Resource Centre

The term “Burnout” was coined in the 1970s to describe the consequences of severe stress and high ideals in “helping” professions like doctors and nurses, who often sacrifice themselves for others and would end up exhausted, listless, and unable to cope. Today though, almost everyone claims they’re burned-out. We discuss this dark side of self-sacrifice at work, its causes and consequences, as wel...

In this Year in Review Special on Resource Centre, Jostein Aksnes from Bangkok-based Seven Peaks talks to us about navigating Asia’s booming digital economy, as well as digital trends we can expect to see in business in 2023. Photo Credit : Shutterstock | SFIO CRACHO See omnystudio.com/listener for privacy information.

According to a global study by Adobe, more than 165 million new creators joined the Creator Economy in the last two years. In this Year in Review Special on Resource Centre, Simon Dale from Adobe Southeast Asia & Korea talks to us about who these new creators are, what they do, as well as the feasibility of content creation-related businesses in the years to come. Photo Credit : Shutterstock |...

2022 has been a tumultuous year coming out from the height of the pandemic, with businesses and the workforce transitioning to a normal that was unlike the normal we remembered. In this Year-in-Review special on Resource Centre, Lee Yun Han from Deloitte shares some key 2022 highlights around human capital in Malaysia, including how we coped with FWA, cost of living and minimum wage - as well as w...

It all started with The Great Resignation. Then came Quiet-Quitting. And now, Moonlighting. In this Year-in-Review special on Resource Centre, Organisational Psychologist & CEO of O-Psych Hetal Doshi joins us to discuss the ebbs and flows the workforce experienced in 2022, and what to expect in 2023.  Image Credit: Shutterstock | CeltStudio See omnystudio.com/listener for privacy informat...

For more than a decade, marketers have fretted over winning the notoriously fickle Millennial Generation. And now the Gen Z have entered the fray, gaining buying power while they cement brand preferences. This coupled with very fragmented digital touchpoints today means marketers have their work cut out for them. Sean Valencia from Treasure Data sheds some light on the challenges marketers continu...

Sustainable, Eco-Friendly, All-Natural. These are some of the claims brands and businesses commonly make about their products, as they jump on the sustainability bandwagon. But are these claims for real, or are they just marketing ploys to frame themselves as ESG conscious? Well according to Isentia, there’s plenty at risk for industries and brands when it comes to Greenwashing. We discuss the rep...

We all understand the positive impact professional coaching brings; it can not only help you meet organisational goals, but the ripple effects can be felt on leadership, performance and well-being as well. So why does it still feel like coaching is only for the C-Suites and high-paid executives? Why can’t we all enjoy this tool to adapt, navigate and reskill for the modern work life? And how can d...

In the conversational economy we live in today, consumers want brands to consistently deliver richer, more intuitive, personalised experiences across channels, and they want this anytime, anywhere. This is where Conversational AI-enabled solutions like intelligent bots or digital assistants can make a huge difference. Beerud Sheth, CEO of Gupshup, talks to us about the evolving role of conversatio...

Shazurawati Abd Karim, Executive Vice President of TM One, shares the need for Malaysian organisations to innovate, and how they can move forward into the next phase of economic growth. See omnystudio.com/listener for privacy information.

On this, the finale of our five-part series on Succession Planning, organisational psychologist & CEO of O-Psych, Hetal Doshi, runs us through the seven things executives should never do if you want to be CEO, as well as some unexpected insights from a 10-year Genome study on CEOs.  Image Credit: Shutterstock | GaudiLab See omnystudio.com/listener for privacy information.

A recent study by Workday has found 79% of organisations in Malaysia are lagging in terms of digital agility. This, despite the opportunity to accelerate digital transformation and increased technology adoption during the pandemic. What is digital agility, and why is it pivotal for sustainable business growth? Sandeep Sharma, President of Workday Asia shares the various implications of digital agi...

Mental health disorders have become a global health concern, with increasingly stressful work environments a key contributor. To help overcome the stigma associated with mental disorders, employers need to ensure that employees feel supported and are able to seek help, beyond traditional employee benefits. Tung Hsiao Ley, Chief Corporate Solutions Officer at AIA talks about their first-in-market m...

E-wallets are quickly becoming an all-purpose payment method in Malaysia, with significant growth seen for over-the-counter purchases, especially at physical F&B outlets and retail stores. Arun Menon from Ipsos Malaysia gives us more insights into our usage patterns, as well as other cashless payment options Malaysians are leaning toward. Image Credit: Shutterstock | Ronnie21 See omnystudio.co...

On this, part four of our five-part special on Succession Planning, Organisational Psychologist & CEO of O-Psych, Hetal Doshi focuses on the things you can do to increase your readiness as CEO, as well as her six career catapults to fast track your future to the top. Image Credit: Shutterstock | Qualit Design See omnystudio.com/listener for privacy information.

While salary transparency is a big step towards pay equity, experts say Malaysia is quite a ways away from embracing open communication about compensation for various reasons. Derek Toh from Hiredly talks to us about first steps in Malaysia; if it’s OK to openly speak about your salary, and how this will impact employees and organisations here. Image Credit: Shutterstock | eamesBot See omnystudio....

Now that we’re transitioning into endemicity, CEOs around the region are shifting their focus from business preservation to business growth. Pok Tzai Ming from Ernst & Young joins to discuss how CEOs are using tools like mergers and acquisitions to boost capabilities in technology, talent and innovation, as well as ESG and sustainability strategies in their pursuit for growth.  Image Cred...

As marketing tends to be the first on the chopping block when an organisation’s cost-cutting measures begin, marketers need a solution to do more with less. This is where Marketing as a Service (MaaS) comes in - a transformative, data-driven approach that enables organisations to achieve greater impact at lower cost. Yong Siew Mee from B2B marketing as a service firm 2X talks to us about the futur...

According to Adyen’s 2022 Retail Report, Malaysian consumers are amongst the most discerning in the world. We have a taste for technology, and we want a big bang in our shopping experiences. So what does this mean for retailers? What kind of experiences do they have to create to engage and retain customers moving forward? Priyanka Gargav from Adyen gives us the deets. Image Credit: Shutterstock |...

In conjunction with this year’s 65th Merdeka Day celebrations, we speak with Dzuleira Abu Bakar, who has just crossed her first year as CEO of MRANTI - the Malaysian Research Accelerator for Technology and Innovation. We discuss the entity’s KPIs, mobilising the machinery to heal a fragmented startup ecosystem, as well as positioning MRANTI Park as the next tech innovation hub to stand tall global...

Whether driven by a wave of restlessness or fresh opportunities, workers everywhere are continuing to leave their jobs - and according to our friends from Deloitte, all signs are pointing to a need to “reimagine work” to create the stability and sustainability the workforce once knew. Lee Yun-Han, Consulting Director of Deloitte Southeast Asia talks us through the steps to do this, and how busines...

While most of us have gotten used to the era of hybrid work, we’re still quite a ways from optimising the experience. Issues like burnout, the great resignation, a lack of autonomy - they continue to plague the workforce today, despite us having a couple of years of practice at hybrid working under our belts. Agnes Koh, Product Marketing Manager for ASEAN at Jabra joins us to discuss new data on h...

As business leaders look at developing digital strategies to create better customer experiences, they are struggling with a shortage of talent with the right IT skills to implement and manage these technologies. Stuart Fisher, Regional Vice President, Asia Pacific and Japan for Couchbase talks to us about investing in mobile technology to bridge the APAC talent gap, and deliver unmatched customer...

Against the backdrop of about 650,000 unemployed Malaysians, MDEC’s MYWiT initiative aims to assist employers and assist alike to help with talent challenges. Apply before 31st August for MYWiT incentives. Find out more at mdec.my/mywit . Terms and conditions apply. Brought to you by the Malaysia Digital Economy Corporation, MDEC. See omnystudio.com/listener for privacy information.

On this, part three of our five-part special on Succession Planning, Organisational Psychologist & CEO of O-Psych Hetal Doshi shares her five secrets to great CEO selection - including tips on pivots, identifying the right fit, planning for the unexpected, as well as scrutiny over the CEO selection panel. Image Credit: Shutterstock | Jirsak See omnystudio.com/listener for privacy information.