Resource Centre

What can we learn from the GST rollout in Australia? How did the business community react, and how did it affect their economy? As the GST deadline looms ahead, Paul Drum shares insights and key considerations for Malaysia's business community. See omnystudio.com/listener for privacy information.

In Part 3 of our 5-part series on PR we discover what elements make a spokesperson ready to play ball with the media. See omnystudio.com/listener for privacy information.

It's the era of the startup, and just about everyone wants to be an entrepreneur. While the entire world encourages enterprise, and over 98% of businesses in Malaysia are SMEs, are we asking the "What Next" question. Can we scale up? Can we grow and sustain that growth, and what is the leader's role in ensuring an excellent, ethical and enduring organisation? See omnystudio.com/listener for privac...

In the world of HR the verdict is in. Talent is more likely to stay when there's a clear career path for them. How do you chart winning paths for your best talent? See omnystudio.com/listener for privacy information.

With all the channels and technology available to us, everyone can be a global entrepreneur. However, what are the elements that truly make a successful global brand? See omnystudio.com/listener for privacy information.

Technology has made it possible for businesses to reach out to customers 24/7. At the same time, this creates expectations from the tech-empowered customer for 24/7 access to goods and customer service. How are establishments faring? What does it take to understand Malaysian expectations for service delivery and making customers happy? See omnystudio.com/listener for privacy information.

In anticipating and addressing the growth of the digital media industry in Malaysia, the Malaysian Digital Association (MDA) recently launched the inaugural MDA d Awards, to recognise and celebrate the talents of the digital media industry. See omnystudio.com/listener for privacy information.

Recruitment consultants, Ambition, have released their latest study on salaries. Discover how well you're getting paid, or not, and what the movements are in terms of HR, which industries are thriving and growing, and what factors are influencing our pay packets. See omnystudio.com/listener for privacy information.

Why is brand strategy important to public relations and what is your company's brand essence? Discover the 10 important questions to ask in determining brand essence with author and PR practitioner, Andrew Chow in the first of our new 5-part series. See omnystudio.com/listener for privacy information.

Disruption is a key driver of success in today’s business landscape, literally uprooting and changing how we think, behave, do business, learn and go about our day-to-day. Disruption could displace an existing market, industry, or technology, producing something new, more efficient and worthwhile. In other words no one company is so essential that it can’t be replaced and no single bus...

Accepted wisdom tells us that business should come before pleasure, or that the two should never be mixed; business was never intended to be pleasurable. During an economic crisis, in particular, business is easy to portray as a cold, unforgiving environment. But business isn’t like that. At least, that’s the way it goes according to the book, Business is Beautiful: The Hard Art o...

Halal Tech Venture Builder has a vision of bringing halal businesses online with the view of building a Global Halal Tech Hub in Malaysia. Why is this important and what is the potential of the halal market? See omnystudio.com/listener for privacy information.

75 million youths around the world are unemployed. Only half of youth surveyed by McKinsey in 2012 believe that their undergraduate studies improved their employment opportunities, and almost 40% of employers say a lack of skills is the main reason for entry-level vacancies. Closer to home, more than 50% of Malaysia’s fresh graduates are deemed to have unsatisfactory English communication sk...

At the recent Product of the Year awards, 18 category winners were voted by 2,000 consumers through an extensive survey conducted by Nielsen Malaysia across sectors including F&B, financial services, FMCG brands and many more. Who made the grade and what does it take to win? See omnystudio.com/listener for privacy information.

As the world becomes increasingly interconnected with significant changes in digital media, content marketing and social networks - how has the PR industry evolved? See omnystudio.com/listener for privacy information.

Prasarana will be the first transit operator in ASEAN to embark on a naming rights exercise that will see the transformation of selected stations in Kuala Lumpur to provide commuters with a better experience. The launch of this 'naming rights' exercise will also be the beginning of a new platform for brands and companies to engage consumers in an innovative way, and is part of Prasarana’s co...

Richard Branson once said, “If you get into business solely to make money, you won’t. Try to make a real difference, you’ll find true success.” This is the cornerstone of the World Islamic Economic Forum Young Fellows (WYF) 2014 programme, an intensive youth leadership programme with the aim of building a generation of young leaders with compassion for underprivileged peopl...

Says.my was recently voted to the 2014 WorldBlu List of Most Democratic Workplaces, making it Says.com's third consecutive year in the list.  What does it take to get on that list? Samuel speaks about what democracy in the workplace means and how it can really motivate and incentivise the workforce.   See omnystudio.com/listener for privacy information.

PWC's 6th edition of their Cities of Opportunity study continues an investigation to help the world’s greatest cities understand what policies and approaches work best for people and economies in a rapidly urbanising world. Where does KL rank in terms of ease of doing business, safety, security and economic clout? See omnystudio.com/listener for privacy information.

The Competition, Standards and Liberalisation (CSL) Strategic Reform Initiative (SRI) seeks to develop an efficient and competitive business environment and culture that support Malaysia’s goal of becoming a high-income nation by 2020. What's required to get there? See omnystudio.com/listener for privacy information.

Studies using different definitions and methods have estimated there are 60,000–750,000 medical tourists annually from around the world. While over 50 countries have identified medical tourism as a national industry, Malaysia is ranked on the top 5 destinations for Medical & Health Tourism. Stanley Lam speaks about the potential of Melaka as a hub for medical tourism. See omnystudio.com/...

The global economy has become more interlinked through the flow of goods, people and the adoption of similar regulatory frameworks. More than most countries, Malaysia’s economy is tied to global markets. However, many business strategies are still tailored to tackle local causes of business uncertainty. Yet such risks are dwarfed by the global impact on local movements. Navigating volatility...

The draft of the Malaysian Green Technology Masterplan will be announced in about three months, but in the meantime, what can businesses do to ensure that their consumption of energy is at its most efficient? With diesel being the main source of back-up energy for gensets used by buildings and other critical emergency services, how can companies re-new and re-use expired fuels to enjoy cost-saving...

Final part of our Innovation@Work Series in collaboration with UCSI Blue Ocean Strategy Regional Centre, which has together with ECSI Consulting, Europe, produced the first ever study on Strategic Innovation with findings on how companies in South East Asia practise innovation. This week we look at how to identify and avoid the Hidden Enemies to innovation with brilliant case studies - Nespresso,...

The Cooler Lumpur fest, a multidisciplinary arts festival organised between PopDigital and The British Council kicks off today. What does running a festival involve? How do you reach your target market? Is there money to be made? Hardesh Singh, founder of Popdigital, answers these questions and more. See omnystudio.com/listener for privacy information.