Carm Capriotto

Remarkable Results Radio Podcast

Leisure EN ↓ 1000 episodes

The Voices, Ideas, and Insights That are Shaping the Future of the Automotive Aftermarket - Reside Here

Author

Carm Capriotto

Category

Leisure

Podcast website

remarkableresults.biz

Latest episode

Jul 7, 2026

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Episodes

Walker's Hierarchy of Marketing Needs [E101] - The Auto Repair Marketing Podcast 22.05.2024

Thank you to our friends at RepairPal for providing you this episode. As shop owners we were part of RepairPal’s Certified network and you can learn more at RepairPal.com/shops .Show Notes Matt Fanslow planting the idea Procrastination - then knee surgery I thought it would be a novelty piece What is Maslow’s Hierarchy of needs? - From Wikipedia: Maslow’s Hierarchy of Needs is a theory in psycholo...

Are You Really Checking Batteries and Tires? AAA Knows You’re Not! [RR 956] 21.05.2024

Thanks to our Partner, NAPA Auto Care Jim Sennett from AAA focuses on the significance of maintenance in reducing roadside events, the impact of battery and tire issues, and the importance of regular vehicle inspections. He dives into AAA's role in roadside assistance, battery sales, the importance of education in the industry, and the need to shift perception to attract more talent to the skilled...

Dressing to Impress: Setting the Standard of Professionalism in Your Auto Repair Shop [E102] - Chris Cotton Weekly Blitz 20.05.2024

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarke...

Chilling Truths: The Impact of New Refrigerants in the Automotive Aftermarket [RR 955] 17.05.2024

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Recorded Live at the TST Big Event, Michael Ingvardsen, Global Technical Training Manager from Nissens Automotive, discusses the evolving challenges and advancements in automotive air conditioning systems, including the potential warranty issues arising from using alternative refrigerants. This episode is a roadmap for st...

Housing Market, Paying Off Your House and Sky High Interest Rates [E118] - Business By The Numbers 16.05.2024

In this episode, Hunt tackles the pressing issues facing the housing market in 2024, discussing the impact of interest rates and the real affordability of homes.•Interest Rates Surge: Exploring how doubled interest rates are drastically affecting monthly payments.•Affordability Crisis: Delving into how rising home prices are outpacing income growth, making home ownership a distant dream for many.•...

Shop Owner Reacts to His 360 Review From His Team [THA 380] 16.05.2024

Thanks to our Partners, NAPA TRACS, AutoFix Auto Shop Coaching, and Today's Class In this groundbreaking episode, shop owner Brin Kline undergoes a first-of-its-kind 360-degree review by his team. The session unveils insights into leadership, stress management, communication, team dynamics, and the importance of training. Through candid discussions, Brin and his team explore opportunities for grow...

The Sport of Auto Repair with Chris Jones - Diagnosing the Aftermarket A to Z 15.05.2024

Matt Fanslow and Chris Jones discuss the similarities between sports and business, focusing on talent development, leadership, and team dynamics. The conversation covers the importance of creating a winning culture, being open to new opportunities, and the impact of long-term thinking versus short-term decisions. They also touch on the role of leadership in fostering a supportive environment and t...

A Meeting Of The Marketing Minds [E100] - The Auto Repair Marketing Podcast 15.05.2024

Thank you to our friends at RepairPal for providing you this episode. As shop owners we were part of RepairPal’s Certified network and you can learn more at RepairPal.com/shops .Show Notes What do you think has been the most significant change in marketing for auto repair shops over the last decade? How do you anticipate the rise of electric vehicles will change the marketing needs of auto repair...

The Impact of Internal Training [RR 954] 14.05.2024

Thanks to our Partner, NAPA Auto Care Chris Duffy, Production and Training Manager at AutoStream Car Care, to discuss the company's commitment to training and developing their technicians across nine Maryland locations. Duffy highlights the challenges of technician reluctance towards training and the strategies to encourage participation while respecting personal commitments. The conversation also...

Unlocking Greatness: The Ray Lewis Mentality - Are You Pissed Off for Greatness [164] - Chris Cotton Weekly Blitz 13.05.2024

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/ Check out their podcast here: https://autorepairmar...

The Commitment Principle: How to Build Trust and Drive Sales in the Auto Repair Industry [RR 953] 10.05.2024

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Dan Molloy shares insights from his new book, 'The Language of Commitment: Will Speaking the Language of Commitment Make You Richer, Smarter, and Better Looking?' and his unique approach to business growth through focusing on commitment-driven communication rather than mere information exchange. Dan Molloy, Molloy Busines...

Today’s Auto Parts Quality and Supply Chain Complexities [THA 379] 09.05.2024

Thanks to our Partner, NAPA TRACS and AutoFix Auto Shop Coaching Industry leaders John Hanighen, CEO of Cloyes, Matt Buchholz, CEO of Motorrad, and Andy Fiffick, CEO of a 10 store franchise chain in Cleveland, dive into the current state of the supply chain within the automotive aftermarket, addressing issues of product availability, quality concerns, and the impact of unpredictable demand. Insigh...

How To Calculate Your Break Even Point [E117] - Business By The Numbers 09.05.2024

Join Hunt in this important discussion about financial planning for auto repair shop owners. This episode explores why breaking even isn't enough and how to set financial targets that ensure long-term business health and growth.•Understanding Break-even: Why merely covering costs can jeopardize business sustainability, and how to calculate real financial targets.•Strategic Planning Tips: Learn con...

How Does Pornography Impact Individuals and Relationships [E133] - Diagnosing the Aftermarket A to Z 08.05.2024

Matt Fanslow and guest Margaret Light tackle the subject of pornography and its effects on relationships. They discuss the challenges of addressing porn use, the avoidance of the topic in relationships, and the importance of open, respectful communication. They explore the emotional regulation aspect of pornography, the influence of media on sexual expectations, and the need for comprehensive sexu...

I Got 99 Problems But Marketing Ain't One [E099] - The Auto Repair Marketing Podcast 08.05.2024

Thank you to our friends at RepairPal for providing you this episode. As shop owners we were part of RepairPal’s Certified network and you can learn more at RepairPal.com/shops .Show Notes My Facebook Ads are showing to people way outside of my service area (not set up right) My social media doesn’t seem to be providing a return on investment (Junk smm) I never see my Google Ads when I search for...

The Mustang Man – Giuliano Zuccato – Re-Release 07.05.2024

Thanks to our Partner, NAPA Auto Care A very special re-release of a Remarkable Results Podcast from November 2016. This is a very interesting story and a very interesting person. Giuliano Zuccato, at the time of this interview, was a spirited 84-year-old and weaves his story as a young man, immigrating from Italy to Canada and, ultimately, a job in the Ford design studio where he was a sculptor o...

Campfires & Carols: Building Culture Beyond the Shop with Coach Al & Kevin [163] - Chris Cotton Weekly Blitz 06.05.2024

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarke...

Stay Out of the Rabbit Hole [RR 951] 03.05.2024

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Recorded at the 21st annual TST Big Event, Sherwood Cooke shares his journey of running his business for 28 years, his success with social media, especially TikTok, under the moniker 'The Professor,' and the impact of digital content on attracting a wide customer base even from hours away. Discover the evolution of Cooke'...

How To: Identify, Accept, and Overcome Dyslexia in Your Workplace [THA 378] 02.05.2024

Thanks to our Partner, NAPA TRACS and AutoFix Auto Shop Coaching 1 in 5 people have some form of dyslexia. A profound discussion on dyslexia in the automotive industry. Learn the definition of dyslexia, its impact on learning and training, and strategies to support those with dyslexia. The episode emphasizes the value of recognizing the unique strengths and challenges of individuals with dyslexia,...

Interest Rates and Market Update [E116] - Business By The Numbers 02.05.2024

On this Episode of Business by the Numbers, Hunt reflects on his time at the STX conference in Nashville, sharing stories about the connections made and lessons learned from industry experts.•Economic News Breakdown: We get into the latest economic updates that dropped last Wednesday. Hunt breaks down what these changes in numbers might mean for your wallet and business this year, especially when...

Surefire Ways To Get Your Google Business Profile Suspended [098] - The Auto Repair Marketing Podcast 01.05.2024

Thank you to our friends at RepairPal for providing you this episode. As shop owners we were part of RepairPal’s Certified network and you can learn more at RepairPal.com/shops .Show Notes Reasons Google will suspend your GBP Adding Keywords to Your Business Name Using PO boxes or virtual office addresses Using your home address for a service area business - mobile mechanics Making major changes t...

How To: Talk to Kids About Careers in Automotive [E132] - Diagnosing the Aftermarket A to Z 01.05.2024

Matt Fanslow covers strategies for engaging high school students, debunking industry myths, and the importance of talent over passion in choosing a career. The episode aims to inspire a new generation to explore the diverse and rewarding paths within auto repair. Show Notes Ideas for Engaging Students (00:01:19) Addressing Misconceptions (00:07:59)  Value of Skill and Talent (00:13:41)  Changing t...

How To Offer The Best Customer Support Without A Quality Team: Spoiler Alert, You Can’t! [RR 950] 30.04.2024

Thanks to our Partner, NAPA Auto Care Customer service is the backbone of any successful auto repair shop. Tom Petty discusses the critical role of clear, effective communication with customers. And guess what? It all starts with your internal team and company culture. Tom Petty, Petty Motorworks , Waretown, NJ Show Notes Watch Full Video TST Seminars: https://www.tstseminars.org/ NAPA Auto Care G...

Are Phone Trees Killing Your Auto Repair Shop's Customer Service? [E162] - Chris Cotton Weekly Blitz 29.04.2024

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarke...

Attract, Develop, and Retain Top Automotive Talent [CC 113] 29.04.2024

Thanks to our Partner, Technician Find Building the dream team in the automotive industry goes beyond hiring technicians—it's about creating a culture that fosters growth, respect, and development. Join our panel of shop owners as they share their experiences and strategies in building an outstanding team. Topics include the significance of culture, passive and active recruiting, development throu...

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