Repair Shop Reckoning

This week on "Repair Shop Reckoning", Kevin Brown sits down with shop owner Bill Griffin to unpack his unexpected path into the industry. Bill started in accounting but ended up at Jiffy Lube, bouncing between dealerships before a layoff forced him into side work and MoTec training. The 2007 recession pushed him to open his own shop after seeing firsthand how broken the industry was. But self-empl...

In this episode of Repair Shop Reckoning, Kevin Brown sits down with Jeff Stucki, Territory Sales Manager from Auto-Wares, to tackle the hard truths about the rising costs of car repairs. From skyrocketing parts prices to the critical need for licensed mechanics, Stucki lays it all out. He shares personal stories, like improper brake repairs, to drive home the importance of safety and quality in a...

On this week's Repair Shop Reckoning, Kevin Brown sits down with Jeff Stucki, Territory Sales Manager at Auto-Wares, for a no-holds-barred look at the auto parts industry. From stock boy to seasoned pro, Jeff shares how customer service has morphed from handshakes to high-tech systems. He pulls no punches discussing skyrocketing repair costs, diagnosing today’s complex electrical components, and n...

In the second part of this insightful conversation, Kevin Brown dives deeper with Lincoln Brown of LCB Auto Detailing to uncover the keys to building a thriving auto detailing business. Lincoln stresses reinvesting in equipment and employee training to elevate service quality and professionalism, while maintaining a polished appearance to win customer trust. From tackling flat-rate pay challenges...

In this candid episode, Kevin Brown sits down with Lincoln Brown, owner of LCB Detailing in Howell, Michigan, to explore his journey from cleaning cars at his father’s request to running a mobile detailing business. Lincoln shares how TikTok-inspired hustle and some local marketing grit launched his detailing career, despite early challenges like lacking a driver’s license and handling equipment f...

Host Kevin Brown continues his conversation with Marty from Martin’s Tire & Service in Part 2 of this deep dive into Advanced Driver Assistance Systems (ADAS) calibration. Marty breaks down the hefty financial investments required for equipment and training, emphasizing the need to set proper pricing to stay profitable. He critiques competitors offering free calibrations, calling out the unsus...

This week, host Kevin Brown sits down with Marty from Martin’s Tire & Service to dig into the realities of running a repair shop in today’s challenging landscape. In the first episode of this two-part series, Marty shares his journey, from retail loss prevention to opening a performance shop and eventually pivoting to general auto repair for better profits. He doesn’t hold back about the chall...

In the second part of this two-part series on Repair Shop Reckoning, host Kevin Brown continues the conversation with Michael Paul and John Turnbull, diving deeper into the evolving landscape of vehicle maintenance. They emphasize the importance of staying on top of regular upkeep to extend vehicle life, maintain resale value, and avoid costly repairs. Marty from Martin’s Tire & Service joins...

This week on Repair Shop Reckoning, host Kevin Brown sits down with industry heavyweights Michael Paul and John Turnbull to tackle the critical—and often overlooked—topic of regular vehicle maintenance. From transmission flushes to brake systems and coolant care, the trio dives into why staying on top of these essentials is non-negotiable for keeping your car running strong. They get real about mo...

This week, we've got Part 2 of Kevin and Marilyn Brown's dive into the highs and lows of family life, financial struggles, and lessons learned. They recount the early days of tight budgets, school expenses, and the thrill of couponing, reflecting on how family support shaped their journey.   The episode explores the complexities of blending families, co-parenting, and overcoming financial setbacks...

In this revealing episode of Repair Shop Reckoning, Kevin Brown and his wife, Marilyn, open up about their raw and unfiltered journey through early financial struggles. Marilyn shares hard-earned lessons from her 30-year accounting career and the creative ways they managed tight budgets, even extending her work life through challenges like COVID-19. Kevin reflects on the sacrifices and tough calls...

In the debut episode of "Repair Shop Reckoning", Kevin Brown sits down with his parents, Jim and Carol Brown, for a heartfelt and candid conversation. They reminisce about Kevin’s energetic and rebellious childhood, sharing personal stories that shaped his tenacious personality. The discussion delves into the Browns’ family dynamics, the challenges of raising a spirited child, and the life lessons...