Retail Doctor Group - Consumer and Retail Transformation Experts

In this session RDG CEO, Brian Walker welcomes back our guest Business Futurist and Innovation Expert Craig Rispin as we discuss some of the levers of the Future of retail. Join us as we delve into technologies of the future, with a focus on AR, the metaverse and multichannel retailing. What do we expect to happen in 2030? What will be the new norm? How will it affect consumers and retailers? List...

In Episode 4, our COO and Head of Insights Anastasia Lloyd-Wallis discusses 8 consumer trends that were identified by RDG Insights Division at the start of 2022 and how they conducted research frequently to truly understand how consumers feel and what we can expect them to do in the next 6-12 months.  How has COVID affected consumer behaviour? What trends have we seen and what trends are we going...

How are consumers feeling about the year ahead? How will this affect their behaviours with retailers? Plan to grow. Listen to guest speaker Adrian Lemme​​​​​, Director, Retail and Gaming Research at Citi and Retail Doctor Group's CEO Brian Walker and COO Anastasia Lloyd-Wallis as we delve into the latest insights from RDG proprietary research into Consumer and Retailer Sentiments. 

In Episode 3, Anastasia invites Adam Renn from Aussie Broadband to customer behaviour in the past few months and what is bound to happen in the future. How has COVID-19 impacted the telco space? What are consumer expectations and how do you give customers what they want immediately? We hope you enjoy this session and learn some useful insights!

In this second episode, we welcome Damian Walton, President, and CEO of Florsheim APAC. We hope you enjoy the conversation.

Welcome to The Future of Consumers Podcast hosted by our COO Anastasia Lloyd-Wallis. In Episode 2, Anastasia invites Marketing Specialist Lesley Knight and CMO Joanna Robinson from Chatime Group to discuss how to build customer advocates and effectively go beyond the transaction, as well as consumer trends for the near future. Who are your customers and how can you best represent them? How do you...

What will happen to the Future of Franchising? As we move towards a retail ecosystem for brands, we start to see centralised data and greater brand consolidation as well as customers shopping across multi channels. Join guest speakers: Richard Thame, CEO of Couriers Please, Anthony Grice, CEO of Clark Rubber, and Jake Bromwich, CEO and Managing Director of RAMS as we discuss the importance of Cust...

In this session RDG CEO, Brian Walker welcomes back our guest The Retail Futurist Howard Saunders as we discuss some of the levers of the Future of retail. Join us as we discuss the rapidly evolving consumer mindset, and as we encounter emerging concepts, metaverse development, as well as a robust discussion around what's at the heart for this drive for consumption, and how the screen in front of...

The best retail brands are led by some of the most inspirational and visionary leaders. Alongside other aspects, our annual Australian Retail Innovators Awards celebrate innovative retail leaders across the country. This podcast series features insightful conversations between our CEO, Brian Walker and these leaders. In this first episode, we welcome John Papagiannis, Director of Leasing & Retail...

Welcome to the first episode of The Future of Consumer Podcast with our COO Anastasia Lloyd-Wallis. This month, Anastasia invites Mike Ainsworth from Barbeques Galore to discuss our current 'borderless' retail landscape and the importance of understanding how customers interact with brands. How do customers want to be treated? How do we connect with customers beyond a transaction? We hope you enjo...

As technology continues to advance, major tech companies are heavily investing in devices and capabilities to open the metaverse to users worldwide. How will this then change the way consumers shop in the future and at which rate? Listen to the conversation between our CEO Brian Walker and Jason Greenwood, our frequent guest from Greenwood Consulting New Zealand on what the future of retail looks...

In this month's episode, we welcome Brian Solis, a global innovation evangelist from Salesforce, from the US to discuss the changes in the global retail sector, particularly shoppers' behaviours, that are accelerated by the pandemic. Brian Solis and our CEO Brian Walker will together explore emerging concepts such as "Shopping at the edge" and how retailers can apply new technology and insights to...

Welcome to this latest episode of the Future of Retail Podcast Series. In this episode, we welcome Kelly Slessor, CEO of ShopU, Ahbi Vohra, CEO of Okkular and Matthew Craig, Director of MindArc to join CEO Brian Walker in a conversation about Fluid Retail. When omnichannel becomes a hygiene factor for businesses and technology advances at a rate that we've never seen in history, how can retailers...

Welcome to RDG's first hybrid event of 2022. In this CEO Networking Breakfast, CEO Brian Walker and COO Anastasia Lloyd-Wallis delivered the most updated consumer and retail trends that will make an impact in 2022 and beyond. We were also delighted to feature Ian Bailey - Managing Director of Kmart Australia in a discussion on his journey with Kmart, the secret behind their success and the sharing...

In this first episode of 2022, travel to the future of retail with our CEO Brian Walker and Frank Quix, CEO of Q&A Insights Consultancy from the Netherlands. Frank is also the chairman of the Ebeltoft group – a global alliance of retail consultancy of which Retail Doctor Group is an elected Australian member of. Join us as we discuss the future of brand and humanism in the retail world, how tech a...

In this session, join our CEO Brian Walker in his lively conversation with UK-based futurist and retail evolution champion Howard Saunders, who has continuously challenged the norms. Join us as we discuss the changing consumer mindset in today's rapidly evolving climate, and as we encounter emerging concepts such as the god of data and ego graphics.

Moving through a long period of lockdown, the retail stores have transformed significantly as a result of the changing shopping behaviours and advancement of technology.  Join our CEO, Brian Walker, and CEO of Echochamber, Matthew Brown in the UK as they discuss how physical retail evolves with critical implications for retail leaders in the post-pandemic world.

From the way they connect with brands to how they pre-research, consumers have come out of COVID-19 lockdowns with different shopping behaviours and expectations. Strategies that worked a few months ago may no longer entice to your target market. Join Retail Doctor Group CEO, Brian Walker, RDG COO & Head of Insights, Anastasia Lloyd-Wallis as we welcome our guest speakers: Amber Manning, CEO of Ju...

Cloud services have become a major catalyst in building an efficient model for a modern retail business. In Australia, the number of retailers utilising cloud services in their operation has increased significantly over the past few years. As a retailer, it is high time you considered the use of the cloud for your business, and if you're already a user, it's time to maximise cloud usage to become...

Welcome to the latest edition of the future of retail podcast series. As we start to immerse ourselves in the digital stratosphere, we look to the use of technology to power how we engage with customers, a continuation our work in understanding what the future of consumer behaviour in retail will be like. In this session, join Brian Walker, CEO Retail Doctor Group, and special guest Jason Greenwoo...

In our latest State of the Nation episode, join Retail Doctor Group CEO, Brian Walker and Head of Insights, Anastasia Lloyd Wallis aas we discuss Building Efficient Retail. With guest speakers: Tom Leak, General Manager at Rebel Sport, and Marcus Bartlett, CFO of Munro Footwear Group we discuss how to build best in class retail focussing on the critical steps taken to create an efficient retail mo...

Are you curious about what the future of retail might look like? In this episode, in collaboration with RetailBiz, our CEO, Brian Walker discusses his outlook on the current retail landscape and what consumer trends that he anticipates will come out of this period into the future.

Welcome to the latest instalment of the Retail Doctor Group State of the Nation Podcast series. In today's session, we are joined by special guests: Anthony Heraghty – CEO Super Retail Group Jeff Antcliff – Executive General Manager Commercial Services Vinnies VIC Julie Mathers – CEO/ Founder Flora & Fauna Dene Heath – CEO/ Founder LiTMUS Retail Group. Together with Retail Doctor Group CEO, Brian...

Hi, and welcome to the latest instalment of the Future of Retail podcast series. In todays session, we are delightedto have Futurist and Innovation Expert – Craig Rispin join RDG CEO, Brian Walker in delivering some insightful connections for the world of tomorrow speaking on Robotics and Automation. Through such topics as the what the Democratising of AI and robotics really means for us, Facebook...

Hi and welcome to Retail Doctor Group's State of the Nation podcast series. The recent surge in COVID-19 cases leading to lockdowns across different states in Australia has seen retailers struggling as the majority of the sector is now forced to close. In this CEO summit, we have invited Natalie Brennan (Muffin Break's General Manager), Carlos Antonius (Chatime's CEO), Joel Hummel (Director of Gre...