Restoration Today

In this episode, Michelle chats with Mark Springer, RIA’s New Carrier Relations Advocate, about his bold 2019 thesis stating that if restoration companies didn’t unite and advocate for sustainable claims practices, the industry could cease to exist within a decade. Fast forward to today, Mark shares the major wins of the AGA, his new role, and how his experience helps drive change alongside Ed’s a...

As we continue the California Wildfire coverage, Kyle Bias, Regional VP of the West at  ATI Restoration , joins the podcast to share what the last few weeks have been like for his team, how it compares to other wildfire events in the past, advice for restorers outside of California, laws and regulations that restorers should be aware of, and MORE!

We are very thrilled to have Steve White, President & COO of  PuroClean  and fellow YOOPER, on the podcast! He and Michelle talk about PuroClean's recent massive growth, the vision for the next 5-10 years, Steve's take on the 2024 restoration claim volume, how past military experience has shaped his approach to leading initiatives like the Veterans Forum and PuroVet, and so much MORE!...

Welcome back to the very first episode of the Restoration Today Podcast in 2025! We are very excited to have Chris Tilkov, Director of Product Development and General Manager of  AiME , a  DocuSketch  company, on the podcast to share how restorers can maximize their profits. Michelle and Chris talk through: How much the average restorer is leaving on the table. How something like Aime helps expedi...

As C&R provides ongoing coverage of the Los Angeles Wildfires, we would like to provide some inside looks from those who have been through similar situations, into what these next months and years will look like for the restoration industry. Anthony Nelson, Member Acquisition Manager at  Pivot My Biz , joins Michelle and Lauren Etherington, C&R's Associate Editor, to talk through Antho...

Welcome back to the Season 1 FINALE of Chasing the Vision, in partnership with ⁠⁠ Exit Strategies 360 ⁠ and  Violand Management Associates ! So what is human capital? Listen in as JT & Tim share their thoughts and differing opinions on the phrase “human capital”, and share their thoughts on: When valuing a company, how key are the employees and team to a companies value? How have they seen hir...

Co-founder of sureti, Mark Whatley, shares the exciting news that Checkbook, a trailblazer in digital payments, has acquired sureti, a cutting-edge digital payment solution dedicated to transforming the distribution of insurance claim proceeds. This strategic acquisition positions Checkbook at the forefront of the insurtech revolution, delivering faster, smarter, and more secure payment solutions...

CoreLogic President of Protect Insurance Solutions Garret Gray escaped the Palisades Fire with his family on Jan,. 7. Now, he is sharing that harrowing story of running to meet his children, and also knowledge on the fires so far. Garret discusses wind gust data from CoreLogic, and offers comparisons to another deadly fire from several years ago. For restorers, also learn what is going to be neede...

In this episode, we explore the incredible journey of Violand Management Associates with founder Chuck Violand and General Manager and new owner, Tim Hull. Chuck shares the inspiring story of how VMA grew from an idea into a cornerstone of the restoration industry, offering insights into the hundreds of companies they've served over the years. Tim reflects on his path within VMA, revealing whether...

Taylor Carmichael, Director of Systems & Instructional Design at Southeast Restoration joins the Master Class podcast to talk through what power skills are needed to be a rock star in the Restoration industry. The topics they cover are: How she defines "power skills" or "soft skills," and which ones are most valuable in the disaster restoration industry An example of a situation at Southeast w...

We are very excited to have Andy McCabe, founder of  Claims Delegates , on the podcast today to talk through some dirty little secrets with Michelle! The topics they cover are: Navigating claims The importance of transparency Evolution of the Restoration Rebels (and upcoming changes) 10&10 & AOBs ... and other hot topics!

Welcome back to the podcast! Wayne Wudyka, CEO & Co-Founder of  CRDN , is on the podcast to share the journey of CRDN and the vision and growth they have had through the years. Michelle and Wayne talk through: His vision as owner, when Wayne started Huntington Cleaners The size of CRDN today (locations, employees, etc.), and how many claims the CRDN teams handle each year The role contents cle...

“Main Street Restorer” is a new inspiring video series showcasing real-world challenges and practical advice from seasoned broker, Gokul Padmanabhan of   Restoration Brokers of America , helping entrepreneurs discover innovative solutions and strategies for success. Journey with Gokul as he shares stories and wisdom on helping Main Street Restorers grow, thrive, and prepare for the future – whatev...

Welcome back to the podcast! We are very excited to have Beth Thompson, VP of Events at  Core Group  and Ryan Pritchard, VP of Sales & Marketing at  PSA  to share about events and a new collaboration for 2025 between COLLECTIVE by CORE and PSA User Conference. Beth and Ryan talk with Michelle about: Conference Highlights & Content Speakers What the industry needs for events What it takes f...

Welcome back to the brand new dynamic and practical video tip series designed to help restoration professionals overcome common team challenges and drive consistent, high-quality results. Erik Berglund, expert and founder of  The Language of Leadership , in collaboration with  RTILearning.com,  presents “How to Get Your Team to Do the Thing.” This series offers actionable insights on building high...

David Obert, Chief Product Officer at Verisk Property Estimating Solutions, is BACK on the podcast to share another market update!

“Main Street Restorer” is a new inspiring video series showcasing real-world challenges and practical advice from seasoned broker, Gokul Padmanabhan of  Restoration Brokers of America , helping entrepreneurs discover innovative solutions and strategies for success. Journey with Gokul as he shares stories and wisdom on helping Main Street Restorers grow, thrive, and prepare for the future – whateve...

Welcome to the podcast Garret Gray, President of Protect Insurance Solutions at  CoreLogic ! He's on the podcast to share his thoughts on how this year has gone and what to look forward to if this is your first year attending INTRConnect in January and: What, in general, gets him most excited for INTRConnect every year Track sessions General sessions What he hopes people take away When it comes to...

Welcome back to the podcast! We are very excited to have Matt Sands, President at  Dry Force  & SVP at HighGround, and Ben Balsley, CEO at  HighGround  on to talk though the history of DryForce and: What led DryForce down the path to HighGround? What are a few things they see keeping other contractors up at night? What advice would they give other contractors who are worried about the continui...

Episode 11 of Chasing the Vision, in partnership with ⁠⁠ Exit Strategies 360 ⁠ and  Violand Management Associates  is here! This November, Violand is running their yearly Business Planning Retreat, and in light of that, these next episodes will focus on what you can do NOW to set you business up for success in the new year and answer questions like: How do restorers get stuck in business planning?...

Happy 12th birthday to  Encircle ! We are very excited to have Paul Donald, CEO of Encircle, on the podcast to share the incredible history of Encircle and: Industry pain points he has seen and wanted to solve How technology and the industry has changed in the past 12 years What it takes to be able to keep innovating and stay on pace with tech advancements Thoughts on M&A and getting paid in t...

This guest is YEARS in the making! We are very excited to welcome Lane Larsen, Founder of  Clean Claims  on the podcast to talk with Michelle about the Clean Claims story, the problems Lane saw in the industry that led him to create Clean Claims, biggest challenges for contractors right now, integrations, and MORE!

Welcome back to the brand new dynamic and practical video tip series designed to help restoration professionals overcome common team challenges and drive consistent, high-quality results. Erik Berglund, expert and founder of  The Language of Leadership , in collaboration with  RTILearning.com,  presents “How to Get Your Team to Do the Thing.” This series offers actionable insights on building high...

Technology and how contractors can have documentation and get paid has been the topic of conversation within the restoration industry and Andreas Böhm, CEO at  magicplan  joins the podcast to talk with Michelle about: The difference between the U.S. restoration market and European market Challenges and opportunities Andreas sees for contractors in the U.S.  The problem he saw that led to the creat...

Share a favorite story from your time in the restoration industry! Hear from numerous industry professionals from when Michelle sat down with them at the Collective earlier this year, as they answer some quick and insightful questions!