Restauranttopia: A Show for Local Independent Restaurants

https://restauranttopia.com/episode-54-how-to-price-your-restaurant-menu-properly-long-term/ How to price menu properly… Long Term. Your menu is your #1 marketing piece and should be updated to reflect new trends, fresh ideas and be costed and priced properly for adequate profit. As Paul Saginaw from Zingerman's says "It is irresponsible to not make a profit." Food Cost your menu: Amazing how many...

Show Notes: https://restauranttopia.com/episode-53-issues-with-the-supply-chain-have-a-great-effect-on-your-restaurant/ Learn more about your ad choices. Visit megaphone.fm/adchoices

https://restauranttopia.com/episode-52-creating-an-impression-that-lasts-with-bob-pacanovsky/ How many of your staff work in the Marketing & PR department of your company? The answer should be – all of them. Most customers coming to dine in at your restaurant or picking up food to go may never meet the owner, chef, etc. Their entire impression of your company could be formed by who served them, ta...

Jocko Willink's methods for success were born in the SEAL Teams, where he spent most of his adult life, enlisting after high school and rising through the ranks to become the commander of the most highly decorated special operations unit of the war in Iraq. In Discipline Equals Freedom, the #1 New York Times bestselling coauthor of Extreme Ownership describes how he lives that mantra: the mental a...

They Make 100's of Decisions When You Are Not Around Every, single one of us makes hundreds, if not thousands, of decisions daily. The quality of decision typically dictates the outcome of how our day progresses, or at least until we hit the next intersection. As a leader, you are typically more advanced in both experience and quality of decision-making as a result of you learning throughout the y...

There are many things that challenge a restaurant owner. We wanted to take some time to narrow it down to what we feel the top Challenges (or as we like to call, Opportunities) are in the restaurant industry as we see it. Each of these could be their own "Super Episode" and we may just do that in the future. https://restauranttopia.com/episode-49-3-challenges-that-face-restaurants-and-how-to-handl...

You're a Role Model…It's part of the Job Think back to your first job. Whether you were a dishwasher, line cook, busser, or host, the manager who brought you on board is most likely who you looked to for daily approval. Many times, if they lived up to the task, you even modeled your behavior after them! Why wouldn't you? After all, they were in charge of both your professional and financial wellbe...

In the Trenches: Listener question Angela from Ingonish is a Canadian rural community in northeastern Victoria County, Nova Scotia This is my understanding of the two questions. How to know when to delegate? How to stay motivated? https://restauranttopia.com/episode-47-in-the-trenches-with-a-listener-question/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Episode 46 How To Audit Your Digital Assets A key requirement to managing your Digital Assets is to have a comprehensive list of all your assets, where they are located and who has access. Unlike your physical assets, it is not that easy to find your online account information. Without the proper authorization, it can take weeks to get a provider to give the legal owner access if that person did n...

Everyone who has worked in the Restaurant industry knows the common goals. Sometimes they seem very attainable and sometimes they feel like pipe dreams. Sales Goals: Top line Revenue, Catering, Delivery, Events, etc. Cost Goals: Food Cost, Labor Cost, Fixed Expenses Profit Goals: Net Profit % and $ Menu Goals: Size, Quality, Pricing & Profitability Many Others… https://restauranttopia.com/?p=603 L...

Episode 44 The Anatomy Of A Social Media Post with Bonus Interview of Dominic Lofreso️ Learn more about your ad choices. Visit megaphone.fm/adchoices

Exemplified EMPATHY The worlds are joined at the ticket machine on the expo station Training Mandated behavior Communal meals; daily activities Team building (Cheesy, I know) It's a culture thing and the leaders are the examples The divide is fundamentally created or bridged at the top of any organization! https://restauranttopia.com/episode-43-the-great-divide-foh-vs-boh/ Episode 43: The Great Di...

How to Show Your Customers Appreciation. Loyalty program If you don't have a loyalty program, Start a Loyalty Program NOW!!!! Say "Thank You" Pro Tip: Create a Thank You Video Create a Thank You Video A simple video from your phone will be perfect! This video doesn't have to be high-tech to make If you have the knowledge and the time to edit in your store's graphic, even better! Text or email the...

Show Notes https://restauranttopia.com/episode-41-how-to-handle-customer-complaints/ How to Handle Customer Complaints Being in the hospitality industry our hopes are that every day we delight guests and never have a complaint. However, we cannot make everyone happy and we also will have times that our staff our even ourselves will not live up to the expectations of the customer 100% of the time....

Episode 40: Restauranttopia BEST of 2020 We want to thank all of our listeners for their support in 2020. We had a great time doing the podcast last year and we put together a montage of some of our favorite clips. This year we have a ton of great episodes planned and even more interviews with industry professionals. Dave Anthony and Brian will continue our mission to help local independent restau...

https://youtu.be/1f7U27h9nkE Notes: https://restauranttopia.com/episode-39-step-by-step-lists-on-lists/ Missing an appointment, overlooking a prep item or even forgetting about an important request off may seem like small things but can have a major impact on your people. While some things may not be at the top of your list, they could be #1 for someone you know and love. Learn more about your ad...

Guest: Mr. Chip Klose https://www.linkedin.com/in/chip-klose-56880424/ Chip Klose Creative http://www.chipklose.com/ Restaurant Strategy Podcast http://www.chipklose.com/podcast For me so much of this starts with shifting your mindset. Yes there are things we can do… tactics we can put into practice, but none of them will work very well without a strategy. So that's why my podcast is called RESTAU...

For me so much of this starts with shifting your mindset. Yes there are things we can do… tactics we can put into practice, but none of them will work very well without a strategy. So that's why my podcast is called RESTAURANT STRATEGY… and in fact I very often say on the show: "marketing of the thing can't make up for the thing." Real marketing work begins at a foundational level. You can't have...

Episode 36: Interview with Bruce Nelson, author of Restaurant Management: The Myth, the Magic, the Math https://restauranttopia.com/episode-36-interview-with-bruce-nelson-author-of-restaurant-management-the-myth-the-magic-the-math/ Bruce Nelson's restaurant career spans over four decades and includes working every conceivable position within a restaurant. Career highlights include Catering Manager...

The restaurant business is a simple business where you make money selling food and drink. However, this process of making money can be done randomly or can be done strategically. We feel that the latter is the way to do it! This episode breaks down some ways to strategically do just that. What gets measured gets managed. Operators that don't know where they are, are Operators that aren't maximizin...

https://restauranttopia.com/episode-34-drive-time-with-david-ross-part-2/ Relationships: RELATIONSHIP: the way in which two or more concepts, objects, or people are connected, or the state of being connected. Life is all about the relationships you have… with yourself and with others around you. What are you doing to have the best relationship with yourself? If you took a hard look at how you take...

https://restauranttopia.com/episode-33-real-talk-with-chef-adam-stafford-of-86d-straight-dialogue-w-restaurant-leaders/ Facebook: https://www.facebook.com/Restauranttopia/ LinkedIn: https://www.linkedin.com/company/restauranttopia Instagram: https://www.instagram.com/restauranttopia/ Youtube: https://www.youtube.com/channel/UC9aRVuDUYsV370Rfh-QxDag Learn more about your ad choices. Visit megaphone...

Optimizing Google My Business for your Restaurant Google is trying to provide an answer to most questions without the need to go to a company's website. That is not a good thing. People can still get directed to your website and you need to keep it fresh and user friendly. However, customers will now be able to get your phone number, address, directions, check out pictures of your business or read...

Generation Z or the I-Gen is a group of people ages 7 – 23 years old that will have a profound effect on your restaurant. This group also will make up a large amount of your employee pool moving forward. Knowing how they spend and what they want to get out of the work environment is important. Show Notes https://restauranttopia.com/episode-31-generation-z-and-your-restaurant/ Facebook: https://www...

In continuing the discussion on how to build and gain revenue during the winter months sans a patio, we turn our discussion to incremental improvements that should be made to your roster of goods and services. We champion the notion that there is not one "cure all" in the inevitable struggle that that will be winter. We firmly believe it will take a collection of efforts and great decisions, along...