BFM Media

Resource Centre

Where industry experts, business owners and hands-on entrepreneurs compare useful notes on conceptualizing, creating, managing, and growing their businesses. Featuring interviews that equip the enterprise to boldly go forth and prosper, let Resource Centre help you take charge of your business and be a trendsetter in your industry.

Author

BFM Media

Category

Business

Podcast website

www.bfm.my

Latest episode

Mar 28, 2024

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Episodes

Beyond Analytics: Empowering E-commerce with Market Intelligence Tools 18.02.2024

The e-commerce landscape is rapidly transforming, driven by technological advancements and changing consumer behaviours. In this dynamic environment, market intelligence has emerged as a critical tool for businesses. It enables organisations to understand market trends, consumer preferences, and competitive dynamics, thereby enabling strategic decision-making. With the rise of data analytics, comp...

Defining Neuroleadership and How It Will Improve Leadership Effectiveness 14.02.2024

Neuroscience and leadership in business, often termed “neuroleadership”, seeks to apply findings from neuroscience to improve leadership practices, decision-making, and organisational culture.  Neuroleadership focuses on understanding how the brain works and applying this knowledge to various aspects of leadership and management, from problem solving, to improving social skills, and managing...

2024 AI predictions for Malaysia: Doomers vs Boomers 12.02.2024

Now, the future of AI is marked by two contrasting perspectives - On one hand, there are the techno-optimists, or AI boomers, who envision rapid and groundbreaking advancements in various related fields like financial services, healthcare or entertainment just to name a few. On the other hand, you have the AI doomers who are concerned about the potential risks posed by advanced AI, including the p...

MSP272 Weird Science: Chatbots Of The Apocalypse 08.02.2024

In today's episode, Richard Bradbury and Matt Armitage embark on a cosmic journey through the universe's habitable belt planets, with Matt sharing his peculiar hobby of halting emergent lifeforms. They journey into the complex world of artificial intelligence, debunking myths about AI's inherent evilness and highlighting its neutrality towards human existence. They discuss the intriguing, if not e...

What The Firing Process Should Look Like 06.02.2024

Layoffs were a key trend in 2023 particularly for the tech sector, and it looks like this has continued into 2024. Tech industry tracker Layoffs.fyi estimates more than 30,000 employees have been let go this year so far, and while that is a far cry from the nearly 90,000 laid off in January 2023, getting layoffed is never pleasant news. A key theme that has come up with these layoffs, is how they...

Green Skills for A Green Future: The Rise of the Green Collar Workforce 05.02.2024

A recent report released by the Deloitte Economics Institute (entitled “Work Towards Net Zero in Asia Pacific -- The Rise of the Green Collar Workforce in a Just Transition”) highlights the potential rise of a new Green Collar workforce in the Asia Pacific region, estimating that 80% of skills needed for energy transition efforts in the short-to-medium term already exist in today’s workforce. Howe...

Foundation for Success: Crafting Sustainability Strategies 04.02.2024

In recent years, the concept of sustainability has taken centre stage in the corporate world, transcending beyond a mere buzzword to become a cornerstone of modern business practices. This shift is largely attributed to the escalating environmental and social challenges that have emerged in the wake of rapid industrialisation and globalisation. Amidst this backdrop, the Environmental, Social, and...

Redefining CRM: Trends and Strategies for 2024 30.01.2024

In the rapidly evolving world of business technology, Customer Relationship Management (CRM) systems have become essential for businesses seeking to enhance their customer engagement and sales efficiency. Moving into 2024, the landscape of CRM is being reshaped by several key trends and technological advancements, driven by the integration of artificial intelligence (AI) and automation, offering a...

Speed-Dating For Entrepreneurs? 29.01.2024

While seeking help may be perceived as a sign of weakness by some, it is a misconception. Entrepreneurship is a complex journey filled with challenges, and guidance from experienced mentors can offer invaluable insights, saving fellow budding entrepreneurs from unnecessarily spending in terms of time or effort. Today on Resource Centre, we look into the Antler Residency Program and how it attempts...

3 Key Innovation And Transformation Avenues For Enterprises 28.01.2024

Digitalisation continues to be a key area of focus for enterprises in Malaysia as businesses look to tap into the next phase of economic growth. Innovations such as AI can help lower costs and improve productivity, while advancements in cybersecurity will help businesses better fend off key threats such as Ransomware. Underlying all this will be the need for fast and seamless connectivity. In this...

Understanding AI Governance and Policies for Data Professionals in 2024 28.01.2024

According to the Organisation for Economic Co-operation and Development (OECD), there are currently more than 1,600 AI policies globally and this is likely to increase as AI continues to develop and transform the business landscape. In line with that, the AI Governance market is also expected to grow by a Compound Annual Growth Rate (CAGR) of 52 percent between 2024 and 2032. Taking this into cons...

MSP271. A Human Face For The Robot Race 25.01.2024

Richard and Matt explore society's perceptions and expectations of humanoid robots. Why put a human face on a machine? The show delves into the technical challenges of creating humanoid robots, such as balance and fine motor control, and the evolving nature of technology that's making it feasible to build lightweight, human-like robots. They discuss Boston Dynamics’ robots like Atlas and Spot, con...

Shaping AI's Future: Ethics and Innovation in Asia 23.01.2024

We dive into the world of ethical artificial intelligence with Lee Hickin, AI Technology & Policy Lead for Microsoft Asia, and Adilah Junid, Director of Legal & Government Affairs, Microsoft Malaysia. We explore how Microsoft integrates responsible AI governance into its operations, with a particular focus on the Asian market. Lee and Adilah will provide insights into Microsoft's journey o...

Lessons From 2023 Holiday Shopping Season And 2024 Payment Trends 22.01.2024

There are a few key prime shopping times of the year, and the end-of-year holiday season is generally considered one of them, filled with sales, promotions, and consumers rushing to get gifts for Christmas time. Recent data from the US National Retail Federation (NRF), retail trade group, shows that the 2023 holiday shopping season was a strong one, reportedly fueled by an appetite for beauty prod...

Guardians of the Internet: Cybersecurity for Business Leaders 21.01.2024

On this episode of Resource Centre, we zero in on the crucial topic of cybersecurity in the business world. With the Malaysian government's RM1.8 billion initiative for the Malaysia Cyber Security Strategy (MCSS) 2020-2024, the urgency is clear. We discuss alarming statistics from Cyber Security Malaysia and a Cyber Risk Index report, underscoring the rampant cyber threats faced by organisations....

MSP270 Weird Science: Robot Pain, Tetris & Trombones 18.01.2024

In this Weird Science edition, we look at the achievements of 13-year-old Willis Gibson, the first human player to complete the classic game Tetris. Technology and nature intersect as our hosts discuss the potential use of plants to create supercapacitors for energy storage, opening possibilities for organic, biodegradable power sources. In AI news, there’s only a 5% chance it will decide to destr...

What Gets Rewarded Gets Done: Navigating Salary and Compensation Expectations 16.01.2024

The "Mercer 2023 Malaysia Total Remuneration Survey" provides a comprehensive analysis of the current compensation and benefits trends in Malaysia. This report would be useful to HR professionals and business leaders in understanding the remuneration landscape, helping them make informed decisions when developing effective compensation strategies to attract and retain top talent in their organisat...

Tech Tuesday: EV Sales, Unique Fingerprints, and Creator Rights 15.01.2024

Staying current with tech news and trends is crucial for any business or enterprise as it ensures you remain competitive and innovative. It allows for early adoption of emerging technologies, potentially giving a competitive edge. Awareness of new trends helps in anticipating market shifts, adapting business strategies accordingly, and meeting evolving customer expectations. It also aids in risk m...

Venture Meets Mission 14.01.2024

Today on Resource Centre, we delve into the thought-provoking world of "Venture Meets Mission", a new book that challenges traditional perspectives on the role of businesses. This book is co-authored by Arun Gupta, Thomas J. Fewer, and Gerard George. While many may believe that businesses should solely prioritise profit and growth, the authors of this book challenge this notion by advocating for a...

CIMB’s Innovative Pathway for Empowering SME Growth 14.01.2024

On this special edition of Resource Centre we take a look at how CIMB revolutionises SME support, focusing on growth financing and the GreenBizReady sustainability initiative. We also explore CIMB's tailored services for diverse SME needs, from startups to established businesses, and how they address financial management challenges. Learn about the impact of currency fluctuations and the importanc...

The People Profession On A Post-Pandemic Planet: Trends, Challenges, And 2024 Outlook 11.01.2024

In the past few years, HR or People professionals in Malaysia faced unprecedented challenges due to the pandemic. The most notable trends in HR during 2021 were related to the pandemic and its effects on the workforce and economy. These include a shift towards remote and hybrid work models, adoption of digitisation initiatives, more priority on employee skill development, and a data-centric approa...

Mind Your News, Build Your Brand And Reputation 09.01.2024

Have you wondered what stories dominated headlines across Hong Kong, Singapore, and Malaysia in 2023? CARMA's Top 10 Stories for 2023 report reveals the biggest news that captivated audiences and shaped the narratives for these key markets. Delving into these top stories can provide relevant and important insights for any organisation. In this episode of Resource Centre, Jeremiah Rodrigues, Genera...

Tackling Adversaries with Cybersecurity 08.01.2024

Cybersecurity is often said to be the ‘defensive system’ for businesses to safeguard their digital assets from eCrime actors, commonly known for conducting malicious campaigns that range from payment-system attacks to data theft. But, what happens if this ‘defence system’ is breached? Today on the show, we spoke to Scott Jarkoff, Director of Intelligence Strategy, APJ and META at CrowdStrike to he...

7 Business Growth Strategies, Where SMEs Typically Fall Short, And the Importance of Systemisation 07.01.2024

On this edition of Resource Centre, you will learn about venture building, key strategies, lessons, and insights for businesses to grow in 2024, and more with Harvey Foo and Dylan Woon, Co-Founders and Directors at Sparta Haus. Sparta Haus is a venture builder established in 2019 that has worked with over 200 companies across more than 20 industries. Resource Centre is your one-stop shop to help b...

What To Watch When Reorganising Leaders and Employees 04.01.2024

In December Prime Minister Dato Seri Anwar Ibrahim made major changes to his cabinet, including the appointment of EPF’s CEO Datuk Seri Amir Hamzah Azizan as second finance minister, promoting Steven Sim from deputy finance minister to human resources minister, and bringing back Gobind Singh Deo into the Cabinet to helm the newly formed Digital Ministry. With this in mind, on this edition of Resou...

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