Roompact

ResEdChat by Roompact

Roompact's ResEdChat is a variety show of presentations, interviews, and webinars on issues of importance to college and university residence life professionals. Learn about new trends in the field of residential education, innovations in student housing, and hear from some of the experts in our field. Join the conversation at #ResEdChat.

Author

Roompact

Category

Education

Podcast website

blog.roompact.com

Latest episode

Jul 9, 2026

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Episodes

ResEdChat Ep 38: Roommate Agreements & Managing Conflict 13.07.2023

Paul returns to the podcast this week to chat with host Dustin Ramsdell about the fundamentals of roommate agreements and the role they serve in managing residential student conflict. Paul also highlights how users of Roompact's software can leverage its features to be proactive in reducing conflict. Learn from him and examples from other schools about high impact practices.

ResEdChat Ep 37: Understanding the Experiences of Indigenous Students On Campus 06.07.2023

In this episode of Roompact's ResEdChat, Host Crystal lay speaks with Nate Armenta from Northern Arizona University about ways that college and university staff can support Native and Indigenous students and staff.  Nate speaks on language, culture, land acknowledgments, and the importance of access to education for Native and Indigenous students.

ResEdChat Ep 36: Kendra Sherman on Bringing Residence Life Abroad 29.06.2023

This week, Dustin chats with Kendra about how institutions can think about integrating a supportive residence life experience to study abroad programs and why it is important for student success. Kendra also shares anecdotes from her story that help inform her perspective as well as changing dynamics in the international education space.

ResEdChat Ep 35: Crystal Cyr and Kimberly Kruchen-Spaulding on their Multi-Institutional Study On The RA Role and Experience 22.06.2023

In this episode of Roompact's ResEdChat, Paul chats with Crystal Cyr and Kimberly Kruchen-Spaulding about their findings from a multi-institutional survey of resident assistants on their role, their experiences in the position, and their well-being and experiences of burnout. Learn about what this may mean for the future of the RA role and how we can better support RAs through both structural and...

ResEdChat Ep 34: Celebrating Roompact’s 10th Anniversary! 15.06.2023

In this fun and special episode of Roompact's ResEdChat, we bring the entire team together to reflect on their favorite memories from the past ten years of the company. Make sure to join the team in celebrating this milestone at ACUHO-I 2023

ResEdChat Ep 33: Keith Edward’s New Book, “Unmasking: Toward Authentic Masculinity” 08.06.2023

In this episode of Roompact's ResEdChat, Crystal sits down with Keith Edwards to discuss his new book, Unmasking: Toward Authentic Masculinity. "Based on more than fifteen years of research, Keith E. Edwards, PhD, illuminates men’s masking, unmasking, and becoming to help men develop their own authentic masculinity. He also shares strategies to help us all better engage the men in our lives with e...

ResEdChat Ep 32: Kassidy Giles on Applying For and Starting an ACUHO-I Internship 01.06.2023

This week, we're pleased to introduce our 2023 ACUHO-I Summer Intern, Kassidy Giles, to the Roompact community! She just started working with us and we wanted to take a moment to give her the chance to share a bit about her background, the ACUHO-I process, and what she'll be working on this summer.

ResEdChat Ep 31: Chana Bailey and Norton Mitchell on Partnering with Custodial and Facilities Staff 25.05.2023

In this episode of Roompact's ResEdChat, Host Crystal lay speaks with Chana Bailey and Norton Mitchell of UC Berkeley about how residence life and housing staff can partner and build relationships with custodial and facilities staff. Learn more about their unique roles on campus and how to build trust to reach mutual goals.

ResEdChat Ep 30: Susan Robison on Accessibility in Residence Life 18.05.2023

In this episode of Roompact's ResEdChat, Dustin chats with Susan about making residence halls more accessible to more students and the impact this has on student satisfaction, persistence, and success.

ResEdChat Ep 29: Dr. Gregory Thompson on Campus Politics and Building Relationships 11.05.2023

In this episode of Roompact's ResEdChat, Crystal chats with "Dr. G" about the complexities of campus politics. We delve deeper with our guest on how to understand and navigate a campus organization--both the explicit and implicit expectations and norms. Along the way there are many practical strategies and tips on how to get a handle on campus politics and relationship building in your own work.

ResEdChat Ep 28: Sam Ferrigno on Supporting Neurodiverse Students on Campus 04.05.2023

This week, Dustin chats with Sam to explore what neurodiversity is and how best to create caring residential environments for neurodiverse students by collaborating with campus colleagues.

ResEdChat Ep 27: Delton Gordon and Luke Hams on Re-Imagining RA and Student Staff Positions 27.04.2023

In this episode of Roompact's ResEdChat, Paul returns to the hosting chair and chats with Delton Gordon and Luke Hams of Arkansas Tech University about changes they made this year to re-imagine their student staff positions. This included rethinking RA and student staff roles, how they compensated the student employees, and how to make the positions more flexible to meet the needs of a modern stud...

ResEdChat Ep 26: Chris Trautman on Setting Healthy Professional Boundaries 20.04.2023

In this episode of Roompact's ResEdChat, Dustin chats with Chris about tips and tricks that can help to maintain healthy professional balance in Residence Life. He explores the nuances of topic with how it shows up differently for supervisors and those who work directly with students. If you have a topic idea or want to engage in the community discussion, use the hashtag #ResEdChat.

ResEdChat Ep 25: Gustavo Tiffer on Pivoting to a Career Off-Campus 06.04.2023

In this episode of Roompact's ResEdChat, Dustin chats with Gustavo about how navigated a path from residence life professional to working outside of higher ed in customer success at a tech company. If you have a topic idea or want to engage in the community discussion, use the hashtag #ResEdChat.

ResEdChat Ep 24: Rachel Aho on Giving Constructive Feedback 23.03.2023

In this episode of Roompact's ResEdChat, Rachel talks with Dustin about the value of creating environments that encourage staff and students to give and receive constructive feedback to one another. Rachel shares advice for those who may feel reticent about doing this and some helpful resources to explore as well. If you have a topic idea or want to engage in the community discussion, use the hash...

ResEdChat Ep 23: Erin Long on Design Thinking & Residential Education 09.03.2023

In this episode of Roompact's ResEdChat, Erin shares with Dustin how she discovered design thinking, what it is, and how she implements into her work in Residential Education. If you have a topic idea or want to engage in the community discussion, use the hashtag #ResEdChat.

ResEdChat Ep 22: Shigeo Iwamiya on Managing Career Transitions 23.02.2023

In this episode of the podcast, we welcome Shigeo to the show to reflect on his career in Residence Life and how he has navigated moving back and forth across the country as he's moved up in his profession. Shigeo shares insightful advice and genuine anecdotes from his life to help folks determine what is truly important as they make decisions about their next job. If you have a topic idea or want...

ResEdChat Ep 21: Using Text Messaging to Engage Residents 09.02.2023

In this episode of Roompact's ResEdChat podcast, we welcome back Paul to share some of his expert insights on how best to use text messaging in the residence life context. If you have a topic idea or want to engage in the community discussion, use the hashtag #ResEdChat.

ResEdChat Ep 20: Craig Kuehnert on Creating Delightful Customer Service Experiences 26.01.2023

In this episode of Roompact's ResEdChat, we speak with Craig about his passion for creating positive customer service experiences for residential students. His background includes digging deep into the processes used by companies like Disney and figuring out ways to implement them on campus.

ResEdChat Ep 19: Dr. Laura Arroyo on Black Student Mattering in Campus Housing 12.01.2023

In this episode of Roompact's ResEdChat, we speak with Laura about her dissertation work focusing on the issues impacting black student sense of mattering in residence life. She shares her experience researching this topic and advice for professionals to make progress in this area.

ResEdChat Ep 18: Matt Unger on What is a B-Corp and Why Should You Care 29.12.2022

In this episode of Roompact's ResEdChat, as 2022 comes to a close, we wanted to take a moment to talk with our Founder and President, Matt Unger, about the company's journey to becoming a certified B-Corp this past year.

ResEdChat Ep 17: Jake Garner on Restorative Practices in Residential Education 15.12.2022

In this episode of Roompact's ResEdChat, we chat with Jake about what restorative practices are and how they can be used to better engage with residents. If you have a topic idea or want to engage in the community discussion, use the hashtag #ResEdChat.

ResEdChat Ep 16: Crystal Lay and Reflections on a Career in Residence Life 01.12.2022

In this episode of Roompact's ResEdChat, we talk with Crystal about her decades of experience working in Residence Life all the way from her time as a student. She shares reflections about crisis response, setting boundaries, and being able to bring your best self to work. If you have a topic idea or want to engage in the community discussion, use the hashtag #ResEdChat.

ResEdChat Ep 15: Kate Gannon-Cullinan on Residence Life Staff Retention 22.11.2022

In this episode of Roompact's ResEdChat, we talk with Kate about her dissertation research that examines the causes and impacts of Residence Life staff attrition. She also shares strategies to help better retain staff members on your team. If you have a topic idea or want to engage in the community discussion, use the hashtag #ResEdChat.

ResEdChat Ep 14: The Reboot Episode! 10.11.2022

In this episode of Roompact's ResEdChat podcast, we welcome our new host, Dustin Ramsdell, who you may know as The Higher Ed Geek. We also share some behind the scenes on the creation of the podcast, as well as what is to come for the show in the coming months. If you have a topic idea or want to engage in the community discussion, use the hashtag #ResEdChat.

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