Renewable Heating Hub Homeowners' Q&A

In this brutally honest episode of the Homeowners’ Q&A podcast, we dive headfirst into the world of MCS (Microgeneration Certification Scheme). Does it really raise installation standards? And are homeowners genuinely protected when things go wrong? We’re joined by three top-tier engineers: Nigel Day (Energie Solution) James Clark (Elite Services Group) Sean Hogan (Aventus Eco) Check out our n...

Pipe sizing isn’t just technical jargon... it’s one of the most overlooked factors in heat pump performance. In this must-watch episode of Homeowners’ Q&A, we dive into the real-world consequences of undersized pipework, especially in retrofits and microbore systems. Guests Mark Parker, Mark Hall and Brendon Uys bring years of hands-on experience to the table exposing common pitfalls, sharing...

We dive deep into how to make your heat pump system last for decades, not just a few years. With insights from industry experts Emma Bohan, Olly Cutting, Pran Arya, Simon Wardle and Simon Baseden, we explore the do’s and don’ts of servicing, why warranties matter (and what they don’t cover), and how to keep your system running at peak performance year after year. Thank you to Hometree for sponsori...

Poor water quality could silently be destroying your heat pump system from the inside, but hardly anyone talks about it. In this episode of Homeowners’ Q&A, Dirk Van Lennep, Nigel Day, Patrick Wheeler & Ricky Prescott break down what happens if you skip flushing, ignore inhibitors and biocides or rely on questionable fill water. Sponsored by Blended: https://blendedproducts.com Buy Bodge B...

In part two of our InstallerSHOW special, we put some of the biggest names in the industry under the spotlight, asking them what’s really next for heat pumps, smart controls and the evolving tech that homeowners are trusting to keep their homes warm and efficient. You’ll hear direct insights and honest thoughts from Hamid Salimi, Mario Dodic, Simon Whysall, Ashley Stokes, James Moran, Andy Rankin,...

This episode comes to you direct from the InstallerSHOW floor and the people shaping the future of heat pumps and renewables in the UK. 👉James Chaplen from Mitsubishi Electric explains what’s next for one of the biggest heat pump brands on the market. 👉 Premier League and Arsenal legend Freddie Ljungberg, now the face of NIBE in the UK, shares why he’s backing renewables and what homeowners shou...

Are you planning to install a heat pump, but not sure how different the approach should be for a new build vs a retrofit? In this episode of the award-winning Homeowners’ Q&A Podcast, we're joined by Rick Clarke, Karl Richardson, Rob Berridge and Mike Costain to tackle the big questions around heat loss, insulation, controls, fabric-first and the real-world risks in both scenarios. Sponsored b...

In this power-packed Homeowners’ Q&A episode, we explore one of the most important but misunderstood areas of heat pump ownership: heat pump controllers and smart TRVs and thermostats. Graham Hendra, Richard Burrows, Simon Baseden and Darren Jones unpack how poor control logic, bad commissioning and misunderstood third-party systems can destroy efficiency. From the failure of smart TRVs to why...

Are you preparing to install a heat pump in your home? Don’t make a move without hearing what these four top-tier industry experts have to say. In this episode of the Homeowners’ Q&A Podcast, we break down the entire process of planning a heat pump installation: from knowing your property and selecting the right radiator sizes, to grant funding, installer red flags, system design and proper co...

Thinking about installing a heat pump? Before you take the plunge, hear from four UK homeowners who’ve already done it. In this episode of Homeowners Q&A, we hand the mic to Mike McMillan, Tom Parsons, Nick Joy & Nigel Harvey. They reveal what they wish they’d known before installing their air source heat pumps — from system design to noise levels, cost savings, installer trust issues, and...

Thinking about solar panels or a battery? Before you sign on the dotted line, there are crucial questions you need to ask. Mick Wall, Ash Parker, Rhiannon de Wreede, Andrew Parkin & Jamie Vaux talk installer red flags, DNOs, the 3.68 kW cap, fire risks, how to choose the right kit and why choosing the right installer makes all the difference. Enter our giveaway for a chance to win a 6-panel so...

Can combining solar PV, battery storage and a heat pump actually get you close to net zero? In this episode of Homeowners Q&A Paul Arundale, Richard Burrows and Kevin Harrison dissect what really works and what doesn’t when you integrate these technologies. Enter our giveaway for a chance to win a 6-panel solar installation (sponsored by Egg): https://renewableheatinghub.co.uk/win-a-six-panel-...

In this episode we ask a big question: Is the combination of solar panels, battery storage and a heat pump the ultimate net zero energy setup for UK homes? We're joined by Ash Parker, Paul Arundale, Mick Wall & Laurence Bradbury to help answer this. From inverter sizing and DNO approvals to smart control systems and ecosystem compatibility, this conversation covers everything homeowners need t...

Do you actually understand how weather and load compensation affect your heat pump’s performance? Most homeowners don’t, and that’s costing them. We break it down with: Michael Lacey, Sean Hogan, Liam Knowles, Ken Bone & Dan Cadd. Big thank you to Vaillant for sponsoring this episode: https://vaillant.co.uk Enter our giveaway for a chance to win a 6-panel solar installation (sponsored by Egg):...

In this eye-opening episode of Homeowners Q&A, we dive into real-life heat pump horror stories: failed installations, sky-high bills and warranty nightmares. Our expert panel, Sean Hogan, James Clark, Patrick Wheeler and Simon Wardle, breaks down what went wrong and how homeowners can protect themselves. – Undersized heat pumps costing 40% more than gas boilers – Buffer tank dis...

Do you really need a smart meter to get the best out of solar and battery systems or is it just another headache? We gathered four of the UK’s sharpest energy minds to challenge everything we think we know about smart meters. Guests: Ash Parker, Ben Watts, Joel Hamilton & Jeff Hardy WIN a six-panel solar system, worth more than £6,000! Entries close at 23:30 on June 18, 2025: https://renewable...

In this episode of Homeowners Q&A, we demystify one of the biggest barriers to heat pump adoption: how to pay for it. We explore the pros and cons of green mortgages, unsecured loans, leasing models and government grants like the Boiler Upgrade Scheme. We also tackle what’s often overlooked in warranties and what happens if your installer goes bust. With expert insights from Maria Dutton, Bean...

As spring and summer roll in, many homeowners are asking: what should I be doing with my heat pump in warmer weather? In this episode our panel reveal hot water strategies, how to avoid short cycling, what to tweak (and what not to) and whether your system should just be turned off. We also tackle solar gain, buffer tanks, weather compensation, app controls and much more. 👥 Guests: Simon Wardle,...

Thinking about installing a heat pump but worried about the mess, disruption or downtime? In this episode of Homeowners Q&A, we speak to heat pump experts about what homeowners should expect when preparing their property (inside and out) for a successful heat pump installation. We cover everything from external unit placement, trenching and planning permission to managing disruption in your ho...

n this episode of Homeowners Q&A, we explore one of the most frequently asked questions: Do heat pumps increase your property’s value in the UK? We’re joined by top experts including Charlotte Lee (Heat Pump Association), Patrick Wheeler (Vito Energy), Greg Perrins (Fine & Country), Joel Hamilton (Translating Energy) and Michael Keaveney (Grainger) to explore how heat pumps are affecting b...

If you’re thinking of getting a heat pump or switching to renewable heating, this is required viewing. In this expert panel discussion, seasoned professionals from across the industry pull no punches on what homeowners should watch out for when choosing an installer. From rushed heat loss calculations to mystery quotes and everything in between, these are the red flags you can’t afford to miss. Fe...

Thinking of buying a home with a heat pump? Our expert panel reveals the must-know red flags to avoid sky-high energy bills and cold rooms! Learn how to spot a well-installed system vs. a disaster waiting to happen. Featuring: industry experts: Laurence Bradbury, Simon Wardle, Richard Burrows & Nick Underwood. Sponsored by Auream Energy: https://aureamenergy.com Buy Bodge Buster...

Are heat pumps only for the wealthy? In this episode of Homeowners Q&A, we tackle this controversial question head-on. Joined by industry experts Karl Richardson (Logicool), James Moran (Panasonic), Sune Nightingale (Firepower) and Emma Bohan (IMS Heat Pumps), we explore the costs, challenges and misconceptions surrounding heat pump installations. T...

In this episode we dive into the most common mistakes homeowners make during heat pump and battery installations... and how to avoid them! Our expert panel, including Laurence Bradbury, Ken Bone, James Clark and Neil MacGregor, shares invaluable insights on sizing, placement, commissioning and future-proofing your renewable energy systems. Sponsored by Auream Energy: https://au...

Thinking about switching to a heat pump? Hear directly from homeowners who’ve made the leap! In this episode of Homeowners Q&A, we sit down with Richard Davis, Mike McMillan, Tim Adams and Andy Nevill – four homeowners sharing their real-world experiences with heat pumps. From installation challenges to cost savings, they reveal what worked, what didn’t, and how t...