Restoration Today

Today on the podcast, Michelle is joined by Ryan Reese, author of "A Larger Loss", a new thriller book on the restoration industry. Ryan shares his background and how he came to write a book that involves the bio remediation industry. Are any of the characters base on real life people in the industry? Listen and find out!

Lance Eisen, EVP of Business Development for NORMI, Inc., is here to share about NORMI Connect, types of training contractors should be focusing on in 2024, options for contractors searching for learning opportunities without the classroom, and more!

Happy New Year and welcome back to the Restoration Today podcast! Today Helena Kelly, co founder & Fractional CMO of Sagely & Co ., is here to share her knowledge on all things marketing and have a conversation with Michelle about: When starting Sagely & Co., what she decided she was and was NOT going to do. The #1 struggle for B2B companies trying to market their products/services How...

We are excited to bring the restoration conversation north of the US and bring Ji Yoon, president & CEO of Canstar Restoration on the podcast! Ji Yoon has a decade of experience in the restoration industry and has directed growth within companies, predominantly through M&A strategies. On this episode, Michelle and Ji Yoon talk about:  Introducing us to Canstar Restorations  What is the res...

On this episode, Scott Severe and Brandon Burton of  Corelogic  join Michelle to share the latest news at Corelogic and  INTRConnect , sharing their thoughts on: #1 thing they are most excited about for INTRConnect What makes INTRConnect different from other industry events What CoreLogic is doing to bring new tools to the mitigation process Highlights for contractors curious what's on the hor...

On today's episode of the Restoration Today Podcast, Kevin Dooley, founder of Kahi joins Michelle to talk about innovations in the industry, asset tracking, share a bit about what Kahi provides to the restoration industry, challenges/opportunities for restorers, and more!

Last years State of the Industry Report had no mention of AI but this year AI is popping up everywhere! Ben Clark & Tim Kern of  Matterport  join the podcast to talk through all things tech, AI, 3D imaging, 360 degree images vs. point and shoot, 2024 trends, and MORE!

On this episode, we are joined by Psychologist, speaker, fellow podcast host, & author of the book "What Now - Navigating the Aftermath of Homicide or Suicide," Dr. Jan Canty. Michelle was introduced to Dr. Canty through a blog on ethical lines for crime scene cleanup. You can read the blog post  HERE . Episode highlights: The story behind her book Ethical boundaries for crime and tr...

On this final and 18th episode of season 2 of The Restoration Master Class, sponsored by  Encircle , Michelle talks with Rachel Stewart, CEO of  Xcelerate Restoration Software  to talk about overall profitability from the contractor side to the technology side of restoration. They discuss: Where Rachel sees restorers doing WELL as it relates to profitability What areas need improvement? Are there...

Did you know over 60% of our countries economy comes from family-owned businesses? Rob Ferguson, CEO of  The Ferguson Alliance , has a passion for doing whatever he can to help family businesses reach prosperity and extend their lifecycle. On today's episode of the Restoration Today podcast, Rob talks with Michelle about all family-run businesses and shares his thoughts on: Why family-owned bu...

Welcome to Frankie Soriano, Founder of  WeScope , and Jonathan Siegel, Founder of  EstimateQA , on this episode of the Restoration Today podcast. Frankie and Jonathan talk with Michelle about estimating and getting paid! Topics discussed: Biggest challenges contractors facing when it comes to technology, especially centered around documentation and estimating What to tell contractors who are nervo...

Welcome to Phil & Michelle’s Happy Hour – a podcast designed to make you smile, and hopefully learn a few things along the way. In this episode, we chat with Ben Looper, Founder & CEO of Southeast Restoration Group. Phil and Michelle talk with Ben about his experience in the restoration industry, the culture that has shaped and defined his team, and hear his most memorable and LARGEST job...

This episode of the Restoration Today podcast welcomes Alex Duta, Founder of Albiware. Alex and Michelle will talk through: -Staying present in a very competitive industry -How previous experience in restoration has helped his vision in the software side of the business - Favorite leadership resources - Ways health and fitness have found ways to connect in business - ...and more!

On this episode of The Restoration Master Class, sponsored by  Encircle , we have Ryan Pritchard, Sales Manager at  PSA to talk about software and how to properly adopt and implement your software to get the most out of it for your business. Ryan and Michelle talk through: What the #1 issue is when encountering software adoption How restorer's have improved their profit margins through softwar...

Restoration Today welcomes Sherry Rose, CEO of Stellar Service Brands, to talk with Michelle through the change and growth she sees in restoration franchising. Michelle and Sherry talk through: - trends in the restoration industry - what's happening in franchising - what’s new with Restoration 1 - Differentiating Restoration 1 from different franchise options in restoration - The process of PE...

Today on the latest episode of The Restoration Master Class, sponsored by Encircle , we have Phil Rosebrook, of Business Mentors , to talk through business acumen and what restorers REALLY need to know to have a profitable, forward-driving business model. This episode will cover: -What the top 3 things Phil see's successful restoration companies doing that increase their overall profitability...

On this episode of Restoration Today, Michelle talks with Danessa Itaya, President of  @bio-one  about her experience and passion with franchising and how that also brought her to the world of biohazard cleanup. They talk through: -What the key differences are between the companies that do it well - and the companies that struggle -What the culture “Help First” means -Best practices and tips for f...

On this episode of the Restoration Today Podcast, we are joined by Bri Perry, Product Marketing Coordinator at  Fleetio  to talk through fleet management and how to best optimize your fleet. Tune in to Michelle and Bri's conversation about: What the difference is between a fleet management plugin (the hardware) and a fleet management software What should restoration contractors be tracking, an...

Michelle talks with Leighton about Knowhow's third book "Winning with Workers" and shares: - the the most surprising things to come to the surface during the research - whether the idea of winning with workers is as complicated as we make it - how they choose the restorers that are involved -...and more!

It’s CAT season and on this episode of the Restoration Today podcast we are talking with Chris Camasta & Greg Coulombe of  Units Moving and Portable Storage  to talk through portable storage needs you would have while responding to a CAT and working within a CAT zone. Chris & Greg share their thoughts on how portable storage helps alleviate some of the logistical challenges of responding t...

Join Lukas Szczurowski and Mark Shippe from  Sanktum Inc.  on the Restoration Today podcast as they talk with Michelle about goals for restoration companies since COVID, weak areas they see in the restoration industry when it comes to restorers and sales, effective things they are seeing restoration companies do to grow and boost sales, differentiating between sales and marketing, and so much more...

Today on the Restoration Master Class, sponsored by  @EncircleFieldDocumentation  , we have Rod Cruce, retired Army Green Beret & Ranger, world-class skydiver, and founder of Trifecta Growth Institute to talk about profitability and walk through: - What is the #1 profit killer in restoration companies? - How much does ineffective project management affect a job's overall profitability? - W...

Nate Cisney from RMS Consulting  joins Michelle on the Restoration Today podcast to talk all things technology and restoration. Nate share his 18 years of experience in the industry and talks through: What Nate is most passionate about in restoration The biggest hurdles when it comes to tech How technology has changed and evolved All inclusive tech - what does that mean? Is it integrations, or mor...

Welcome to season 2, episode 14 of the Restoration Master Class! Our 2023 Master Class series on Profitability is sponsored by  Encircle ! What does it look like when a company grows large enough that there are multiple people in command and how does that fit into the profitability puzzle? On today’s episode Tim Hull, GM of  Violand Management Associates , joins the Restoration Master Class to tal...

Randy Gandara & Bret Sallee from  Goldmorr  two long-time friends in the restoration industry, join the Restoration Today podcast and talk through mold, mold removal, and making your work on the job site easier. Randy and Bret will also talk with Michelle about: The history and background of Goldmorr What the Goldmorr system is and what it is not The role of source removal in the remediation p...