Resource Centre

While some employers argue that employees shouldn’t be too surprised if they are “let go” during this pandemic, others recognise the need to be more empathetic than ever when dealing with retrenchments and layoffs during this time. We discuss the best practices when designing and executing job cuts, as well as what organisations can do to support exiting employees, as well as the...

With the exponential growth of remote working over the course of this pandemic, a robust digital employee management system is no longer an option, but a necessity for most organisations. And while gamifying HR and automating tedious manual tasks may sound cool, there are times when it’s not. We speak with Victor Phang from WorkSmartly about finding the right balance in digitising people man...

Just when ad spend was beginning to show signs of picking up, COVID-19 cases shot up and we found ourselves in another lockdown. And this has (once again) thrown advertising plans, campaigns and budgets into disarray. But where there’s a will to advertise, there is a way. We speak to Therine Goh from AdEasy about some of the interesting advertising strategies at play this FMCO, how brands ca...

Fraud. Embezzlement. Financial manipulation. It may not be a gruesome crime scene, but a crime scene it still is, and expertise we will need. This is where forensic accountants come in. We discuss their role in the business world, in unearthing, investigating and preventing white-collar crimes, and how they enhance an organisation’s internal controls. See omnystudio.com/listener for privacy...

Covid-19 has impacted the higher education sector more than any other event in the history of education. It’s forced institutions to finally reckon with the fundamental values of higher education, and deep dive into a student’s perspective and other stakeholder needs and expectations. Prof. Ir. Ts. Dr. Vinesh Thiruchelvam, Deputy Vice Chancellor & Chief Innovation Officer at Asia P...

Are you for real? What are you even doing here? Still waiting for the other shoe to drop? You’re not alone. On this episode of psychology@work, we discuss the intellectual phoniness that will affect some 70% of us at some point in our lives - The Impostor Syndrome. How is it hampering your potential for success, and how do you break out of the cycle? We discuss. See omnystudio.com/listener f...

In conjunction with the Malaysian Insurance and Takaful Brokers Association’s 45th anniversary, we speak with MITBA Chairman Vicky Rajaratnam about the evolving role of brokers during this pandemic, and how they’re slowly emerging from behind the shadows of their industry counterparts - the insurance agents. We also discuss how brokers are helping SMEs expand business protection, via f...

After spending more than 12 months in various stages of lockdown, the nation finds itself under another Movement Control Order. What can SMEs do to better manage their business this time ‘round? We speak to Dennis Martin, Group CEO of CTOS Digital about what SMEs should be prioritising under MCO3.0, and the three main factors that will determine if businesses thrive or survive in the coming...

Theatre is powerful. It breaks barriers, helps us see different perspectives, and engenders change. Even in the workplace. Marie Tseng, Facilitator & Founding Director at Cultural Impact and Lim Soon Heng, Executive Director of KL Shakespeare Players talk about their recent collaboration - Exchange Theatre - which is helping the big boys in the corporate scene implement behavioural change in t...

Sure, we live in stressful times today. But does stress have to affect us negatively? On this episode of Psychology@Work, we discuss the “Magic of Stress”; why stress doesn’t have to be a bad thing, it’s potential for personal and career growth, and how to make workplace stress work for you. See omnystudio.com/listener for privacy information.

The unthinkable has happened. Someone in your organisation has tested positive for Covid-19. What do you do? Who do you call? How should you communicate the news to everyone? SHOULD you communicate the news to everyone?    In conjunction with World Day for Safety & Health at Work 2021, we speak with Certified Occupational Health Doctor from the National Institute of Occupational Safe...

A plan is just a plan until it’s executed. We speak with our friends from PwC about putting the MyDigital plan into motion, what's in it for the private sector in working with the public sector to help bring the strategies from the Blueprint to fruition, and what success might look like when the plan starts to pay off. See omnystudio.com/listener for privacy information.

Running an ecommerce business is not easy for both budding and experienced business owners, especially since everyone is getting in on the game. The rate of competition is increasing by the minute and having a presence online alone is no longer enough, and could be moot tomorrow. We speak with the Founder of Squarelet Lasker Saw about finding the right ecommerce platform, creating impact online, a...

Running an ecommerce business is not easy for both budding and experienced business owners, especially since everyone is getting in on the game. The rate of competition is increasing by the minute and having a presence online alone is no longer enough, and could be moot tomorrow. We speak with the Founder of Squarelet Lasker Saw about finding the right ecommerce platform, creating impact online, a...

We kick off a new series on Resource Centre focusing on The Psychology of Work, with our favorite organisational psychologist Hetal Doshi. In our pilot, we discuss doing good work, why good work is good for you, as well as what we all really want to know - how to make work suck less. See omnystudio.com/listener for privacy information.

They say we’ll never work the same way again. Why would we go back to the way things were anyway? But like it or not, change is the only constant and most organisations are going to need to prepare their workforce for a hybrid working model. We speak to Sharmini Ann Jacob, Executive Director of People and Change Advisory at KPMG in Malaysia about the work challenges on the horizon, and how H...

Like most businesses during this pandemic, Direct Selling in Malaysia was quick to pivot online - allowing the industry to hit a new revenue-high in 2020 despite being on lockdown for most of the year. We speak to Datuk Tan Chong Guan, President of the Direct Selling Association of Malaysia (DSAM) about reinventing the industry for survival, how it will evolve around the pandemic this year, and th...

  Like the process wasn’t painful enough. No thanks to Covid-19, annual performance reviews are now happening online. But how do you evaluate employees following such a challenging year? And how do you do this while working from home? Is it possible to go beyond performance to evaluate potential? Founder and Principal Consultant at Thread Advisory, Claudia Cadena walks us through the st...

  Like the process wasn’t painful enough. No thanks to Covid-19, annual performance reviews are now happening online. But how do you evaluate employees following such a challenging year? And how do you do this while working from home? Is it possible to go beyond performance to evaluate potential? Founder and Principal Consultant at Thread Advisory, Claudia Cadena walks us through the st...

When you download a new app, do you read the Terms & Conditions of usage first? Why do some apps require access to your camera or your messages, and should you grant them these permissions? What do businesses do with our data? And as a business, is there such a thing as collecting too much user data? Alvin Toh, Chief Marketing Officer at Straits Interactive gives us a fascinating (and scary) l...

When you download a new app, do you read the Terms & Conditions of usage first? Why do some apps require access to your camera or your messages, and should you grant them these permissions? What do businesses do with our data? And as a business, is there such a thing as collecting too much user data? Alvin Toh, Chief Marketing Officer at Straits Interactive gives us a fascinating (and scary) l...

When Tan Sri Muhyiddin Yassin rose to the top post in the country a year back, he was not seen as the most charismatic or vocal leader compared to the other candidates who were vying for the Premiership at the time. But his leadership brand and political image has evolved over his first year in office. We discuss the building, shaping and careful curation of the 8th Prime Minister’s brand, a...

On January 1st 2021, new amendments to the Industrial Relations Act 1967 (IRA 1967) came into force. They affect unfair dismissal cases, direct appeals against Industrial Court awards and harsher penalties for non-compliance of awards, among others. These amendments have not been well received by some parties, as they may put employers at a disadvantage. Leonard Yeoh, Partner and Head of Dispute R...

On this episode of Marketing Mojo on Resource Centre, we speak with Jwan Heah, Marketing Director at The Malaysia Book Of Records, about the company’s recent brand rejuvenation which saw it move away from being a passive brand to one that’s more marketing-centric.   See omnystudio.com/listener for privacy information.

Listed companies comply with Corporate Governance (CG) because this is required by the regulators and expected by their investors.  However, even SMEs can benefit from the basic principles of CG. It helps to protect their business and may make it more valuable if they want to sell it in future. Governance Specialist Dr. Elsa Satkunasingam sheds some light.   See omnystudio.com/listener f...