Resilient by Design with Rebecca Hay

I'm bringing back this advice-filled High Point Market Roundtable discussion I had with 3 other fantastic Power of Process and Designer's Room Members!  As Fall High Point Market quickly approaches, I wanted to share as many insights, practical tips, and advice about attending this event as possible - to encourage you to take the plunge to attend, or if you're already going, to get you pumped up!...

Have you thought about which pricing model works for you? When I did this simple, straightforward exercise I was shocked at what I found so listen up!  Today I'm sharing a quick exercise you need to do to ensure that your business' pricing model is actually the most profitable one for you. Your success and profit margin don't simply rely on revenue. I learned this the hard way!  So take the time t...

This is a MUST-listen episode, especially for all those interested (or intimidated) by money talk and budget conversations! Nikki Fisher is a seasoned design firm owner who got her start working in the millwork arena, which truly helped her run her own interior design business successfully over the past decade. Nikki candidly shares her battle with imposter syndrome, transferring her skills from o...

A design project doesn't end at Reveal Day! So how do you wrap up your design projects to finish as strong as you started and leave a strong lasting impression? I'm sharing three tips for wrapping up your design project that will improve your reputation and relationship with your clients and ensure you finish strong. These three practical steps are impactful ways that cannot be undervalued because...

Ever felt like starting your own business was just a dream, too daunting to pursue? In today's episode, I speak with Ashley Bruggeman, who once thought the same—until she found the tools and mindset to make it happen. Tune in to discover how Ashley transformed her fears into action, launching her business just one month after completing POP's course. Ashley shares her strategic approach to launchi...

Confidence doesn't just appear; its something earned usually by years of experience, gaining wins and making mistakes. But in today's shorty episode I'm sharing a few specific, tangible, bite sized tools to fast track you to confidence while inspiring and motivating your understanding of your worth and expertise. These hacks range from delivering what you promise, creating muscle memory around you...

Get out your notebooks for this one, listeners! Today's guest is the infectious and inspiring POP alum, Andrea Krill, who shares her incredible journey from side hustle to full-time design firm owner. Andrea spent two decades as an accountant in the corporate world before transitioning to open her own design business. She brings invaluable skills from her previous career into her new venture and s...

I love stories of career transitions like Lauren Winsor's—they're a true testament to the resourceful bravery it takes to jump into the unknown! You'll get some real encouragement in today's shorty as you listen to Lauren's inspiring journey and learn all about the power of networking. Lauren shares her unique career path, which includes a background in art history and non-profit work before takin...

As a business coach, I know there is no one-size-fits-all when it comes to business. What works for me may not work for you, but today's shorty explores six actionable best practices that apply to EVERYONE and can be implemented immediately! Let's be real, you don't know what you don't know! So take it from me and my years of experience, cautionary tales, and lessons learned to master the best way...

I'm just in awe of today's guest, Anika Schachtler, and her incredible approach to niching down and building a community around her business. Anika specializes in restoring farmhouses and cottages, driven by her deep passion for preservation. In this episode, we explore Anika's highly focused career path, how she discovered her niche, and where she finds clients who need her unique skill set. She...

In this short but impactful episode of Resilient by Design, Rebecca reveals the most important process that every interior design business needs to scale successfully. While there are numerous processes essential to running a thriving design firm, Rebecca shares her insights into the one process that can make the biggest difference: the design presentation and approval process. Whether you're feel...

Are you tuning in to what your body is trying to tell you? In this quick and powerful episode, I dive into the importance of listening to our bodies and trusting the messages they send. I'll share a personal experience where I initially ignored my gut instincts, only to find clarity and a shift in mindset when I finally leaned into that intuition. If you often feel stuck, frustrated, or overwhelme...

In this rebroadcast, Rebecca dives into the transformative power of checklists in an interior design business. She highlights three essential types of checklists that every designer should implement. Through personal stories and practical tips, Rebecca illustrates how these checklists can streamline operations, improve team efficiency, and enhance client satisfaction. Whether you're looking to sca...

Today's guest is Krystal Ryan, whose refreshingly honest and inspiring story is one you won't want to miss. Krystal opens up about her career journey, sharing the pivotal moments that led her to resign after fifteen years as a paramedic. We dive into the tough but necessary elements of that decision and why her focus remains on helping people, even in this new chapter of her life. Krystal talks ab...

In this rebroadcast, Rebecca revisits the essential steps of running a successful project kick-off day, a crucial part of phase three in the design process. Rebecca shares how this practice has transformed her implementation phase, ensuring smooth communication, clear client expectations, and organized project management. With actionable tips on preparation, handling changes, and maintaining consi...

I chat with Ashley Bruggeman, who launched her business just four weeks after completing my Power of Process course! Ashley shares her fascinating career journey, from design to sales and back to design, explaining the factors that facilitated each shift. With a passion for continuing education, Ashley has earned an MBA and is LEED certified. She combines these qualifications with her sales skills...

Join us for an inspiring conversation with Rhobin DelaCruz, who shares his journey from the corporate world to launching his own successful business. Rhobin's story is one many listeners will relate to, as he turned his passion and motivation into a thriving enterprise. However, he eventually realized a significant shift was needed. In this episode, I talk to Rhobin about his early days of finding...

I've got another short story for you today with a talented and inspiring POP Alumnus! Andrea Krill shares how she went from being a CPA to a full time designer.  Coming from a family of home buidera and designers, Andrea originally walked the corporate path and spent many years in her first career as a CPA. When she decided it was time to start her second act, design became the obvious path! While...

Ready for an inspiring journey through rebranding and growth? In this episode, I chat with Michaela Burns, who recently rebranded her company while simultaneously building a brand new home - talk about a large undertaking!  Michaela reveals the thought process behind her initial company name, why she outgrew it after almost 10 years in business, and the reasons she shifted to a personal brand. Dis...

Are you ready for a quick snippet of inspiration? Tune in to this short but sweet interview with business owner and POP alum, Sharon Hocking. In this episode, Sharon shares her remarkable story of transitioning from corporate graphic designer to a thriving interior design business owner. After gaining invaluable experience working for another firm, Sharon found the confidence to strike out on her...

My mind is blown by what today's guest has accomplished: increasing her Instagram following from 2,000 to over 20,000 in about 6 weeks. Though she isn't an overnight success, Valerie Furazhenko ignored the typical Instagram angst and decided to concentrate on what worked and what didn't to accomplish this impressive feat. She shares what precipitated a brand shift, the role Power of Process played...

We work in a seasonal service business, which means we as an interior design firm owner have experienced financial peaks and valleys, so how do we weather this rollercoaster ride? In today's shorty episode I'm sharing a few tips for you to make money during the slow season (those darn valleys).  Some of these revenue ideas may shock you, but I encourage you to keep an open mind and focus on the go...

Hiring for the first time and delegating tasks can be daunting at first, but the benefits of hiring an assistant can far outweigh the hurdle! In this episode, I speak with Gina Cotner of Athena Executive Services about what the role of an executive virtual assistant can look like and the innumerable possibilities hiring one can open both personally and professionally. Learn why hiring qualified pe...

Are you looking to take the plunge into entrepreneurship? Let's talk about the truths behind being self-employed! In this shorty, I dive into a few of the pros and cons of self-employment. I share 4 key lifestyle changes that happen once you become your own boss. From the perk of making your own schedule to the responsibility of having to own sales and financials, I cover it all. You'll discover t...

If you suffer from chronic stress or are looking to improve your quality of life as a business owner and complete human, you are going to want to tune in to this important and inspiring episode! I speak with movement facilitator and anatomy educator, Kathy Richardson, about her work and her multifaceted approach to absolute embodiment. She shares how following her curiosity led to a career as an e...