Restoration Today

Penco Restoration has been serving cities surrounding Atlanta, GA., for about a decade. Over that time, they've faced all the extremes: the triumphs of explosive growth, the heartbreak of tragedies within their team, and the pressures of a tornado leveling their town. Through it all, the team has remained strong and loyal to their customers and community. In this episode of Restoration Today, Penc...

When a career on Wall Street left him feeling unsatisfied, Mike Bevilacqua decided to explore other directions for his career and was surprised by the restoration industry. Fast forward 15+ years, Mike now runs a large restoration company on the East Coast - Mammoth Restoration, with eight locations across three states. Over the years, he learned what does and does not work for effective growth, h...

The same month 4.3 million workers quit their jobs in the United States, the team at KnowHow launched the Restoration Workforce Survey, the largest-ever industry survey targeted specifically at capturing the voice of the industry’s workforce. Together with C&R and more than dozen other industry partners, KnowHow surveyed hundreds of workers across the USA and Canada, drawing from more than ten...

John Monroe is a Senior Advisor with Violand Management Associates, and specializes in training and empowering business development and sales professionals in the restoration and cleaning industry.    In this podcast, he dives into restoration sales to complement a panel on the topic featured in the March/April issue of C&R.

The 2022 hurricane season officially begins on June 1, but scientists like those at Colorado State start assembling predictions for future hurricane seasons long before it actually begins. By studying historic data and trends, Research Scientist Phil Klotzbach and his fellow scientists are able to make accurate projections of what the tropics might brew in the coming months. Insurance carriers use...

Making predictions in today’s business environment is very difficult due to the high speed of change, political uncertainty, health challenges and radically different feelings on the work environment. The next decade will bring changes that will be inconceivable to many, and will radically change the way we work, communicate, learn, travel, purchase and so much more.  The reality of this chan...

CoreLogic President of Protect Garret Gray is back on the Restoration Today podcast! In this conversation, Garret and Michelle discuss a number of hot topics in the restoration industry today including (but certainly not limited to): Data Integrations Marketplace competition Contractor relationships Plus, Garret shares some of his background, the growth of Next Gear Solutions over the years before...

Rico Garcia is the talent behind the Restoration Domination podcast. A restorer and marketer to his core, Rico's passion bleeds through in every single podcast he creates. In this episode of Restoration Today, we are turning the tables and putting the Rico in the hot seat - to answer our questions about hiring, marketing, favorite guests so far, industry trends, and more. C heck out Rico's podcast...

We are in an interesting time in the restoration industry. The chasm between contractors and carriers continues to be a pain point, and more contractors are veering away from program/TPA work. Today, there is an entire franchise that has chosen that route and is finding amazing success with their unique model. Sherry Rose is the CEO of Stellar Brands, the parent company of Restoration 1 . She ente...

Check out our recent conversation with Larry on Restoration Today above! He shares some of his favorite trade show memories, the history of the Hall of Mirrors, what's on tap for education, and more! The Experience Conference and Exhibition in Cincinnati has just added a Taste of Cincinnati Reception on Wednesday April 6th at the Hilton Netherlands Hotel following the closing of the trade show.&nb...

As Abatix expands its footprint into the Chicagoland (and Midwest market), Regional Manager Dan Vaughn joined the Restoration Today podcast to discuss: Benefits of having vendor and supplier partners who specifically understand cleaning and restoration. Tips for choosing products and chemicals. Supply chain and labor shortage difficulties - and wins. Keeping up with restoration trends and hot topi...

Mike Fulton, CEO of Xactware (now known as Verisk Property Estimating Solutions) is back on the Restoration Today podcast for round two! He  first appeared on our podcast last November, and we are excited to keep these open conversations going with Mike as the restoration landscape continues to change and evolve. In this podcast, which is audio-only due to a hiccup on our end, Mike and Michel...

Gerrett Stier, founder of GMS Distribution , sits down with Michelle to talk about what it has looked like to build a company over time, with great intentionality and focus on quality and customer service. "If you want something, you go work for it," he said. Plus, there is a lot of discussion on finding a work-life balance, and learning it is okay to step away for a moment. The work and relations...

With all the changes and evolutions in the restoration software space in recent years, we wanted to have a conversation with Ryan Pritchard from Canam Systems/PSA on the current state of tech in the industry.   PSA is one of the original software platforms in the industry, founded in 1994. That puts the team in an interesting place to talk about the evolution of software for restoration contr...

In this episode of Restoration Today, we are joined by Doug Hoffman, the CEO of NORMI . NORMI is the National Organization of Remediators and Mold Inspectors. Today, the organization is about 7,500 people strong - and facilitates a variety of training courses related to environmental remediation. Doug discusses some of the best practices of mold remediation, clears up some of the common misconcept...

Asbestos abatement has a storied (some would say infamous) U.S. history dating back to the 1960s when exposure started getting wide- spread attention; the 1970s with the first guidelines to reduce exposure; and then the 1980s with the first laws regulating asbestos. Although mining and manufacture of the six types of asbestos minerals was sharply curtailed in the U.S., there is still no asbestos b...

Tom McGuire has more than three decades of experience with large loss and disaster recovery projects. He specializes in structural damage restoration/decontamination, ambient control/stabilization and vital document recovery/vacuum freeze drying systems. McGuire is the founder of the restoration industry's massively popular Large Loss Mastery courses. These courses teach the full gamut of large lo...

FLEET Response is a growing national restoration company, building on the foundation of the Golden Rule: Do unto others as you would have others do unto you. In this episode of the Restoration Today podcast, we are joined by Mark Springer, president of Dayspring Restoration. Dayspring is one of FLEET's founding companies. Mark shares the evolution of FLEET, the involvement of private equity and th...

Everyone wants more commercial work. It's easy to pitch you offer higher quality services, more expertise, etc. But from the facility manager's perspective - they see us all the same when we approach them.   Separate yourself at the door by offering a valuable solution to one of their needs, gain their trust and build the relationship from there. We are talking about ERPs - or Emergency Respo...

The Restoration Workforce Survey is a one-of-a-kind effort to find out what attracts people to the restoration industry, what makes them stay, and what makes them leave. This quick video gives a sneak peek into the kind of data coming out of this report. You'll be able to read much more about the findings in the March/April issue of C&R!

On Dec. 30, a fire sparked in the Denver suburb of Boulder, and quickly spread - doing more than $500 million in damage. That estimate makes the Marshall Fire the most destructive wildfire in state history, according to early assessments by Boulder County. More than 1,000 commercial structures, and homes, were damaged or destroyed. ATI's Denver office mobilized almost immediately, heading to groun...

Some of the toughest threats restorers face are unseen – mold spores, mycotoxins, VOCs, etc. When it comes to indoor air quality, there are few duos more popular or well-known for their IAQ expertise than Dave and Shannon Luce, owners of Luce Air Quality . Dave has been in the restoration and remediation industry since 2006, and tells the story of a mold job he went on in 2011 that changed his vie...

Tim Fuller has been building houses and doing restoration work since the moment he could swing a hammer. As his own Michigan-based restoration company grew, he found a need for more collaboration in the industry - a way for companies to join together and operate in a similar way, under the same brand and image, while allowing owners to retain ownership of their companies. On Jan. 1, 2022, after ye...

Barb Jackson is a Certified Restorer who has been helping companies set up contents cleaning divisions and tackle the toughest jobs for decades. In this episode of Restoration Today, Barb (owner of Total Contentz ) shares her plethora of knowledge and lessons she's learned over the years on contents on topics like: In-house vs. subbing out contents cleaning Value of adding a contents division Best...

The innovation of connected equipment is streamlining some processes for restoration and cleaning contractors, and reducing the need for daily in-person job site checks for readings. In this episode of Restoration Today, Thermastor/Phoenix Business Unit Leader Erin Hynum discusses the value of connected equipment, remote monitoring, and innovations on the horizon for structure drying.