Carm Capriotto

Remarkable Results Radio Podcast

Leisure EN ↓ 1000 episodes

The Voices, Ideas, and Insights That are Shaping the Future of the Automotive Aftermarket - Reside Here

Author

Carm Capriotto

Category

Leisure

Podcast website

remarkableresults.biz

Latest episode

Jul 7, 2026

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Episodes

A Hands on Adventure: Uncovering An EV Battery! [RR 998] 15.10.2024

Thanks to our Partner, NAPA Auto Care Recorded at the NAPA Autotech Training Research Center in Canton, OH, Tracy Capriotto and Bill Weaver from NAPA Autotech Training take listeners through an in-depth, hands-on training session focusing on the safe handling and disassembly of high voltage battery pack, specifically from a Chevrolet Bolt. With the increasing prevalence of these vehicles, it is es...

Coached People always Outperform Uncoached People. That’s a fact [E186] - Chris Cotton Weekly Blitz 14.10.2024

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/ Check out their podcast here: https://autorepairmark...

Effective Communication in Your Weekly Huddle with Josh Parnell [E012] - Speak Up! 14.10.2024

Watch Full Video Episode Josh Parnell, Limitless Leadership Coaching: https://josh-parnell.mykajabi.com/limitless-leadership-performance-coaching-1 Join Our Virtual Toastmasters: https://remarkableresults.biz/toastmasters Thank You To Our Partners:The Institute at WeAreTheInstitute.com.  "Stop stressing over your business, you deserve a good night's sleep. The Institute’s coaching helps you achiev...

Are You Embracing Vehicle Complexity? [FTR 107] 12.10.2024

Thanks to our Partners, Shop Boss, and 360 Payments Donny Seyfer from NASTF highlights the increasing complexity of vehicle systems, security concerns like vehicle theft, and broader issues such as employment and the right to repair. Donny Seyfer,  NASTF , Listen to Donny’s previous episodes  HERE . Show Notes: Watch Full Video Episode Importance of Embracing Complexity (00:00:26) Vehicle Theft an...

Shop Owners to the Rescue: Friends First, Competitors Second [THA 402] 11.10.2024

Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Tradeshow, join the discussion about the unparalleled camaraderie, local business support network, lifestyle changes, and management strategies shared among automotive business peers. These automotive industry leaders showcase the value of having a contingency plan and the impact of...

Unstoppable Framework for Auto Shop Owners Part 1: Core Values and Vision [RR 997] 11.10.2024

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network This 'Unstoppable Framework' is designed to help auto shop owners enhance their business operations and achieve a better work-life balance. Maryann Croce emphasizes the importance of defining core values and vision, which serve as guiding principles and a roadmap for the business. The discussion highlights how these found...

How To Read and Analyze a Profit & Loss Statement [E139] - Business By The Numbers 10.10.2024

In this episode of Business by the Numbers, Hunt Demarest, CPA at Paar Melis Associates, explores how auto repair shop owners can simplify their financial statements using the 50/30/20 profit model. Key Topics: Simplifying KPIs to focus on the most impactful metrics How to effectively analyze your P&L statement IRS tax extensions for those affected by hurricanes Deep dive into the 50/30/20 pro...

Relatively Speaking about Relative Compression [E155] - Diagnosing the Aftermarket A to Z 09.10.2024

Matt Fanslow leads an in-depth discussion focusing on electric motor current and relative compression tests. Show Notes ACCESS PICO FILES : https://bit.ly/3NgSdvO Overview of Electric Motor Current (00:00:11) Pico Scope Software (00:01:23) Understanding Waveforms (00:02:25) Setting Up Current Probes (00:04:09) Disabling the Fuel System (00:06:14) Configuring the Oscilloscope (00:07:18) Testing Cur...

How To Make Your Brand Stand Out [E121] - The Auto Repair Marketing Podcast 09.10.2024

Today, we’re diving into an essential topic—how to make your brand stand out from the competition. While you may already provide exceptional service, standing out in a crowded market requires a focused strategy. It’s not just about doing good work; it's about showing what makes your shop truly unique. We’ll break down the key ways to differentiate your brand, from nailing your customer service to...

Transitioning A Family Business To A Third Generation Leader [RR 996] 08.10.2024

Thanks to our Partner, NAPA Auto Care Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Tradeshow, the discussion highlights the significance of leadership, innovation, and continuous learning. 26 year old Dilraj Sekhon shares his insights on transforming a family business through education, embracing technology, and revitalizing th...

Stop With The Mom & Pop! [E185] - Chris Cotton Weekly Blitz 07.10.2024

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/ Check out their podcast here: https://autorepairmar...

Eliminating Filler Words [E011] - Speak Up! 07.10.2024

In this episode, we’re diving into the topic of filler words—those little sounds and phrases like "um," "uh," or "you know" that creep into phone calls, meetings, presentations, and everyday conversations. While nearly everyone uses filler words, they can become a problem when they’re habitual and detract from your message. We’ll explore why filler words happen and their relation to anxiety or the...

Profit is not a Dirty Word [FTR 106] 05.10.2024

Thanks to our Partners, Shop Boss, and 360 Payments Nichole Bennecoff discusses misunderstood and negatively perceived concepts of profit, especially within local businesses and the automotive repair industry. Nichole provides actionable advice to help business owners and employees alike understand the critical role of profit in business sustainability and growth. Nichole Bennecoff,  Subie Guys ,...

Mastering Gross Profit: Real World Stories from Shop Owners [THA 401] 04.10.2024

Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Tradeshow, our panel discusses strategies for increasing gross profit, team harmony, and the significance of training the next generation of automotive professionals. By understanding and managing gross profit, embracing expert guidance, and fostering a culture of continuous improvem...

Global Perspective: Shop Owners Trip to China [RR 995] 04.10.2024

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Tradeshow, Emily Chung shares her recent trip to China with her 2 sons and father, discussing cultural experiences, manufacturing insights, and consumer differences. Highlights include the impact of tariffs...

Talking Numbers with Chris Cotton [E138] - Business By The Numbers 03.10.2024

In this episode, Hunt Demarest, an experienced CPA specializing in the auto repair industry, sits down with Chris Cotton, a renowned auto repair shop coach and owner of Autofix Auto Shop Coaching. Together, they dive into the challenges and strategies of optimizing shop productivity and profitability. They talk about: The importance of labor hours per repair order (LHRO) and how it impacts a shop'...

How To Work With A Marketing Partner [E120] - The Auto Repair Marketing Podcast 02.10.2024

Today, we’re diving into a crucial topic—your role in making your marketing partnership a true success. While hiring a marketing company takes a lot of work off your plate, it doesn’t mean you can be completely hands-off. In fact, your involvement is essential to ensure your marketing reaches its full potential. We’ll cover the key responsibilities you need to take on, from meeting with your marke...

Do You Want a Better Relationship with Clients & Employees? Go to Marriage Counselling! [E154] - Diagnosing the Aftermarket A to Z 02.10.2024

Thanks to our Partner, NAPA Autotech Matt Fanslow dives into the intricacies of customer interactions within the automotive repair industry, highlighting the critical role of communication, trust, and validation. He draws insightful comparisons between personal relationships and client engagements, noting how defensive behavior from employees can undermine trust. Matt underscores the importance of...

Securing the Future: Insights from NASTF [RR 994] 01.10.2024

Thanks to our Partner, NAPA Auto Care Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Tradeshow, Carm sits down with Donny to explore his pivotal role at NASTF and his experiences working with automakers like Tesla. Donny shares behind-the-scenes insights on NASTF's technician support initiatives, their impressive membership growt...

Hawthorne Experiment [E184] - Chris Cotton Weekly Blitz 30.09.2024

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarke...

Shut Up! - Speak Up! 30.09.2024

This Episode emphasizes the importance of pausing and leaving space for others to absorb information and engage with the things we’re speaking about. Whether you’re an advisor that talks themselves out of a sale - or an enthusiastic and passionate speaker that just has a hard time remembering to breathe, you’ll find yourself in good company listening and learning on this topic. Pausing is HARD.Exp...

Flat Rate Pay: Controversies and Alternatives [FTR 105] 28.09.2024

Thanks to our Partners, Shop Boss, and 360 Payments Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Tradeshow, Carlo Sabucco discusses the challenges of flat rate pay systems in the automotive repair industry, particularly for new technicians. He highlights the steep learning curve and unrealistic expectations associated with this...

All Shop Owners Know Something That Other Owners Don’t Know! [RR 993] 27.09.2024

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Tradeshow, discover how simply attending meetings can significantly improve net profit, the impact of cost management, and tips on leveraging technology for business efficiency. Murray Voth,  RPM Training. ...

Leadership Deep Dive: Styles, Blind Spots, and Solutions [THA 400] 27.09.2024

Explore key leadership archetypes like the Motivator, the Builder, and Servant Leadership. Our panel shares the must-know strategies for effective communication, team building, and personal growth. Plus, they highlight the power of peer groups, continuous learning, and adapting your leadership style to different situations. This episode is perfect for shop owners, managers, and anyone in the autom...

Comparing the 2024 Presidential Tax Plans [E137] - Business By The Numbers 26.09.2024

In this episode of Business by the Numbers, Hunt Demarest, CPA, breaks down the latest tax proposals from Kamala Harris and Donald Trump, helping business owners understand what changes could impact their bottom line. Whether it’s Harris’s $50,000 small business deduction or Trump’s overtime tax elimination, Hunt offers critical insights into what’s real, what’s likely, and what’s just campaign rh...

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