Restoration Today

The first quarter of 2023 saw a fresh wave of acquisition news .  We caught up with Gokul Padmanabhan, founder of Restoration Brokers of America , during the RIA Conference in Orlando in April to get a quick update on what's happening in the restoration mergers and acquisitions space.  You can read Gokul's FULL Q1 update here:  2023 Q1-Restoration Market Update.

Over the last year, Restoration Today has featured several restoration franchise groups experiencing major growth; BELFOR Franchise Group is no exception. Franchises in home services, especially economic-resistant areas like restoration, continue to grow in popularity for new entrepreneurs - and existing business owners looking to expand their services without starting from scratch. In this episod...

Total Contentz has an all-new event meant to spur your contents division to the next level. The training is happening May 23-27 at the Covered S Ranch in Snyder, Texas. As Barb Jackson shares in this quick podcast preview, it will be an unforgettable event exclusively for owners and managers.  This exclusive event is limited to 20 people, and the first 5 to register will receive a free helicopter...

In this episode of the Restoration Master Class on Profitability, sponsored by Encircle,  we are talking about what is really the crux of profitability: cash flow management. Scott Miller, CEO of The Growth League , is a money management guru in restoration, and answers key questions like: Where should leaders start in managing cashflow? Is there a magic number for what's in the bank every mon...

The Restoration Golf League was created as a platform to build strong business relationships between clients, prospects, vendors, and competitors in all facets of the insurance restoration industry, all surrounding the game of golf.   This week, Peter Lyons, founder of the Restoration Golf League, joins Restoration Today to talk about what the league is all about. The league has growth like wildfi...

Building a company with an intentional culture and purpose does not happen by accident. The more intentional you are with your company, and the decisions you make as a leader, the greater you set your entire team up for success. This, in turn, leads to higher revenues – and an overall ability to be profitable and have healthy profit margins. In this fifth episode of the Restoration Master Class on...

Seth Harrison, Executive Director of Actionable Insights , joins the podcast this week to talk about their amazing tool, Actionable Profile! The Actionable Xactimate Profile was built to help contractors make fewer mistakes, catch missed line items, and SO much more. The Actionable team is constantly working on the profile with updates, additional line items, making it faster and more user-friendl...

In the last few weeks,  ATI  has announced two M&A transactions – including the acquisition of  Venturi Restoration  and a merger with  Carolina Restoration Services . In this bonus Restoration Today Podcast episode, ATI President and Chief Acquisition Officer Jeff Moore, Venturi COO Mitch Martin, and CRS President Travis Martin share their insights on the M&A journey, tips on choosing the...

Building a company with an intentional culture and purpose does not happen by accident. The more intentional you are with your company, and the decisions you make as a leader, the greater you set your entire team up for success. This, in turn, leads to higher revenues – and an overall ability to be profitable and have healthy profit margins. In this fourth episode of the Restoration Master Class o...

In the third episode of this season’s Restoration Master Class, sponsored by  Encircle , Jeremy Reets, owner of  Reets Drying Academy  and co-owner of  Champion Cleaning , joins us to discuss the intersection between technical training and a company’s overall ability to be profitable. Miss an episode? Here is what we’ve covered so far this season: EPISODE 2: Technology + Profitability EPISODE 1: O...

Online reviews can be a major business-builder for companies excelling not just at getting positive reviews, but getting them  often  and  consistently.  Yet the art of getting customers to actually leave reviews isn't always easy. There are right and wrong times to ask, good ways to ask and ... well ... not so good ways. Plus, what happens when a bad review pops in? Or a customer tries to lea...

In a special episode of Restoration Today, we jump over into the world of cleaning companies to chat with Joe Delatte. He is the driving force behind Home Clean Heroes . As we get closer to May, when Restoring Kindness really ramps up, Joe and Michelle discuss the importance of trust and integrity in cleaning, the power of community service, and how one company can have a big impact at home.

There's a new attorney in town, who also owns the title of Super Lawyer in the State of California! In this episode of Restoration Today, meet Caroline Victoria Tucker. She is the newest edition to the Law Offices of Edward H. Cross & Associates . Tucker brings a strong background to the law firm, and an eagerness to help restorers and their businesses excel.

With every new generation comes changes to the workforce, and that workforce's wants and expectations. Today, Millennials, Gen Z, and each generation to come after them will have different expectations than Gen X, Baby Boomers, Traditionalists, and the generations to come before them. In today's economy and job market, especially with the immense shortage of workers in the skilled trades, the onus...

This week, Lowe's announced a $50 million commitment to training people for the skilled trades over the next five years. Why? We all know why - because the skilled labor shortage is an ongoing problem, with 85% of contractors saying they struggle to find skilled workers. To compound matters, Mike Rowe recently rattled off the statistic on his podcast that for every five people leaving the skilled...

Few things in life, and restoration, are a guarantee. But as restorers, you can guarantee care and compassion for your clients, and depending on the loss and scope of work, guarantee your team's ability to restore their property to pre-loss condition. In this episode of Restoration Today, we are joined by second generation restorer and CEO of Guarantee Restoration Services , Shawn Folks. In this p...

Welcome to season two , episode two of the Restoration Master Class! The 2023 Master Class is sponsored by Encircle , and focused entirely on profitability! Two times each month, we will drop quick, new episodes on different topics related to profitability – with different industry guests! In episode 2, Paul Donald, CEO of Encircle, discusses the role technology plays in the profitability puzzle!...

United Water Restoration Group ( UWRG ) was originally established in 2008, and grew quickly to about a dozen locations across Florida. In 2015, they began franchising - and have big goals to double or triple their number of franchises in the next couple of years. Bob Moore, UWRG's Vice President of Development and Operations, joins the podcast to discuss the current popularity of water damage-rel...

Scott Whitaker, owner of Restoration 1 Spokane, Wash., has partnered with Traction Capital , an investment firm dedicated to helping entrepreneurs in the Western U.S. Private equity firms have recently begun investing as franchisees in the restoration industry, signaling a new era of business growth and opportunity. The influx of funds across the industry will allow local businesses to expand thei...

While the restoration industry is considered to be a relatively small space, it abounds with events all year-round. In recent years, the RIA's International Restoration Convention & Industry Expo has arguably risen above others as the ultimate place to learn and network with fellow restoration contractors. This year, under the theme of Restoration Beautiful, the events committee has put togeth...

Welcome to season two of the Restoration Master Class! The 2023 Master Class is sponsored by Encircle , and focused entirely on profitability! Two times each month, we will drop quick, new episodes on different topics related to profitability - with different industry guests! In episode 1, Trish Wall from SERVPRO Team Wall shares lessons and wisdom on creating an organizational structure that can...

Unsurprisingly to most restoration contractors, the latest C&R State of the Industry report found that getting paid is one of the problems that keeps contractors up at night. In this episode of Restoration Today, Josh Ehmke - a One Claim Solution co-founder - shares tips on getting paid, and what he has observed during his time in the restoration industry.

In a time when there are many franchises for potential business owners to chose from, it is more important than ever to stand out from the competition - both in efficacy and branding. 1-Tom-Plumber has seen explosive growth despite only a few short years in business, and shows no signs of slowing down any time soon. In this episode, meet the father-son duo of Rocky and Kameron Hensley who are at t...

Thanks to advancements in restoration and cleaning technology, it is more possible than ever to restore a vast number of items - instead of tossing them in the landfill and replacing them with new. This is great news for restorers and insurance carriers as the cost to restore item often costs far less than replacement, and gives contractors another revenue stream. There are also different options...

Ever wondered how IICRC standards are created, consensus bodies are formed, how often they are reviewed, and more? Mili Washington, IICRC standards director, joins Restoration Today to discuss the creation and revision of standards, the importance of volunteers and public comment periods, and more! Plus, learn what standards are currently out for review and how to get involved!