DLC Management Corp.

Retail Retold

Business EN ↓ 385 episodes

The Retail Retold Podcast highlights community retailer stories from across the country and gives a behind-the-scenes perspective from business leaders in both retail and real estate industries. The show’s episodes contain valuable insights that help solve the needs of entrepreneurs and real estate pros. Each week our guests share stories of what worked, what didn’t, the ups and downs – giving the audience a critical set of tools needed for business success. Join host Chris Ressa and new guests weekly for amazing insights and thought-provoking stories. Brought to you by DLC Management Corp.

Author

DLC Management Corp.

Category

Business

Podcast website

retailretold.com

Latest episode

Jul 9, 2026

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Episodes

2026: The Year Retail Real Estate Turns Momentum Into Pricing Power 23.01.2026

What Signals Say 2026 Could Outperform a Strong 2025 for Retail Real Estate? 2026 might be the year retail real estate finally turns momentum into pricing power. Chris Ressa and Karly Iacono open with a confident call: next year will outperform an already-strong 2025, and the data is starting to line up behind it. Holiday sales climbed roughly 4 percent year-over-year, outpacing inflation and rein...

Built to Last: Retail Real Estate Strategies for the Current Cycle 15.01.2026

What Does It Take to Go the Distance in Retail Real Estate Today? Retail real estate in early 2026 is defined by imbalance. In many suburban, open-air markets, demand is overwhelming supply. Five tenants are chasing one quality space. Vacancy is razor-thin. New construction still does not pencil. The result is leverage—and it is shifting. Chris Ressa and Andrew Mahr of Bialow Real Estate dig into...

The Forces Aligning Behind Retail Real Estate in 2026 09.01.2026

What Happens When Strong Consumers, Limited Supply, and Leasing Demand Collide? Retail real estate is not just stable — it is entering a meaningfully better phase of the cycle. Drawing on recent conversations with owners, brokers, tenants, architects, engineers, and contractors, Chris Ressa challenges the prevailing narrative that 2026 will simply mirror a solid 2025. Instead, he outlines why the...

The Conversations You Didn’t Hear at ICSC New York 18.12.2025

Is Retail Entering 2026 with More Certainty Than Ever? Fresh off the energy of ICSC New York, Chris Ressa and Carly Iacono unpack what really matters in retail real estate right now and where the market is headed into 2026. In this episode of What’s in Store , they move past surface-level headlines and dig into the conversations happening behind closed doors with investors, landlords, and retailer...

Deal Protection and Personal Edge: Lessons Worth Replaying 16.12.2025

Are you managing risk in your leases, or just hoping for the best? Flashing back to December 2023, this Retail Retold replay proves just how relevant the details still are. In this episode, host Chris Ressa breaks down one of the most underestimated risks in retail real estate leasing: possession contingencies. A lease can be fully executed, a delivery date locked in, and everyone feeling good, un...

Do Psychographics Beat Demographics? 05.12.2025

How is Spatial.ai mapping real retail demand? In this episode of Retail Retold , host Chris Ressa gets inside the mind of Lÿden Foust , the CEO and founder of Spatial.ai —the company turning real human behavior into a map retailers can actually use . If you think location strategy is still built on income bands and census data, this conversation flips that idea on its head. Foust explains how Pers...

Scaling Fun: The Real Estate Machine Behind Unleashed Brands 01.12.2025

Can entertainment concepts win in a tight real estate market? The kids’ entertainment world is exploding, and in this episode of Retail Retold, host Chris Ressa dives straight into the center of that momentum with Melissa Tinsley , Director of Real Estate at Unleashed Brands . Melissa pulls back the curtain on the powerhouse portfolio behind Urban Air, Sylvan Learning, The Little Gym, and Water Wi...

Which of These Four Luxury Trends Will Reshape Brands the Most? 21.11.2025

Which of these trends will reshape brands the most? This week on What’s in Store , Karly Iacono and Chris Ressa break down the power moves happening across luxury retail—and why the category is rewriting the rules of real estate. They open with a jolt: luxury brands are no longer just leasing the world’s most iconic corners… they’re buying them outright. Prada dropping $835 million on Fifth Avenue...

Exiting a Winning Brand and Hatching Something New 14.11.2025

Could a pandemic business-plan lesson for a bored kid spark the next breakout fast-casual brand? This episode moves fast — because Rob Gresham’s career has never slowed down. Chris Ressa sits with the restaurant veteran who went from washing dishes at 15 to helping architect the early operational engine behind CAVA’s meteoric growth from zero to 80 stores. Rob shares the wild ride: running a steak...

Pizza, Hot Chicken, and Hustle: A Playbook for Explosive Franchise Growth 06.11.2025

What Does It Take to Scale from Two Gyms to 100+ Stores Across America? n this episode of Retail Retold , Chris Ressa welcomes franchise powerhouse Kal Gullipali — the man who turned two Orange Theory studios into a 100-unit empire spanning Marco’s Pizza, Dave’s Hot Chicken, European Wax Center, and more. From Wall Street to wellness centers to hot chicken, Kal’s story is a masterclass in bold mov...

5 Trends, 2 Experts, 1 Big Question: Where Is Retail Headed Next? 30.10.2025

Is Foot Traffic the New Gold Standard of Retail Success? What happens when two of retail’s sharpest minds go head-to-head on the data behind the industry’s biggest shifts? You get this week’s episode of Retail Retold , where Chris Ressa sits down (again!) with Ethan Chernofsky , Chief Marketing Officer at Placer.ai . Ethan brings the receipts—billions of data points from Placer.ai’s location analy...

Is franchising still a wealth play — or peak risk? 23.10.2025

Are we witnessing a reset in what “proven,” “scalable,” and “investable” mean in franchising? This is not the sugar-coated version of franchising. Patrick Buckley sits down with Chris Ressa to unpack what is actually happening behind the curtain of franchise growth, exits and unit-level profitability. He breaks down the split between legacy giants and scrappy emerging brands fighting for first-tim...

Retail’s New Playbook From Netflix to Psychographics 17.10.2025

How Are Retailers Redefining Success Beyond Sales Per Square Foot? The metrics that define retail success are changing — fast. In this episode of What’s in Store , hosts Karly Iacono and Chris Ressa dive into the evolving ways retailers, investors, and developers are measuring performance in an era defined by data, analytics, and AI. From psychodemographics that reveal why consumers buy to macroec...

From the Ballpark to the Brokerage: How Grit Built a Net-Lease Powerhouse 09.10.2025

How did a former baseball player find his swing in commercial real estate? This week on Retail Retold , Chris Ressa welcomes Tyler Bindi , an investment sales broker with Marcus & Millichap, who has quickly risen through the ranks of the net-lease sector after entering commercial real estate in the middle of COVID-19. From his college baseball career at St. Mary's College of California, to sel...

From One Client to Market Leader: The Foresite Story 02.10.2025

How Did Foresight — and a Lot of Grit — Turn One Client into a Thriving Business? Can tenacity turn setbacks like the 2008 GFC into career breakthroughs? This week on Retail Retold , Chris Ressa sits down with Bethany Babcock , founder of Foresite Commercial Real Estate — and a mom of three who has built a thriving firm through sheer tenacity. Bethany’s journey is anything but conventional. Born i...

How Do Community, Capital, and Consumer Shifts Shape Retail Real Estate? 25.09.2025

What Can 25 Years in Retail Real Estate Teach Us About Resilience and Growth? On this episode of Retail Retold , Chris Ressa welcomes longtime friend and industry leader Hue Chen , President of Saglo Companies, for a conversation packed with stories and lessons from 25 years in retail real estate. Hue reflects on starting his career in the trenches of the Great Recession, when lead-sharing boards...

Cap Rates, Cash Flow, and the Case for Net Lease 18.09.2025

Why are institutions pouring billions into an asset class others are doubting? In this episode of What’s In Store , Chris Ressa and Karly Iacono break down one of the most resilient yet often misunderstood corners of commercial real estate: net lease. While headlines focus on retail closures or shifting tenant dynamics, the reality is that net lease portfolios are performing at an extraordinary le...

What Can a Landlord-Turned-Broker Teach Us About Today’s Retail Market? 10.09.2025

Bryan Furze is buzzing with insights. In this episode of Retail Retold , Chris Ressa and Bryan, Senior Vice President at Charter Realty, talk about his bold move from landlord to broker after 25 years in retail real estate. Brian shares how his career has taken him from leading portfolios at major landlords to now building Charter’s Northern New England business, giving him a unique perspective on...

Are We Ready for the Next Phase of Consumer Trends? 04.09.2025

What Do Cold Plunges, K-Pop, and Loyalty Clubs Tell Us About Consumer Behavior? Shifting the focus from real estate to consumer behavior, Chris Ressa and Natalie Chambers, Executive Creative Director at the Dealey Group, dive into the shifting landscape of what makes the consumer tick. Natalie shares three standout trends that you might not expect — ancient wellness rituals, pluralversal storyline...

Why Human Connection is Retail’s Greatest Advantage - Retail Retold Replay 29.08.2025

What does it take to turn a passion for running into a thriving retail business? With fall marathon training season in full swing, we thought we would throw it back to a conversation that Chris Ressa had with Kim Caruso , owner of Fleet Feet Poughkeepsie , located at DLC’s Shops at South Hills . Kim shares her journey from corporate America to entrepreneurship, explaining how a casual 5K inspired...

What are the 3 things you didn't know about foot traffic? - Retail Retold Replay 22.08.2025

Are You Measuring Foot Traffic Accurately—or Guessing? In this episode of Retail Retold , Chris Ressa sits down with Carla Hinson, Vice President of Solutions at MRI Software, to uncover the top three things most people don’t know about foot traffic. Carla explains how advancements in data collection have moved from simple counters to cell phone tracking, and now to visual AI that provides true, r...

Main Street Isn’t Everything 14.08.2025

Can a Dead-End Street Become the Hottest Retail Destination in Town? In this episode of Retail Retold , Chris Ressa sits down with Howard Aspinwall, the dynamic owner of Mellow Monkey, a destination home décor and gift shop tucked away on a dead-end street in Stratford, Connecticut. Howard shares his unconventional journey from art school to chef, tech executive, and finally retail entrepreneur—st...

How to Train Your Brain Like a Superpower - Retail Retold Replay 07.08.2025

Can you really train your brain to remember everything? In this fascinating episode of Retail Retold , Chris Ressa is joined by Chester Santos , 2008 U.S. Memory Champion and world-renowned memory expert, to explore how mastering memory can transform your personal and professional life. Chester breaks down the science behind memory training, shares practical applications for business leaders, and...

Behind the scenes at Image Studios 31.07.2025

How did Jason Olsen take a lightbulb idea of improving salon suite experiences to a nationwide franchise with 120 locations? In this episode of Retail Retold , Chris Ressa sits down with Jason , the founder and CEO of Image Studios, to explore his remarkable journey from running a $100M used car dealership to building and scaling his business. Jason shares how the 2008 recession pushed him to reth...

What's in Store - Why are specialty retailers expanding? 24.07.2025

Is the expansion of specialty retailers surprising? Ultimately, physical stores remain vital for consumer interaction and brand loyalty. In this episode of 'What's in Store', Chris Ressa and Karly Iacono explore the reasons behind the success of physical stores in an increasingly digital world, emphasizing the importance of customer experience, pricing strategies, and the discovery element in reta...

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