Retail Therapy

We’re excited to share this week's episode of the Retail Therapy podcast with you -  a candid and insightful conversation with one of Australia's leading retail and technology influencers, Pip Marlow, CEO of Salesforce ANZ & ASEAN. Salesforce is a global leader in Customer Relationship Management, helping businesses grow and increase sales and to better understand their customers, through innovati...

We are delighted to share the next episode of ARA Retail Therapy – with Michael Schneider, Managing Director of Bunnings Group. Bunnings is Australia’s leading retailer for home improvements and is one of the most recognisable brands in the country. With more than 350 trading locations and 48,000 team members, Mike’s insights into leadership, growth, collaboration and innovation are incredibly val...

This week we take a slight change of pace from our previous podcast episodes where we’ve been speaking to retail business leaders. But as the Lord Mayor of Melbourne, Sally Capp and her team play an important role in supporting business growth in the Melbourne CBD and to help small businesses navigate the ongoing challenges of the COVID-19 pandemic.  Lord Mayor Sally Capp has had some interesting...

We’re excited to share episode 4 of the Retail Therapy podcast, proudly brought to you by American Express. Join Paul Zahra in the AMEX Lounge to chat with Karen Bozic, the Group CEO of craveable brands. – which is made up of Red Rooster, Oporto and Chicken Treat. Karen joined craveable brands in December 2019 as Group CEO. As a highly experienced executive and Board member, Karen was able to lead...

“I think the most powerful thing a leader can do is actually listen and act on advice, as opposed to sprouting it. There is a perception that leadership is about having all the answers and knowing what to do, but I think sometimes it’s more powerful to do the opposite.” In this episode of Retail Therapy, Paul Zahra speaks with Anthony Heraghty, Group Managing Director and CEO, Super Retail Group –...

“If I look back in 5 years’ time, and together as an industry we haven’t embraced the opportunity to really make a difference in sustainability, training and skills development, diversity and women in the workforce… I’ll be disappointed because I feel we have such a privileged position representing so many people across Australia.”   In this episode of Retail Therapy, we speak with Sarah Hunter, t...

What do canoes, boxes of wine and air-fryers all have in common? They are just some of the items Australia Post delivered, or sold, to Australians during lockdown.  This first episode of Retail Therapy features a fantastic conversation with Nicole Sheffield, Executive General Manager, Community and Consumer at Australia Post . Nicole Sheffield is a highly accomplished senior executive with extensi...

Launching May 2021. Welcome to Retail Therapy - a podcast proudly brought to you by American Express. Each episode we’ll be chatting to a leader in Australia’s retail industry, including the CEOs of some of Australia’s biggest retailers. We’ll be finding out what makes them tick… What defines their leadership style… And how they got to the top of their game. Learn more about the ARA: retail.org.au...