Retail Transformation Show with Oliver Banks

Sustainability presents one of the biggest challenges that humans and retail have ever had to face. There are many facets of sustainability – but the ability to protect and save our planet is perhaps the most pressing and critical. Join the host of the Retail Transformation Show podcast, Oliver Banks, to discover why the future of the retail industry might end up being only half of what it is toda...

Taking on a transformation needs a different mindset and a culture that welcomes and encourages change. If you're looking at building a transformation team, then you must hear about the 4Ps of building successful teams. Listen now to get clear and actionable tips to help build a winning culture and team. The post 065: Building Winning Transformation Teams appeared first on OB&Co .

The Internet of Things (or IoT) is one of the technological developments that could significantly transform retail. It will connect the whole store together and offers a huge opportunity for collecting data and optimising the shopping trip. Joe Jensen, General Manager for the Retail Solutions Division at Intel, joins Oliver Banks and tells us more about IOT. The post 064: How IOT Will Change Retai...

There have been some huge changes and challenges for retail recently. So, in this episode, Oliver Banks speaks to Chris Brook Carter, the MD and SVP of Retail Week and the World Retail Congress. Take advantage of Chris's unique helicopter view about how retail has and continues to change. The post 063: What You Must Know About Retail Today appeared first on OB&Co .

As we start a new year, it's time to dust off the crystal ball and take a look at some of the big themes and trends that will be big in retail in 2020. From improving financial health to sustainability, it looks like a central retail trend for 2020 will be that of transformation. Join Oliver Banks in this podcast episode to discover what the next year could look like for the retail industry. The p...

Retail in 2019 has continued to be a turbulent ride. From struggling companies, to literal firefighting. And from lie detector tests to the political landscape. There have been some major news in the sector. Join Oliver Banks in this podcast episode to listen now to recall the biggest stories from 2019 and what they mean for you and retail in 2020. The post 061: Review Of The Year 2019 appeared fi...

Physical stores face adverse trading. In today's retail world, they must be more than just a place to buy stuff. Instead, they should be able to entertain and inspire your customers. So, maybe it's time to start thinking about your stores as a stage to give your customers a real experience and a competitive advantage. Join Oliver Banks and discover a different angle on how you can set up your stor...

Customer experience or CX is important in today's retail market. But what if experience isn't what actually counts and makes a difference? What if, what's really important here is the memory that it creates. Discover how the brain works and how you can use this to create a better customer experience. The post 059: Creating Memorable Experiences appeared first on OB&Co .

To deliver successful retail transformation change programmes, it's essential to be at your best. In episode 58 of the Retail Transformation Show, resilience coach and mindset expert, Steph Tranter, teaches us 5 steps to be able to manage our emotions and stay in control. The post 058: Building Your Emotional Resilience (part 2) appeared first on OB&Co .

If you're leading a retail transformation, then you know it's busy, demanding, challenging - you could even call it stressful. But if you build up your emotional resilience, then you can overcome this stress and be the best version of yourself. Join Oliver Banks as he welcomes Steph Tranter to help you understand how to build your emotional resilience and overcome stress. The post 057: Building Yo...

We recognise that retail is changing. The old ways of being successful in a career don't necessarily ring true any more. So, I've asked 4 expert people to answer the simple question: "what is your best career tip in the challenging and changing retail landscape?" In this episode, Marguerite Bell, Amber Kelly, Gary Pickering and Ian Shepherd join host Oliver Banks. The post 056: Career Tips For The...

A huge amount of change is occuring in retail right now and too many companies are struggling or paying the ultimate price for not transforming. This episode is part 2 where you can learn expert strategies, tips and tactics from Oliver Banks and the special guests who have appeared on the Retail Transformation Show. Hear the best golden nuggets that featured over the past year. The post 055: The B...

The world of retail is busy and challenging... and retail transformation is critical for the future of the industry. Hear the best bits and get ready to take a whirlwind tour through the golden nuggets that have been shared in previous episodes from Oliver Banks and the special guests who have appeared on the Retail Transformation Show. The post 054: The Best Bits From The First Year Of The Podcas...

If you need to start a transformation journey, you'll find many complex things going on in your heart and your head. That's natural to feel or think that way. So, to help you, in this podcast episode, Oliver Banks lays out a menu of 10 different types of retail transformation which you can use to pick and choose what will be relevant for your organisation. The post 053: The Retail Transformation M...

Retail is facing a tough time. So, if you're facing adversity, then it's essential to take action and do it quickly too. There are many things you could do, but what are the things that you must do quickly for a fast return on your time investment. In this episode, discover 10 things that you can do right now to get started. The post 052: 10 Steps To Overcome Adversity appeared first on OB&Co .

It won't surprise you that retail is tough. But why is this? Why have some companies done well and others struggled? And what makes the retail market particularly challenging compared to the older retail market? Listen now to remind yourself what retail used to be like and why companies have struggled to change. The post 051: Why Are Retailers Facing Adversity? appeared first on OB&Co .

The word transformation builds a whole range of emotions in us. It can excite some and give a cold sweat to others. But, if we're using the word "transformation" incorrectly then we'll be setting the wrong expectations among stakeholders and shareholders. So it's critical that we really understand when we are talking about transformation - and when we are not. The post 050: Is Transformation Right...

We often talk of all of the change happening in retail... but is the retail industry actually changing? Or are we just getting over excited? Is this just a natural evolution and we're blowing things out of proportion? In fact, this essential question is critical to dive into for the Retail Transformation Show. The post 049: Is Retail Actually Changing? appeared first on OB&Co .

Live events can be a vital source of insight, ideas, suppliers and relationships. But, to make the most of attending live events, it’s critical to be more strategic in your actions before the event, during the event and after the event. In the build up to Ascential’s Tech event in October, Oliver Banks talks to […] The post 048: Get Ready For Tech (And Other Live Event Tips) appeared first on OB&C...

Whenever we're thinking about retail transformation, technology probably isn't that far away. Technology has significantly changed our lives. Meanwhile, retail technology has the same effect on the world of shopping: both for consumers and businesses. In this episode, Oliver Banks explores key challenges and trends with Poppie Mickleburgh and Rebecca Morrison from the Retail Week team at Ascential...

The retail landscape is changing and your business must adapt and transform. However, recognising the need to transform is only the first step. Making it happen is much harder. In this podcast episode, Oliver Banks talks to the experienced retailer and former CEO and COO, Ian Shepherd, who guides us through some of the toughest elements of making a transformation happen. The post 046: Reinventing...

The retail world is changing and evolving. My special guest, ex retail CEO, Ian Shepherd, calls this the "New Normal" and has created 6 new rules to help define how the world works now and, in particular, what you must to do win in our digitally enabled world. Discover his new book and the 6 rules that will set you up for success in our fast changing world. The post 045: Reinventing Retail For The...

We're living in a changing world and retailers must change and transform. But change can be hard and there are many opportunities to fail. So, we collectively turn to digital transformation as the solution. However, in this episode of the Retail Transformation Show Oliver Banks explains why digital transformation could be guiding you through to failure. The post 044: The Problem With Digital Trans...

Consumers are driving the retail market more than ever before. Much of this power is down to their ability to have a voice that is heard. Social media is the megaphone that amplifies that voice to be heard by global companies. Polly Barnfield OBE continues the conversation with Oliver Banks and explores how physical stores can use social media effectively. Show notes at www.obandco.uk/43. The post...

The retail market is going through extraordinary change and transformation. The rise of social media is one of the drivers for this. Facebook, Twitter, Instagram and others have significantly changed the retail industry. Polly Barnfield OBE, the Founder and CEO of Maybe, joins Oliver Banks and explains how and why this is happening. The post 042: How Social Media Is Changing Retail (part 1) appear...