Restaurant Rockstars Podcast

Classic Rock Coffee is a franchise on fire right now as it expands around the world. This way cool concept marries coffee & food with classic Rock N Roll… its like the Hard Rock Cafe of Coffee! Listen as I speak with Brett Payne from Classic Rock Coffee as he describes his challenges in growing a global franchise, what’s cool about the coffee and where they go from here. Check out their website: w...

A great dining experience pairs food with exemplary service & ambiance. Some restaurants have great food, but the service falls short or maybe guests are treated to fine service, but the food is average. Rare is the restaurant that offers all three and if you own a restaurant, know that this is what your guests are seeking. In this latest episode, a quaint wine bar misses some key details that ove...

True hospitality is in many cases a lost art.  Generations ago, gas stations would wash your windshield and check your oil and restaurants would thrive by providing exemplary service.  You would be greeted at the door by name, the host would take your coat, seat you at your favorite table and the owner or Maitre’D would make sure that every aspect of your dining experience was unforgettable.  What...

There is nothing more mega powerful than a CONSISTENT and EFFECTIVE pre-shift meeting. Follow the lead of all of the professional sports teams. There is good reason that they have pre-game meetings, that conclude with a big huddle and cheer! This is the ideal time to #1 ensure your entire staff is on their A-game #2 that everyone knows the game plan and #3 that the entire staff head onto the floor...

The power of utilizing restaurant intelligence to build your brand, featuring a progressive new leader in the industry: Swipely.

When it comes to branding, some people just get it! Don't be afraid to look for inspiration outside of your industry.

(Sorry for the poor audio quality in this episode, the content however is GREAT!) Restaurateurs and Managers: Turnover is a huge problem in the restaurant business, costing your operation time, money and the frustration of staff forced to pick up the slack. I have a solution and you simply MUST tune in to my latest podcast. Take the time to listen and learn how to recognize, reward and lead your t...

Hey There Rockstars… My latest Riff is all about the importance of consistency provided by your restaurant service team whether in the dining room or bar, no matter your price point. Listen as I share a recent story of fantastic food overshadowed by inconsistent service. Roger

Listen to my latest Riff all about the challenges of leasing your space and WHY you should be working towards owning your property.

Its All In the Details…. Are you on top of all the moving pieces in your restaurant or is your guest experience lacking? … Listen as Roger tells of a great meal tainted by lackadaisical service in this Denver restaurant.

To continually improve SALES STARS and ensure that it is results driven, cost-effective and easy to implement, I'd like your FEEDBACK. As a thank you, I am going to send free copies of my new book to the first 10 people I hear from. If you are using or have used The Sales Stars Server Training Program, simply email me roger@restaurantrockstars.com and tell me any/all of the following: -  How are y...

ROGER EXPLAINS HOW HIS SALES STARS SERVER TRAINING SYSTEM HELPED HIM RING A MILLION DOLLARS IN SALES IN JUST A 4 MONTH SEASON.

Is your place Kid Friendly? It should be, because kids often decide where the family eats out… Roger shares easily actionable ideas to make your restaurant the FUN place for families and a source of new profits for your operation.

Roger explains Restaurant Rockstar Coaching

YES! Our ROCK YOUR RESTAURANT Financial SYSTEM is finally here!! Listen to Roger's school of hard knocks journey to financial success as he teaches you how to increase profits, cut costs and run a more efficient restaurant. Learn how he created and used this system to make over a Million dollars in sales in just 4 short months.

Learn from Roger this week why taking a close look at the critical details of your operation and keeping on top of your competitors and industry trends will pay dividends in your operation.

Is your restaurant wildly successful?… Your bank account is growing, you can take time off while the cash register keeps ringing and you can count on your team to WOW your guests and deliver amazing experiences? If not, give this Riff a listen and contact me if you'd like to learn more about really ROCKING YOUR RESTAURANT. Thanks for listening… Roger

Make more money and get more regulars in your restaurant…. Give things away (NOT INSIDE, BUT OUTSIDE your restaurant)!