Reliability Enablers

Join Ash Patel and Stephen Townshend for a friendly chat about what they've learned in SRE as 2023 comes toward a wrap! This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit read.srepath.com

Ash Patel talks with John Hyland who ran the Ignite Program at New Relic, which is dedicated to developing early career engineers. John shares insights about driving better outcomes for the organization and the early career professionals who join them. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit read.srepath.com

Ash Patel talks with Troy Koss who is the Director of SRE at CapitalOne, an early adopter of DevOps and SRE in the banking sector. He shares insights on working in regulated industries like banking telecom with his early work experience being at Verizon, a US telecom. Troy shares his thoughts on building stronger SRE individual contributors and emphasizes the importance of education as pivotal to...

Ash Patel talks with Rick Boone who is a pioneer in SRE, having been an early AppOps engineer at Facebook and Uber's first SRE hire. He shares amazing stories from those pioneering days. Rick also draws from his experience to share his insights on how to build stronger SRE teams, as well as support effective career progression for individual contributor SREs. This is a public episode. If you w...

Ash Patel interviews Sreejith Chelchery who is SVP of Delivery and Infrastructure Engineering at Dotdash Meredith. Sreejith shares his journey from programming analyst in Bangalore, India, to now being an executive responsible for platform engineering, DevOps, and SRE at a media giant in New York City. He gives a glimpse into how his team saved his organization over $9 million in cloud computing c...

Ash Patel talks with Nash Seshan, who has supported reliability work in over 5 organizations, including Cisco, eBay, Dropbox, Lyft, Netflix, and Wayfair. He shares his learnings from reliability work at these big brands. Nash also draws from his experience as co-founder of a Y Combinator-funded startup on effective engineering leadership. He also gives his take on issues with ill-conceived automat...

Ash Patel talks with Ivan Merrill of Fiberplane about wrangling the big data that incidents and systems generate through collaborative notebooks. Ivan also touches on how open-source tools like Autometrics enable deeper observability of code by increasing the granularity of data used for incident response and retrospectives. This is a public episode. If you would like to discuss this with other su...

Ash Patel talks with Adriana Villela (CNCF Ambassador, OpenTelemetry contributor, and senior developer advocate at Lightstep) about the promise of OpenTelemetry for observability teams, as well as the challenges of doing it right. She also touches on engineering leadership topics, recalling her experience as a leader of platform engineering and observability teams. This is a public episode. If you...

Ash Patel talks with Robert Ross of Firehydrant about his experience in offering incident management software to SREs and other software incident responders. Highlights include defining the broader concept of reliability, making smarter choices for handling incidents, and more. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit...

Ash Patel interviews Rajesh Reddy N about his experiences as a senior DevOps and SRE individual contributor. Rajesh shares his insights on having systems to minimize alert fatigue, the importance of security in DevOps, and more. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit read.srepath.com

Ash Patel interviews Kyle Forster of RunWhen about his experiences as an ex-Google director helping SREs and running an AI-based company that supports Kubernetes troubleshooting. Their conversation will cover themes like enabling junior SREs, the role of SRE in shift-left, and handling misaligned incentive models in organizations. This is a public episode. If you would like to discuss this with ot...

In this episode of the SREpath Podcast, Ash Patel interviews two SRE managers from Booking.com , Samuele and Yoann, to gain insights into their experiences and strategies for developing a successful SRE practice within a large organization. Yoann is a senior manager responsible for managing SRE teams and serves as the SRE Craft lead. Samuele is an SRE engineering manager working in the Big Data de...

Ash Patel interviews Pablo Bouzada about his beliefs on software reliability as a non-SRE leader. They discuss the importance of effective leadership to drive effective reliability changes in the software system, as well as the challenges of providing reliable service within video streaming giant, ViaPlay. This is a public episode. If you would like to discuss this with other subscribers or get ac...

We haven't hit hard times, just doing other things for the last 2 months including making plans for more interesting episodes on this podcast! This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit read.srepath.com

In this episode, we highlight the importance of engaging with HR partners to establish an effective understanding of the SRE career model. This will allow them to help with recruiting, hiring, and onboarding tailored to the SRE function. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit read.srepath.com

We discuss the need for a framework to guide the development of Site Reliability Engineers (SREs) and drive value for organizations. You will learn about our pillar view of areas like observability and service management, to identify areas for improvement and emphasize the importance of focusing on a few key areas at a time. We also discuss the challenges of hiring experienced SRE practitioners an...

We discuss throughout this episode the different engagement models for Site Reliability Engineering (SRE) and how to contextualize SRE into an organization's structure. Sebastian Vietz, an experienced SRE practitioner, suggests five different engagement models for SRE and emphasizes the importance of considering the cost associated with each model. The hosts also discuss the different types of...

This episode discusses how Site Reliability Engineering (SRE) can be important to organizations. SRE can optimize software operations, reduce costs, support revenue-driving areas, mitigate risks, improve cybersecurity, and enhance customer experiences. We will also cover how to integrate SRE into the organization's culture for continuous improvement and innovation. This is a public episode. If...

In this episode of SREpath, Ash and Sebastian discuss the unnecessary debate surrounding Site Reliability Engineering (SRE), DevOps, and platform engineering. They argue that these disciplines should not be pitted against each other, but rather seen as complementary and able to coexist within an organization. The focus should be on continuous improvement, learning from failures, and making things...

In this episode of the SREpath podcast, Ash and Sebastian explore what Site Reliability Engineering (SRE) is and how it manifests in a highly functional organization. We also cover the controversial issue of what SRE is not. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit read.srepath.com

Welcome to the first episode of the SREpath podcast! In this episode, we'll introduce you to our podcast hosts and give you their broad-level view of Site Reliability Engineering (SRE). We'll also share some points about how we'll be running future episodes. Whether you're an SRE expert or new to the field, this episode will provide valuable insights into SRE and what you can expec...