Retail Unwrapped - from The Robin Report

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! that no one over the age of 33 has ever heard of. Shein has grown 100 percent over the last eight years, making it the fastest growing ecommerce brand in the world and putting it in a position to be the number-one online global fashion retailer. How did they do it? Join Robin Lewis and Shelley E. K...

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! The final frontier encompasses the science of retailing combined with the art of human connection. How retailers are delivering on this is heavily dependent on their frontline brand ambassadors.  Join Robin Lewis and Shelley E. Kohan, TRR’s chief strategist, as they redefine retailing’s final front...

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Understanding the movement inside a physical store in real-time can give any retailer an edge. Consider that, in a down market, or even a looming recession, Spatial Intelligence can help retailers cut costs by optimizing operations expenses through a data-driven approach. Join Robin Lewis, Shelley...

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Emerging challenges to back-to-school are led by inflation that is impacting discretionary spending and making shoppers anxious. How do retailers plan inventory and give customers a reason to buy? Join Robin Lewis, Shelley Kohan, TRR’s chief strategist, and special guest Sarah Galvez, Corporate Com...

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Retail has a new face. Traditionally envisioned as a central brick-and-mortar store that sells products, retail has morphed into commerce everywhere, anytime. Now the consumer is the center and commerce comes directly to them. Join Robin Lewis and Shelley E. Kohan, TRR’s chief strategist, as they p...

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Here’s an interesting question: Will Macy’s and its Toys R Us partnership give discount stores a run for their money this holiday? With the iconic toy brand in every Macy’s store, the strategy combining nostalgia and convenience could be a home run. Join Robin Lewis and Shelley E. Kohan, TRR’s chie...

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Environmental impacts, demographic shifts in the U.S. market, and a consumer that wants to be more involved with a brand’s product development process are leading major brands to rethink inventory positions. Join Robin Lewis and Shelley E. Kohan, TRR’s chief strategist, as they dig into how mass cu...

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Big tech firms are getting greedy and make more profit every second than the median wage of a U.S. worker makes in a week. Are the big five – Amazon, Apple, Microsoft, Meta, and Google -- becoming monopolies too big to handle? Join Robin Lewis and Shelley E. Kohan, TRR’s chief strategist as they de...

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Unions are making a comeback strengthened by a tight labor market, empowered workers, and the prospect of a recession. A more educated entry- l evel workforce is raising its voice for better working conditions and respect. Join Robin Lewis and Shelley E. Kohan, TRR’s chief strategist, as they look...

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Is BNPL (Buy Now, Pay Later) a better way to pay as a credit card replacement or just another payment option? The number of U.S. BNPL users will have soared from 1.6 million in 2018 to 59.3 million in 2022 with dozens of copycat startup companies opening weekly. But watch out! When the big guns wit...

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Amazon’s internal forecasting system is its secret weapon, but it has come back to bite with excess warehouse capacity and slowing demand. Leadership changes starting at the top, a wildly different management approach to the business, and many top executive exits leave Amazon in a state of transfor...

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Retailers over-forecasted inventory and supply doesn’t match consumer demand. It’s another perfect storm brewing. As rising food prices and historic high costs for fuel suck money out of the discretionary spending bucket, retailers will be left with even more unwanted inventory. Join Robin Lewis an...

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! What’s the fate of ecomm subscription services? Sales are expected to grow by 15% in 2022, totaling $33.5 billion … but that’s only 3% of total retail ecom sales. And subscriptions may be facing consumer pushback; 40% say they just have too many. Join Robin Lewis and Shelley E. Kohan, TRR’s chief s...

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Gap Inc. is on its fifth CEO, and success still seems elusive. Ever since Mickey Drexler left, it’s been the same story: not so hot. The well-intentioned BODEQUALITY strategic initiative for inclusive sizing failed in execution with Old Navy taking a sales nosedive. Gap’s peer, American Eagle Outfi...

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! How do consumers trust? There’s been a major shift in customer behavior as a result of the pandemic. Transparency, authenticity, and relevance are table stakes. Sustainability resonates highly with consumers who are concerned about microplastics and water and want brand commitment to circularity. J...

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! The bigger they are, the harder they fall. Tech giants – Alphabet, Apple, Amazon, Meta and Microsoft -- have been dominating the field for decades. Although these stocks are highly volatile and investor expectations can become overheated, now with raging inflation, fears of recession, new privacy l...

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Amazon's business is slowing down... online sales, subscription services, and third-party sales growth trended down in 2021 and into Q1 2022 suggesting the company is slipping into a maturity phase. Is Andy Jassy the right guy to steer Amazon into maturity and still keep the creative curve acc...

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! We are entering a new era of reimagining the workplace and how work gets done. A hybrid workforce is the new model. The good news is that employees are getting want they want. The not so good news is that retail systems and processes need an overhaul. Join Robin Lewis, Shelley E. Kohan, TRR’s chief...

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Apparel resale is predicted to be a $64 billion market by 2024 representing 14 percent of apparel, footwear, and accessories sales. It checks off all the right boxes: it’s eco-friendly keeping goods out of the landfills; conserves energy from production and shipping logistics; and it gives younger...

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! For decades, customers have given away their personal data for free, but that’s changing. Customers now can limit how their personal data can be used. Retail companies need to reset how customer data is treated and by giving data control back to the customer. Join Robin Lewis, Shelley E. Kohan, TRR...

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! The success of online retail has been greatly exaggerated. And the death rate of physical retail has been overestimated. Store openings will outweigh closures three to one in 2022 … and online can’t deliver a premium, empathetic experience. Join Robin Lewis and Shelley E. Kohan, TRR’s chief strateg...

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Take a deeper look at what’s going on with the wave of resignations and you’ll see that there is a trending shift of workers transitioning from blue collar to white collar. Opportunity knocks. Better pay, better work/life balance and reskilling is lifting workers from the warehouse to software, hig...

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Here’s a wake-up call for all retailers: Workers are resetting the traditional employee/employer relationship and unions are on the rise. The numbers are clear -- with 11.3 million jobs open, workers are calling the shots and demanding a fair salary, better benefits package and safe working conditi...

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! The activists and HBC are circling around their prey with little interest in improving Kohl’s retail business. This is a short-term, financial pureplay, and the losers will be the customers. Join Robin Lewis and Shelley E. Kohan, TRR’s chief strategist, as they discuss how CEO Michelle Gass can nav...

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! We are connected. The cumulative effect of cutting off Russia from the global financial system coupled with taking Ukrainian exports offline will have far-reaching impacts across the globe. Young 20- and 30-something consumers have deputized themselves as economic ambassadors, influencing foreign p...