our good friends at Switch RC...